Position Summary

INSURANCE PROGRAM SPECIALIST

JOB ID: 6652

REGULAR/FULL-TIME

LOCATION: BURNABY, B.C

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

INSURANCE PROGRAM SPECIALIST:

$72,479.17 - $83,518.06 Annually

POSITION SUMMARY

Reporting to the Manager, Insurance Programs, the Insurance Program Specialist manages a suite of insurance programs, including self-insurance, fleet insurance, property insurance, course of construction and wrap-up liability insurance, commercial premises, and operating insurance. He/She/they are responsible for investigating, negotiating, and settling claims, assessing insurance risk exposure and coverage sufficiency, negotiating third-party coverage, drafting appropriate policy and coverage wording, negotiating insurance inclusions, and reviewing and approving contractual clauses and covenants related to insurance. The position is responsible for evaluating insurance requirements and programs, assessing enterprise-level liability exposure, loss trends and insurance program sufficiency, and understanding and complying with complex legal, regulatory and policy requirements. The role plays the lead role in negotiating, liaising and providing direction to insurance companies, brokers, the Ministry of Finance’s Risk Management Branch, insured parties, legal counsel, and teams across the organization. The position is also responsible for developing and delivering training and education for staff, drafting guidelines, procedures, reports and submissions, and fostering strong relationships with high-value stakeholders.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Finance, Business Management, Public Policy, Risk, or related field.
• Chartered Insurance Professional (CIP) designation or the Canadian Accredited Insurance Broker (CAIB) designation and/or Canadian Risk Management (CRM) designation.
• Considerable experience in insurance, claims management, or other relevant field.
• Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge and understanding of the principles, processes, and practices of administering insurance programs.
• Considerable knowledge and understanding of insurance products, claim processes, regulatory environment, and terminology.
• Considerable project management, time management, and prioritization skills.
• Sound knowledge of basic budgeting and procurement practices.
• Excellent attention to detail, organizational, and analytical skills
• Excellent facilitation, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook, SharePoint), and data analytics, reporting, process mapping, and visual collaboration software such as Tableau, PowerBI, Mural, and Visio.
• Ability to communicate verbally and in writing, including a strong command of grammar, spelling and punctuation, and the ability to compile, format, and design documentation and data for diverse audiences.
• Ability to apply an intersectional social equity analysis and apply the principles of equity, diversity, inclusion, and belonging.
• Ability to exercise sound judgement and conduct risk assessments, including escalation to leadership as appropriate.
• Ability to learn, understand, and apply organizational policies, practices, and guidelines
• Ability to exercise tact and discretion when resolving problems, working with a broad range of audiences, and working with information that may be subject to privacy and confidentiality.
• Ability to prioritize, manage conflicting deadlines, maintain professionalism under pressure, and meet deadlines in a fast-paced environment.
• Ability to solve problems independently and in a data-informed manner using qualitative and quantitative data.
• Ability to manage projects from idea to execution, show initiative, and deliver on goals within expected parameters and timelines.
• Ability to travel on occasion for business purposes.
• Ability to learn and understand organizational systems, software, and accounting applications.

How to Apply:

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact hr_admin@bchousing.org.

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

• Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact hr_admin@bchousing.org to arrange a call.)