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Staff Analytics Engineer

OpenPhone12 days ago
Remote
Remote (US, Canada)
$174,000 - $217,000/yearly
Staff

Top Benefits

Equity
Health benefits
Comprehensive health, dental, and vision plans (covered 100% for you and 60% for your dependents)

About the role

Who you are

  • 8+ years of experience as an Analytics Engineer or similar Data Science & Analytics roles
  • A passion for OpenPhone’s mission to give small businesses modern, intuitive tools to connect with customers quickly, build trust, and create lasting relationships
  • Expertise in building multi-step ETL jobs through tooling like dbt; proficiency with workflow management platforms like Airflow and version control management tools through GitHub
  • Expertise in SQL and Python to transform data into accurate, clean data models
  • Experience designing dashboards and visualizations in tools like Hex, empowering multiple teams with actionable insights
  • A bias for action and urgency, not letting perfect be the enemy of the effective
  • A “full-stack mindset”, not hesitating to do what it takes to solve a problem end-to-end, even if it requires going outside the original job description
  • Experience building an Analytics Engineering (or similar) function at start-ups
  • A strong disposition to thrive in ambiguity, taking initiative to create clarity and forward progress
  • Bonus: familiarity with AWS (EC2, S3) and modern data stack best practices

What the job involves

  • As a Staff Analytics Engineer, you will be an early member of the Data & Analytics team, building the foundation to scale analytics across our organization
  • You will collaborate with key stakeholders in Product, GTM, Finance, Support and other areas to build scalable solutions to transform data into key metrics, reporting, and insights
  • You will be responsible for ensuring teams have access to reliable, accurate metrics that can scale with our company’s growth
  • You will also lead your own projects to enable self-serve insights to help teams make data-driven decisions
  • Translate stakeholder needs into scalable data models and reporting requirements
  • Define, build, and manage key data pipelines in dbt that transform raw logs into canonical datasets
  • Establish and uphold high data integrity standards and SLAs to ensure timely, accurate delivery
  • Develop insightful and reliable dashboards to track the performance of core metrics that will deliver insights to the whole company
  • Build foundational data products and tools that empower teams to self-serve and explore data independently
  • Influence the future roadmap of cross functional teams from a data systems perspective
  • Become an expert in our organization’s data models and the company's data architecture

Benefits

  • Equity
  • Health benefits
  • Comprehensive health, dental, and vision plans (covered 100% for you and 60% for your dependents)
  • $1,000 budget to make your home office more comfortable
  • Unlimited PTO, sick leave, and parental leave (we also close for all major holidays)
  • Retirement benefits - we match 100% of the first 2% of your 401(k) contribution
  • $3,000 per year towards your professional development and education

About OpenPhone

Software Development
51-200

OpenPhone is the collaborative phone system trusted by teams at over 50k businesses.

It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.