Top Benefits
About the role
Responsibilities
- Use strong floor management skills to manage the day-to-day operations of the store and drive sales
- Train and coach educators on product education and ensure an intentional customer experience
- Ensure sales targets and business metrics are met
- Lead by example and deliver exceptional, intentional customer service
- Seize opportunities to improve business results and build an engaged team
- Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
- Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
- Build and cultivate lasting customer relationships and enable all staff members to do the same
- Demonstrate strong time management and organization skills to keep priorities in focus
- Create relationships with local businesses and participate in community events
- Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
- Enforce all company policies and programs, ensuring compliance
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
- Complete tasks as assigned by the Store Manager and Assistant Store Manager
- Other duties as assigned
Qualifications
- Minimum 1-3 years floor management experience
- Resourceful, creative and solution-oriented
- Ability to work plan, prioritize and organize
- A leader with a proven ability to train others and retain talent
- Strong floor leadership and coaching skills to develop and motivate a sales team
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to manage competing priorities in a fast-paced environment
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes
- You are open to feedback and coaching
- You demonstrate high levels of integrity and personal responsibility
- You are trustworthy and customer-oriented
- Bonus points if you’ve worked in a regulated environment before
Requirements
- Minimum age 19 years old or age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal Background check required
Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Tokyo Smoke
Tokyo Smoke is one of the hottest startups in the fastest growing industry in the United States.
Based in Toronto, Tokyo Smoke is a modern brand for the modern Cannabis consumer. Through immersive retail (coffee shop / head shops) and digital experiences, Tokyo Smoke is the first sophisticated luxury brand inclusive of Cannabis. The Brand Tokyo Smoke is the touchstone for beauty, design, and quality in a society hungry for inclusive but sophisticated, designer brands. The combination of creativity, passion, and originality, has formed an urban brand that goes beyond products.
Our brand includes Coffee x Clothing x Cannabis.
Coffee
Tokyo Smoke shops are high design cultural showrooms selling museum quality collectables and branded Tokyo Smoke goods on top of their custom roast coffee beans, artisinal sandwiches, baked goods and cold pressed juices.
Clothing
Tokyo Smoke clothing is created for those with an appreciation for details that transcend the traditional. It acts as expression of the creativity and individuality of the modern urban citizen.
The line consists of luxurious outerwear and business-casual attire which are complimented by crisp, lightweight cotton shirts with non-traditional detailing (sleeve plackets lined in gross grain ribbon, collars with ripped seams).
Tokyo Smoking clothing is currently available at Gotstyle clothing boutiques, Tokyo Smoke Found, and other boutiques across Toronto.
Cannabis
Tokyo Smoke's commitment to refined design drives the approach in the Cannabis space. Cannabis is an emotive experience and the product should match the needs and desires of the consumer. Tokyo Smoke has 4 proprietary strains of Cannabis; Go, Relax, Relief, Balance, which have been crafted and perfected over the past 20 years.
Top Benefits
About the role
Responsibilities
- Use strong floor management skills to manage the day-to-day operations of the store and drive sales
- Train and coach educators on product education and ensure an intentional customer experience
- Ensure sales targets and business metrics are met
- Lead by example and deliver exceptional, intentional customer service
- Seize opportunities to improve business results and build an engaged team
- Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
- Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
- Build and cultivate lasting customer relationships and enable all staff members to do the same
- Demonstrate strong time management and organization skills to keep priorities in focus
- Create relationships with local businesses and participate in community events
- Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
- Enforce all company policies and programs, ensuring compliance
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
- Complete tasks as assigned by the Store Manager and Assistant Store Manager
- Other duties as assigned
Qualifications
- Minimum 1-3 years floor management experience
- Resourceful, creative and solution-oriented
- Ability to work plan, prioritize and organize
- A leader with a proven ability to train others and retain talent
- Strong floor leadership and coaching skills to develop and motivate a sales team
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to manage competing priorities in a fast-paced environment
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes
- You are open to feedback and coaching
- You demonstrate high levels of integrity and personal responsibility
- You are trustworthy and customer-oriented
- Bonus points if you’ve worked in a regulated environment before
Requirements
- Minimum age 19 years old or age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal Background check required
Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Tokyo Smoke
Tokyo Smoke is one of the hottest startups in the fastest growing industry in the United States.
Based in Toronto, Tokyo Smoke is a modern brand for the modern Cannabis consumer. Through immersive retail (coffee shop / head shops) and digital experiences, Tokyo Smoke is the first sophisticated luxury brand inclusive of Cannabis. The Brand Tokyo Smoke is the touchstone for beauty, design, and quality in a society hungry for inclusive but sophisticated, designer brands. The combination of creativity, passion, and originality, has formed an urban brand that goes beyond products.
Our brand includes Coffee x Clothing x Cannabis.
Coffee
Tokyo Smoke shops are high design cultural showrooms selling museum quality collectables and branded Tokyo Smoke goods on top of their custom roast coffee beans, artisinal sandwiches, baked goods and cold pressed juices.
Clothing
Tokyo Smoke clothing is created for those with an appreciation for details that transcend the traditional. It acts as expression of the creativity and individuality of the modern urban citizen.
The line consists of luxurious outerwear and business-casual attire which are complimented by crisp, lightweight cotton shirts with non-traditional detailing (sleeve plackets lined in gross grain ribbon, collars with ripped seams).
Tokyo Smoking clothing is currently available at Gotstyle clothing boutiques, Tokyo Smoke Found, and other boutiques across Toronto.
Cannabis
Tokyo Smoke's commitment to refined design drives the approach in the Cannabis space. Cannabis is an emotive experience and the product should match the needs and desires of the consumer. Tokyo Smoke has 4 proprietary strains of Cannabis; Go, Relax, Relief, Balance, which have been crafted and perfected over the past 20 years.