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Apply By: Tuesday, April 21, 2026 11:59 pm EDT

Health Care Clerk

Job ID:

242384

Posting status:

Open

Organization:

Ministry of the Solicitor General

Division:

Ottawa-Carleton Detention Centre

City:

Ottawa

Position(s) language:

English

Job term:

2 Temporary up to 12 months with the possibility of extension

Job code:

C06OAD - Office Administration 06 (COR)

Salary:

$25.32 - $29.24 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Make a difference in a health care environment that supports public safety

Do you have strong organizational skills and a passion for client service? Are you looking for meaningful administrative work in a dynamic, team-based setting? If so, consider this opportunity with the Ottawa-Carleton Detention Centre at the Ministry of the Solicitor General.

As a Health Care Clerk in a correctional facility, you will provide essential administrative support to the health care unit—helping ensure services are delivered efficiently, accurately, and confidentially in a secure environment.

About the job

Working within a systemic change and anti racism organizational context that values diversity, equity, and inclusion, you will:

• Provide front line receptionist and telephone support
• Schedule and coordinate medical appointments
• Prepare routine documentation and maintain confidential health care records
• Coordinate billings, process invoices, and prepare reconciliation reports
• Provide general clerical support

What you bring to the team

Administrative Knowledge and Skills:

You:

• Know office administrative practices, filing systems, and how to use related technology.
• Can interpret and apply relevant legislation and policies (e.g., Freedom of Information and Protection of Privacy Act (FIPPA) and the Mental Health Act).
• Understand medical terminology to accurately interpret and process information.
• Are familiar with health care policies regarding the release of medical information.

Organizational, Analytical and Reasoning Skills:

You:

• are organized and can prioritize multiple tasks with conflicting deadlines
• pay attention to detail and analyze information to recognize and correct errors (e.g., missing information, document issues, scheduling conflicts)

Communication, Interpersonal and Computer Skills:

• can prepare and present information in a clear and concise manner
• apply your interpersonal skills to work effectively with a diverse client group
• can work independently and as part of a team
• are proficient with using various computer software applications and databases (i.e. MS Office, database systems)

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Tuesday, April 21, 2026 11:59 pm EDT

Position details:

• 2 English Temporary, duration up to 12 months, 2244 Innes Rd, Ottawa, East Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3-7

Category:

Administrative and Support Services

Posted on:

Tuesday, April 7, 2026

Note:

• The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-CL-242384/26(2)

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together