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Senior Investor Relations Administrator - Private Assets

Citco1 day ago
Toronto, ON
Senior Level
full_time

Top Benefits

Comprehensive benefits package
Training and education support
Flexible working arrangements

About the role

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line :

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Investor Relations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon

Your Role:

  • You will supervise work performed by Investor Relations and Senior Investor Relations Specialists.

  • Participate in training of team members; assist the Account Manager in the preparation and execution of staff development plans

  • Review trade packs, statements and NAVs

  • Monitor and ensure that investor transactions are properly reconciled and all documentation are complete

  • Review and approve of cash receipts and payments

  • Develop and review custom client reporting; liaise with IT to automate custom reporting

  • Review investor and client correspondence

  • Ensure adherence to controls and procedures; prepare and contribute to management control reports

  • Develop and monitor Service Level Agreements

  • Provide excellent service to both investors and clients through both direct contact and support of your team

  • Take a leadership role as a subject matter expert for the department

  • Maintain knowledge of current regulatory and compliance environment as it affects our services and/or clients

  • Participate in projects when required

About You:

  • You have a post-secondary education.
  • 2-5 years’ experience in Financial Services, preferably Hedge Fund Administration and/or Client Service with some exposure to accounting and performance reporting
  • Experience managing and training staff/people leadership
  • Possess knowledge of compliance and regulatory issues including Know Your Customer (KYC) and Anti-Money Laundering (AML) policies
  • Strong client relationship skills
  • Possess excellent Microsoft Office Suite and Outlook skills
  • Exceptional attention to detail
  • Superior written and verbal communication skills
  • Ability to multi-task and manage multiple projects, and conflicting deadlines
  • Able to work with large volumes of data
  • Work independently and understand when to escalate
  • Able to learn and follow established policies and procedures

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

About Citco

Financial Services
5001-10,000

Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.

A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.

Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.

Our Divisions

Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.

Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.

Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.

Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.