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Revenue Operations & GTM Systems Manager (AI-Enabled)

BrandBastion1 day ago
Remote
Senior Level
full_time

Top Benefits

Fully remote and flexible work environment.
4 weeks paid annual leave.
Competitive compensation package.

About the role

Location: Remote

Reports to: CFO or VP Sales depending on candidate background

About BrandBastion

At BrandBastion, we help the world’s biggest advertisers and fastest-growing disruptors turn social media conversations into brand growth. Our platform combines cutting-edge AI with expert community management to protect, engage, and grow brands at scale. We’re agile, premium, and built for marketers who know that community is the new growth engine.

We are scaling our GTM engine and are looking for a highly organized operator who loves systems, automations, AI, and building operational excellence.

Role Overview

We are seeking a Revenue Operations & GTM Systems Manager (AI-Enabled) who will own the tools, data, and processes across Sales, Marketing, and Customer Success. This role combines elements of RevOps, Deal Desk, Systems Administration and AI automation.

You will streamline the entire GTM ecosystem - HubSpot, Slack, Monday.com, lemlist, Clay, procurement systems, and legal workflows - while improving data accuracy, forecasting, onboarding, reporting, and process enforcement across the organization.

This is a high-impact role for someone who loves structure, problem-solving, and using AI to eliminate inefficiencies.

What You’ll Do:

1) AI-Powered Legal & Procurement Support

  • Build custom GPTs to streamline legal intake, contract redlines, and procurement questionnaires.
  • Act as first reviewer for NDAs, MSAs, DPAs, and coordinate with legal teams when needed.
  • Maintain security/compliance documentation and automate responses for vendor assessments.

2) GTM Systems Ownership

  • Serve as admin for HubSpot, Slack, Monday.com, lemlist, Clay, and other GTM tools.
  • Optimize tool usage, negotiate savings, manage licenses, and ensure integrations run smoothly.
  • Support onboarding by setting up accounts, permissions, and workflows.

3) HubSpot Automation & Data Quality

  • Manage all HubSpot workflows, chatbot flows, routing, and lifecycle stages.
  • Build dashboards and reporting for Sales, Marketing, and CSM.
  • Enforce data hygiene across the GTM org and support accurate forecasting.

4) Internal Systems & Documentation

  • Structure Slack channels, org charts, Drive folders, and knowledge hubs for clarity and consistency.
  • Improve Monday.com boards and templates for project management across teams.

5) Reporting, Analytics & GTM Insights

  • Pull reports and metrics across GTM systems for leadership.
  • Conduct pipeline audits, revenue insights, and ad hoc analyses.

6) Finance Support

  • Maintain clean customer data for invoicing and collections.
  • Help streamline billing workflows and automate reminders.

7) ICP Research & Prospecting

  • Conduct ICP analyses and build high-quality prospect lists using Clay, lemlist, and enrichment tools.
  • Support Sales and Marketing with data-driven targeting and segmentation.

Requirements

  • Experience managing HubSpot in a B2B SaaS environment.
  • Highly organized, structured, and detail-obsessed.
  • Strong analytical skills - comfortable with numbers and dashboards.
  • Experience with AI tools and/or willingness to learn and build custom GPT workflows.
  • Comfortable working cross-functionally with Sales, Marketing, CSM, Legal, and Finance.
  • Operationally excellent; loves creating order and systematic workflows.
  • High judgment and ability to make independent decisions.
  • Strong communication skills and comfort owning processes end-to-end.
  • Self-starter who thrives in a fast-moving environment.

Bonus

  • Experience working in a high-growth SaaS or MarTech company.
  • Familiarity with procurement/security questionnaires (SOC2, GDPR).
  • Ability to write simple automations using Zapier, Make, or HubSpot workflows.
  • Experience with contract redlining or deal desk functions.
  • Comfort with SQL or BI tools (nice-to-have, not required).

Benefits

  • Fast-growing SaaS company working with leading global brands.
  • Opportunity to shape our entire GTM infrastructure.
  • Highly cross-functional role with big visibility working directly with leadership team.
  • Fully remote and flexible environment.
  • High-ownership role with real influence and career growth.
  • 4 weeks paid annual leave.
  • Competitive compensation.

About BrandBastion

Software Development
51-200

BrandBastion empowers brands to drive more sales and awareness with 24/7 engagement and brand protection services, and with powerful analytics and publishing tools. Specializing in social media moderation, community management, outbound engagement, and sentiment analysis, we help businesses of all sizes and industries safeguard their reputation and build thriving online communities.

With over a decade of experience, BrandBastion is dedicated to fostering brand love and growth 💙. Trusted by leading brands like Netflix, Uber, Sephora, The North Face, and Calvin Klein, we’re the go-to partner for 1 in 5 top social media advertisers.