TheHuman Resource Advisorwill help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program design, process and policy design and improvement, investigation and utilization of best practices, implementation and oversight. Also provides oversight for local site/business unit needs in the areas of employee engagement, employee relations, change management and execution of HR core processes (where appropriate).

• Provides oversight and support for local site / business unit needs in the areas of employee engagement, employee relations, change management, local training delivery, data gathering and documentation and community relations;
• May provide core process consultation or execution support in complex work environments or to multiple geographies or business units;
• Manages complex employee relations matters including investigations, escalations, remediation and process management;
• Partners with CoE leaders to develop or refresh company policies to ensure compliance;
• Conduct internal analysis to simply, harmonize and centralize company practices to align to policies and ensure consistent and equitable treatment;
• Develop roadmap and implementation plan to transform existing employee relations communication, reporting and compliance vehicles to a more leverage enterprise insource or outsource model;
• Support CHRO or VP Legal to develop and deliver internal presentations or stakeholder interviews to support transformation of employee relations solution;
• Supports the planning, sequencing and execution of local change initiatives;
• Ensures the ongoing sustainment of the HR Service Delivery model;
• Coaches and supports line managers in driving the business and creating greater organizational health; and
• Other miscellaneous duties assigned.

Education

• Bachelor of Arts Degree

Work Experience

• Minimum of 5 years HR generalist experience with specific competence in effectively managing complex labor or employee relations environments and demonstrated experience effectively leading teams and/or successfully implementing change management.

Knowledge, Skills and Abilities

• Knowledge of different employee advocacy approaches, programs, tools, etc. that ensure compliance and develop organization employee relations capability
• Led complex employee investigations, supported external arbitration hearings as HR company rep or labor relations experience
• Change management approaches, methodologies and tools
• Data Analysis and process management skills
• Conducted employee relations, investigation or policy awareness training
• Able to conduct training Must be proficient in Excel, Word and presentation software.
• Must have excellent interpersonal, organizational, communication, presentation skills.
• Knowledge of Human Resources policies and procedures and effective daily application.
• Must be able to facilitate in meetings where emotions may be high.
• Must possess sound judgment and ability to listen, assess problems and arrive at good logical conclusions that achieve an appropriate balance between sound HR practices and business needs.
• Must be credible, professional, and high executive maturity
• Must be able to work effectively and efficiently in a matrix management environment.

Physical

• Seeing
• Ability to Travel
• Listening

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Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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