Manager, Golf Operations
About the role
Type:
Pro Shop
Education:
College
Experience:
Senior (5+ years of experience)
Salary:
$67,000 - $76,000
Duration:
Full-time, Salary
Organization Overview:
Ten Feet Sports and Entertainment Ltd. (TFSE) proudly manages and operates all facilities at Langley Events Centre (LEC), The Redwoods Golf Course, and Triple O's at Aldergrove Community Centre. As our portfolio continues to expand, we are dedicated to recruiting, hiring, and developing individuals with the skills, experience, and passion to contribute to the continued success and growth of our organization.
The Redwoods Golf Course Overview:
Offering an 18-hole championship layout public golf course, driving range, on-site restaurant and a premier all-inclusive outdoor wedding venue, Redwoods is a staple in the Langley community. From hosting company holiday parties and charity shotgun tournaments to spectacular weddings and regular public golf, we are proud to consistently deliver memorable experiences to our community.
Position Overview:
Reporting to the Director, The Redwoods Golf Course, theManager, Golf Operationsis responsible for the overall leadership, organization, and functionality of golf operations, including the Golf Shop, Driving Range and Outside Services. This role will demonstrate exceptional guest service standards, drive department performance, and ensure seamless daily operations to provide an outstanding experience for guests and event participants.
Primary Duties and Responsibilities:
-Oversee all golf operations, including the Golf Shop, Starter Shed and Driving Range -Hire, train and develop employees, including the creation and maintenance of training manuals -Create and manage employee schedules and oversee payroll approvals -Oversee the programming of the tee sheet and online reservation system -Program and maintain the Point of Sale system -Oversee all retail operations, including ordering, merchandising, inventory control, profitability etc. -Implement effective tracking measures for purchases and sales -Monitor cashouts, sales and refunds; ensure proper payment and/or cash handling procedures are followed -Communicate with the Golf Course Superintendent regarding scheduled maintenance, course playability etc. -Collaborate with other department managers to ensure consistent service standards and smooth daily operations -Develop and execute strategies to increase rounds, retail sales, and other revenue -Oversee golf tournament staffing, set up, execution and tear down -Oversee the Driving Range operations -Develop and enforce standard operating procedures -Maintain safety standards and safety equipment within WorkSafeBC and JHSC requirements -Program and monitor the Redwoods Golf App, including the App-based loyalty programs -Other duties as assigned
Skills and Abilities:
-Team oriented -Ability to work independently with minimal supervision -Ability to lead and positively influence others -Strong leadership and team management skills -Excellent administration and organizational skills -Excellent customer service skills -Excellent communication, interpersonal and conflict resolution abilities -Problem-solving and ability to make decisions under pressure -Intermediate computer proficiency, including Microsoft Office Suite and golf management systems (e.g., Club Prophet, Lightspeed Golf) -Ability to work a flexible schedule as required by the demands of the facility
Qualifications:
-Five or more years of progressive experience in golf operations, or in a similar role or industry, is required -Two or more years of experience in a leadership or supervisory role is required -Completion of post-secondary education in a discipline such as Business Administration, Sport or Hospitality Management or other related discipline -Valid Basic First Aid, CPR-C and AED Certification, or equivalent, will be required to be maintained during employment -Willingness to complete a Police Information Check is required -PGA of Canada member in good standing is an asset
####How to apply:
Interested individuals are asked to submit the following via email tocareers@tfse.ca:
-
A brief cover letter
-
A resume detailing your skills and experience; and
-
Any additional information outlining your specific interests and abilities that attracts you to this opportunity with TFSE and Redwoods
This posting will remain open until filled. We thank all applicants for their interest, however only those selected for an interview will be contacted
Operated by Ten Feet Sports and Entertainment, the Redwoods Golf Course has been serving locals and guests since 1994. Redwoods is situated in North Langley just off Highway #1 and minutes from the Golden Ears Bridge.
