All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to the Team Leader, Central Services, the Administrative Support 1 will work as part of a team providing routine administrative support to ensure the efficient delivery of administrative support services to the assigned Manitoba Liquor & Lotteries departments/areas. The incumbent spends the majority of the day performing general routine clerical duties to include but not limited to: reception coverage, answer and forward telephone calls, data entry/typing assignments, filing, and mail sorting. This position may be assigned to work at multiple sites throughout the day based on operational requirements.

Job Responsibilities

• Direct customers to appropriate areas.
• Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone.
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases.
• Maintain inventory of supplies and arrange for servicing of office equipment.
• May book meeting rooms, when required.
• Operate a switchboard to answer, screen and forward telephone calls, take messages and provide information as required.
• Photocopy and collate documents for distribution, mailing and filing.
• Prepare correspondence, reports, statements, forms, presentations, applications and other documents.
• Process incoming and outgoing mail, manually or electronically.
• Provide general information to staff, clients and the public regarding company or program rules, regulations and procedures.
• Respond to telephone, in person or electronic enquiries or forward to appropriate person.
• Send and receive messages and documents using fax machine or electronic mail.
• Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials.
• May organize the flow of work for other administrative support members.
• May sort, process and verify receipts, expenditures, forms and other documents.
• Complete required courses and video training.
• Support and comply with policies, procedures, practices and Corporate Responsibility commitments.
• Other related duties as assigned.

Primary Qualifications

• Completion of a Grade XII High School diploma or G.E.D. equivalent.
• A minimum of six months of related work experience in an administrative support function.
• The ability to listen effectively, understand routine office procedures and follow directions.
• Experience in working with Microsoft 365 programs and internet.
• Basic skills in Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, and Teams).
• Good verbal and written communication skills, as well as organizational skills.
• Must be able to work effectively in a fast paced, dynamic and team environment.
• As part of a mobile working team, having and maintaining a valid Manitoba Class 5 Drivers license and access to a reliable vehicle is required.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

• Graduation from a clerical/administrative training program is an asset.
• Training in Telephone Etiquette and Communication Skills is an asset.
• French/English bilingual skills are an asset.

***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.