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Employment Support Worker

Toronto, ON
$30 - $33/hour
Mid Level
part_time

Top Benefits

Competitive compensation
Comprehensive dental and health packages
Paid sick time

About the role

JOB POSTING

Employment Support Worker

NEWCOMER SETTLEMENT LANGUAGE TRAINING (NSLT) PROGRAM

(Part-time, Until March 31 2026)

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are searching for a part-time Employment Support Worker to support clients in Scarborough and Peel. The role will be part of the Newcomer Settlement Program and will support immigrants and refugees with training and resources to access and retain jobs in the Canadian labour market.

If you want to your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

Why join us?

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What do we offer?

We offer competitive compensation, comprehensive dental and health packages, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture.

What you will be doing:

  • Conduct intake and assessment screening of potential clients to determine eligibility, needs and which services would be the most effective in assisting individuals to meet their career goals
  • Support clients to develop action plans to meet their employment and training goals; review, update and revise as needed
  • Develop and facilitate employment – related training sessions for newcomers to support employment goals
  • Provide tailored employment support including resume and cover letter writing, interviewing skills practice, navigating online job search platforms and training initiatives
  • Develop and execute outreach plans and promotional materials to promote the program and recruit participants
  • Assist program participants with the use of computers, the Internet, social media and other tools for job search and career training
  • Conduct continuous research on employment trends relevant to the Canadian Labour Market
  • Provide information on current licensing and accreditation requirements and processes
  • Maintain complete client case files in compliance with the agency and funder requirements; monitor participants’ progress with ongoing follow-up
  • Conduct evaluation of workshops and training sessions
  • Prepare and submit accurate and timely statistical, financial and progress reports as required
  • Support Newcomer Settlement Program goals by ensuring funder's contractual obligations are met
  • Conduct evaluation of workshops and training sessions and provide recommendations for improvement, development and/or expansion of the program

What are we looking for?

  • University Degree or Community College Diploma in Social Sciences, Humanities, or equivalent combination of education and experience in a related field.
  • Minimum of two years' experience in employment assessment, coaching and group facilitation
  • Experience working with clients from diverse cultural and linguistic backgrounds
  • Second language capability an asset
  • Demonstrated knowledge of current local labour market trends, community services and resources across the GTA
  • Able to work independently and as part of a team
  • Demonstrated willingness to work in a flexible manner in order to meet shifting priorities including a schedule which includes occasional evening and weekend hours
  • Strong organizational and time management skills and ability to multi-task
  • Computer literate with proficiency in MS Office, Outlook and internet applications and the ability to learn client management/database systems used by the agency e.g. OCMS
  • Solid knowledge of online recruitment platforms and processes, virtual job boards and demonstrated ability to provide virtual job search guidance
  • Excellent oral and written English skills are required
  • Ability to travel regularly in the GTA required; valid Ontario Driver's License and access to a car

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!

Location: in-person, Peel and Toronto Region

Compensation: $29.67 - $33.02 per hour based on experience

Hours of work: 21 hours (3 days) per week, including evenings, weekends and occasional overtime as required.

How to apply: Please refer to the CCS job portal on https://ccs.sutihr.com/jobs requisition code T544.

Application Deadline: August 24, 2024

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact hr@ccscan.ca for assistance.

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!

About Catholic Crosscultural Services

Non-profit Organizations
201-500

Catholic Crosscultural Services (CCS) is a GTA-based, national non-profit organization, providing programs and services to empower newcomers, immigrants and refugees to settle, integrate and prosper in Canada.

From its humble beginnings in a downtown Toronto church in 1954, CCS has grown into one of the largest settlement organizations in Canada. More than 200 employees and 100's of volunteers deliver culturally-sensitive and linguistically appropriate programs and services in more than thirty languages.

We serve all newcomers -- regardless of race, religion, age, country of origin, sexual orientation, immigration status, or political affiliation -- from eight locations across Scarborough, Mississauga and Brampton, and in collaboration with over 40 community partners.

Our mission is to identify core settlement needs and help our clients develop the skills and knowledge needed to become full and equal partners in Canadian society.

CCS'​ Refugee Sponsorship Training Program (RSTP) brand works with private sponsors in seven cities across Canada, assisting them with comprehensive guidance and support in sponsoring refugees through the Private Sponsorship of Refugees Program.