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Manager, Golf Operations
About the role
Type:
Pro Shop
Education:
College
Experience:
Senior (5+ years of experience)
Salary:
$67,000 - $76,000
Duration:
Full-time, Salary
Organization Overview:
Ten Feet Sports and Entertainment Ltd. (TFSE) proudly manages and operates all facilities at Langley Events Centre (LEC), The Redwoods Golf Course, and Triple O's at Aldergrove Community Centre. As our portfolio continues to expand, we are dedicated to recruiting, hiring, and developing individuals with the skills, experience, and passion to contribute to the continued success and growth of our organization.
The Redwoods Golf Course Overview:
Offering an 18-hole championship layout public golf course, driving range, on-site restaurant and a premier all-inclusive outdoor wedding venue, Redwoods is a staple in the Langley community. From hosting company holiday parties and charity shotgun tournaments to spectacular weddings and regular public golf, we are proud to consistently deliver memorable experiences to our community.
Position Overview:
Reporting to the Director, The Redwoods Golf Course, theManager, Golf Operationsis responsible for the overall leadership, organization, and functionality of golf operations, including the Golf Shop, Driving Range and Outside Services. This role will demonstrate exceptional guest service standards, drive department performance, and ensure seamless daily operations to provide an outstanding experience for guests and event participants.
Primary Duties and Responsibilities:
-Oversee all golf operations, including the Golf Shop, Starter Shed and Driving Range -Hire, train and develop employees, including the creation and maintenance of training manuals -Create and manage employee schedules and oversee payroll approvals -Oversee the programming of the tee sheet and online reservation system -Program and maintain the Point of Sale system -Oversee all retail operations, including ordering, merchandising, inventory control, profitability etc. -Implement effective tracking measures for purchases and sales -Monitor cashouts, sales and refunds; ensure proper payment and/or cash handling procedures are followed -Communicate with the Golf Course Superintendent regarding scheduled maintenance, course playability etc. -Collaborate with other department managers to ensure consistent service standards and smooth daily operations -Develop and execute strategies to increase rounds, retail sales, and other revenue -Oversee golf tournament staffing, set up, execution and tear down -Oversee the Driving Range operations -Develop and enforce standard operating procedures -Maintain safety standards and safety equipment within WorkSafeBC and JHSC requirements -Program and monitor the Redwoods Golf App, including the App-based loyalty programs -Other duties as assigned
Skills and Abilities:
-Team oriented -Ability to work independently with minimal supervision -Ability to lead and positively influence others -Strong leadership and team management skills -Excellent administration and organizational skills -Excellent customer service skills -Excellent communication, interpersonal and conflict resolution abilities -Problem-solving and ability to make decisions under pressure -Intermediate computer proficiency, including Microsoft Office Suite and golf management systems (e.g., Club Prophet, Lightspeed Golf) -Ability to work a flexible schedule as required by the demands of the facility
Qualifications:
-Five or more years of progressive experience in golf operations, or in a similar role or industry, is required -Two or more years of experience in a leadership or supervisory role is required -Completion of post-secondary education in a discipline such as Business Administration, Sport or Hospitality Management or other related discipline -Valid Basic First Aid, CPR-C and AED Certification, or equivalent, will be required to be maintained during employment -Willingness to complete a Police Information Check is required -PGA of Canada member in good standing is an asset
####How to apply:
Interested individuals are asked to submit the following via email tocareers@tfse.ca:
-
A brief cover letter
-
A resume detailing your skills and experience; and
-
Any additional information outlining your specific interests and abilities that attracts you to this opportunity with TFSE and Redwoods
This posting will remain open until filled. We thank all applicants for their interest, however only those selected for an interview will be contacted
Operated by Ten Feet Sports and Entertainment, the Redwoods Golf Course has been serving locals and guests since 1994. Redwoods is situated in North Langley just off Highway #1 and minutes from the Golden Ears Bridge.