Top Benefits
About the role
We are currently hiring a Full-Time Road and Dealer Support for the Contrans Maintenance Group. Reporting to the Road and Dealer Support Manager, the Road and Dealer Support will play a pivotal role in facilitating on-the-road repairs efficiently and cost-effectively. This position involves communicating with drivers and vendors, problem-solving, recording issues, and ensuring timely follow-ups. As our business expands, this role offers the opportunity for growth and development across multiple locations.
Duties:
- Coordinate on-the-road repairs for Contrans Maintenance Group.
- Communicate effectively with drivers and vendors to identify optimal repair solutions.
- Problem-solve and make decisions to ensure timely resolution of issues.
- Accurately record repair details and maintain organized documentation.
- Follow up with drivers and vendors to ensure satisfactory resolution.
- Collaborate with the Road & Dealer Support Manager to optimize repair processes.
Qualifications:
- Bilingual proficiency in English and French is not necessary but is an asset.
- Strong communication skills, both verbal and written.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Experience in a coordination or support role preferred.
- Familiarity with the trucking or automotive industry is an asset.
Joining our team as a Road and Dealer Support offers the opportunity to contribute to the success of our operations while growing professionally in a dynamic and expanding business. If you thrive in a fast-paced environment and enjoy problem-solving, we encourage you to apply for this position.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (required)
- Road Repairs: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driver's license & Clean Abstract (preferred)
Work Location: In person
About Laidlaw Carriers Van
Laidlaw Carriers Bulk GP is a leader in the transportation of bulk materials in dump trailers, b-trains, walking floor and tipper trailers. Transportation of bulk materials include salt, alloys, lime, coal, soils, and waste products. We offer transportation across North America, with our main service corridors in Ontario, Quebec and the United States. We pride ourselves with clean, safe, dedicated equipment for both our customers and our drivers. We service our customers with tandem, 2 to 7 axle equipment, pony-pup and B Trains.
Our Ontario Terminals are located in Woodstock, London, Hamilton, Norwood, Kemptville and Moose Creek, Our Quebec Terminals are located in Chicoutimi, Beloeil and our warehouse in Vaudreuil Our US offices are located in Frankenmuth MI, Findlay OH and Belleville IL (St Louis).
Our people and equipment are available 24 hours per day to service the utmost of our customer's needs. Our drivers meet the highest standards and we are proud of the quality and professionalism that each provides to our customers' needs and industry needs.
Top Benefits
About the role
We are currently hiring a Full-Time Road and Dealer Support for the Contrans Maintenance Group. Reporting to the Road and Dealer Support Manager, the Road and Dealer Support will play a pivotal role in facilitating on-the-road repairs efficiently and cost-effectively. This position involves communicating with drivers and vendors, problem-solving, recording issues, and ensuring timely follow-ups. As our business expands, this role offers the opportunity for growth and development across multiple locations.
Duties:
- Coordinate on-the-road repairs for Contrans Maintenance Group.
- Communicate effectively with drivers and vendors to identify optimal repair solutions.
- Problem-solve and make decisions to ensure timely resolution of issues.
- Accurately record repair details and maintain organized documentation.
- Follow up with drivers and vendors to ensure satisfactory resolution.
- Collaborate with the Road & Dealer Support Manager to optimize repair processes.
Qualifications:
- Bilingual proficiency in English and French is not necessary but is an asset.
- Strong communication skills, both verbal and written.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Experience in a coordination or support role preferred.
- Familiarity with the trucking or automotive industry is an asset.
Joining our team as a Road and Dealer Support offers the opportunity to contribute to the success of our operations while growing professionally in a dynamic and expanding business. If you thrive in a fast-paced environment and enjoy problem-solving, we encourage you to apply for this position.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (required)
- Road Repairs: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driver's license & Clean Abstract (preferred)
Work Location: In person
About Laidlaw Carriers Van
Laidlaw Carriers Bulk GP is a leader in the transportation of bulk materials in dump trailers, b-trains, walking floor and tipper trailers. Transportation of bulk materials include salt, alloys, lime, coal, soils, and waste products. We offer transportation across North America, with our main service corridors in Ontario, Quebec and the United States. We pride ourselves with clean, safe, dedicated equipment for both our customers and our drivers. We service our customers with tandem, 2 to 7 axle equipment, pony-pup and B Trains.
Our Ontario Terminals are located in Woodstock, London, Hamilton, Norwood, Kemptville and Moose Creek, Our Quebec Terminals are located in Chicoutimi, Beloeil and our warehouse in Vaudreuil Our US offices are located in Frankenmuth MI, Findlay OH and Belleville IL (St Louis).
Our people and equipment are available 24 hours per day to service the utmost of our customer's needs. Our drivers meet the highest standards and we are proud of the quality and professionalism that each provides to our customers' needs and industry needs.