Medical Office Assistant, Wilp D’Mootxw – Nec’a Yikh
Top Benefits
About the role
FNHA Overview
About us
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.
The aim of the Wilp D’Mootxw – Nec’a Yikh “The Healing House” is to improve access to primary health care services and traditional wellness services for First Nations people in a way that is culturally safe and closer to home.
Title: Medical Office Assistant
Salary: $59,336 - $74,169 - $81,586 per year (pay range explained below)
Contract: This term position ending March 2027 with the FNHA has the possibility of extension. When the term position ends with the FNHA, it is intended that this
position will be offered as a permanent role with the Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre
Hours: 7.5 hours (core hours 9am-3pm Mon-Fri)
Location: Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre, New Hazelton, BC, located on the ancestral territories of the Gitxsan and Wet’suwet’en Nations – Onsite
About the role
The Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre is envisioned to work as part of a strategic integrated system within a culturally safe model that integrates family, and community supports consistent with a no barriers to care model. The centre is enriched with the traditions and culture of the Gitxsan and Wet’suwet’en communities in a warm and welcoming space, working in harmony with existing health services and with no barriers to care.
As Medical Office Assistant, you will be a key member of a collaborative, multidisciplinary primary care team that delivers trauma-informed, culturally safe care to support client health and wellness. You will provide essential administrative support to the daily operations of the Centre, coordinating staff and resources through the Electronic Medical Record (EMR) system in alignment with program workflows.
About you
To be successful in this role you will have/be –
Education and Experience
- Graduation from a Medical Office Assistant Certificate Program from an accredited Community College.
- 3-5 years of experience in a medical practice with knowledge in EMR, encounter coding, data and administrative processes, human resource management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.
Knowledge and Abilities
- Strong understanding of medical terminology - especially related to mental health and substance use - and familiarity with MSP billing practices and fee codes.
- Proficient in using technology and virtual platforms including EMRs, Microsoft Office Suite, and Zoom.
- Skilled in de-escalation, supportive communication, and maintaining confidentiality in patient care.
- Valid BC Driver’s License required.
- Experience working with First Nations communities or health service organizations is an asset.
Please refer to Job Specification section of the Job Description for more details.
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 6 months)
- 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more!
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: October 6, 2025 (at 23:59)
For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about Cultural Safety and Humility (fnha.ca) and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca
Follow us at: Facebook Twitter LinkedIn Instagram
About First Nations Health Authority
The First Nations Health Authority (FNHA) is the first and only provincial First Nations Health Authority in Canada. Dedicated to transforming health services for First Nations and Aboriginal people in BC, the FNHA is improving the health of communities by advancing the quality of health care delivered to BC First Nations and Aboriginal people.
Medical Office Assistant, Wilp D’Mootxw – Nec’a Yikh
Top Benefits
About the role
FNHA Overview
About us
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.
The aim of the Wilp D’Mootxw – Nec’a Yikh “The Healing House” is to improve access to primary health care services and traditional wellness services for First Nations people in a way that is culturally safe and closer to home.
Title: Medical Office Assistant
Salary: $59,336 - $74,169 - $81,586 per year (pay range explained below)
Contract: This term position ending March 2027 with the FNHA has the possibility of extension. When the term position ends with the FNHA, it is intended that this
position will be offered as a permanent role with the Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre
Hours: 7.5 hours (core hours 9am-3pm Mon-Fri)
Location: Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre, New Hazelton, BC, located on the ancestral territories of the Gitxsan and Wet’suwet’en Nations – Onsite
About the role
The Wilp D’Mootxw – Nec’a Yikh “The Healing House” Primary Care Centre is envisioned to work as part of a strategic integrated system within a culturally safe model that integrates family, and community supports consistent with a no barriers to care model. The centre is enriched with the traditions and culture of the Gitxsan and Wet’suwet’en communities in a warm and welcoming space, working in harmony with existing health services and with no barriers to care.
As Medical Office Assistant, you will be a key member of a collaborative, multidisciplinary primary care team that delivers trauma-informed, culturally safe care to support client health and wellness. You will provide essential administrative support to the daily operations of the Centre, coordinating staff and resources through the Electronic Medical Record (EMR) system in alignment with program workflows.
About you
To be successful in this role you will have/be –
Education and Experience
- Graduation from a Medical Office Assistant Certificate Program from an accredited Community College.
- 3-5 years of experience in a medical practice with knowledge in EMR, encounter coding, data and administrative processes, human resource management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.
Knowledge and Abilities
- Strong understanding of medical terminology - especially related to mental health and substance use - and familiarity with MSP billing practices and fee codes.
- Proficient in using technology and virtual platforms including EMRs, Microsoft Office Suite, and Zoom.
- Skilled in de-escalation, supportive communication, and maintaining confidentiality in patient care.
- Valid BC Driver’s License required.
- Experience working with First Nations communities or health service organizations is an asset.
Please refer to Job Specification section of the Job Description for more details.
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 6 months)
- 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more!
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: October 6, 2025 (at 23:59)
For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about Cultural Safety and Humility (fnha.ca) and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca
Follow us at: Facebook Twitter LinkedIn Instagram
About First Nations Health Authority
The First Nations Health Authority (FNHA) is the first and only provincial First Nations Health Authority in Canada. Dedicated to transforming health services for First Nations and Aboriginal people in BC, the FNHA is improving the health of communities by advancing the quality of health care delivered to BC First Nations and Aboriginal people.