Position Title:

Manager, Process & Project Operations (News & Local), Marketing & Communications (English Services) (Telework/Hybrid)

Status of Employment:

Permanent

Position Language Requirement:

English

Language Skills:

English (Reading), English (Speaking), English (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2025-09-02 11:59 PM

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your role

As the Manager, Process & Project Operations (News & Local) reporting to the Director, Performance & People (Ops), you'll be instrumental in driving strategic objectives by transforming marketing strategy, production resources, and creative ideations into actionable and inclusive timelines. This dynamic role specifically focuses on leading assigned News, Local, and News Brand Graphics projects under the Ops Director's guidance.

The role will be responsible for overseeing the delivery of campaigns and projects, prioritizing effective communications, fostering inclusive team building, and meticulously maintaining successful timelines (WBS). A core part of your contribution will be building stakeholder relations, providing transparent insights into project timelines, resources, asset management, and risk assessments for new project scoping. Furthermore, you'll oversee paid media alignment and delivery, actively coach team members, and champion a collaborative culture with a growth mindset, constantly seeking innovative solutions and efficiencies in projects and processes. Project milestones will be clearly communicated through the project operations team and MarComms, facilitating the successful fulfillment of all Marketing & Communications campaigns and projects, with a strong emphasis on Local Creative Services, News Marketing, and News Brand Graphics.

Key Tasks:

• Lead project management and operations for assigned campaigns and projects, overseeing the full project lifecycle.
• Manage, coach, and develop a team of direct reports (project leads and coordinators), fostering trust and engagement to achieve team objectives.
• Communicate project status and process updates to direct reports, partners, stakeholders, and the Director, maintaining transparency throughout the project lifecycle.
• Act as a primary liaison for key stakeholders, leading meetings to ensure campaign and project awareness and success.
• Create and manage actionable timelines for all projects and campaigns.
• Develop, audit, and implement inclusive processes to improve efficiency within MarComms and with partners.
• Identify and resolve workflow challenges, collaborating on solutions and ensuring all changes are communicated to partners.
• Manage partner expectations by negotiating time and resources between competing priorities.
• Act as a lead in Adobe Workfront and other project documentation tools or methods.
• Manage and lead special projects and ad-hoc initiatives as assigned.
• Support approval processes for all assigned campaigns and projects.

Qualifications & Experience

• Minimum of 5 years of related project management experience, preferably within a creative agency or similar environment.
• Demonstrated experience in production planning, resourcing, budgeting, and managing direct reports.
• Strong project management skills, including in-depth knowledge of tools, methodologies, and communication best practices for project plans.
• Proven ability to lead, influence, and collaborate effectively with cross-functional teams and management.
• Skilled at coaching and developing team members.
• A strong communicator who can provide clarity on complex projects, actively listen, and ensure all voices are heard.
• Proficient in using Adobe Workfront.
• A proactive and collaborative approach to problem-solving.
• Knowledge of CBC policies, collective agreements, and systems is an asset.
• An understanding of the CBC brand and its mandate to reflect new and diverse audiences is an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the

Diversity and Inclusion section

of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to

recruitment@cbc.ca

.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our

corporate website

. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on

conflicts of interest

. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time