Executive Director, Client Services - EXE002417

Employment Type**:** Permanent Full-time

Location(s)****: SK-Stoon-Saskatoon

Ministry**:** 092 Firearms Secretariat

Salary Range**:** $8,650-$11,243 Monthly

Grade**:** MCP.08.

The Saskatchewan Firearms Office (SFO) is responsible for supporting safe communities by managing the ownership, purchase, movement and use of firearms within the province through the administration of federal firearms legislation and the Saskatchewan Firearms Act.

The Client Services Branch (CSB) oversees public engagement, Indigenous government partnerships, compensation initiatives, and key community outreach programs.

The Opportunity

Reporting to the Deputy Commissioner, the Executive Director, Client Services provides executive leadership to the CSB. You will be responsible for providing strategic direction, managing complex stakeholder relationships, ensuring program effectiveness, and promoting operational excellence. This role is central to delivering fair compensation, supporting culturally responsive engagement, and promoting best practices for the safe handling, storage, and use of firearms in Saskatchewan.

What You Will Do

As a key member of the Ministry’s leadership team, the Executive Director will have responsibility for:

• Providing leadership, strategic direction, fiscal management, and service standards within the branch.
• Providing oversight of daily Firearms Verification and Appraisal (FVA) Service operations, working closely with ITD to ensure technical infrastructure aligns with ministry needs, and ensuring reliability, security, and performance to support the ministry and its clients.
• Supporting relationship-building with Indigenous and Métis nations, including through the establishment of Memorandums of Understanding between the SFO and these partners.
• Acting as a representative of the SFO in matters relating to the FVA service and Client Services Branch, engaging with the ministry, the public, and external stakeholders.
• Leading a team of professionals, fostering a culture of excellence, continuous learning and collaboration to ensure achievement of strategic and operational goals.
• Collaborating with and providing strategic advice to senior leadership - including the Deputy Commissioner, Commissioner, and Minister - on CSB priorities and emerging issues.
• Developing and maintaining professional relationships and partnerships with both external and internal stakeholders.
• Negotiating and managing vendor contracts, including monitoring performance and resolving issues and escalations effectively.
• Possessing knowledge of financial planning, budgeting, policy development, and government planning and decision-making processes.

What You Will Bring

Our candidate of choice will be a resilient and forward-thinking leader who possesses:

• Extensive senior leadership experience overseeing operations, programs, and agency growth;
• Strong knowledge of governance, financial management, and stakeholder relations;
• The ability to lead strategic initiatives, manage change, foster collaboration across teams and achieve positive results;
• Strong communication skills with the ability to collaborate effectively, balance diverse needs and interests, and confidently lead challenging and sensitive conversations; and
• A proven ability to drive innovation and deliver measurable business outcomes.

Typically, the knowledge and abilities for this position would have been acquired through:

• A degree in Public Administration, equivalent experience in provincial government.
• Several years of executive leadership experience, preferably in a complex, multi-stakeholder environment.

Conditions of employment include:

• Successful completion of the Canadian Firearms Safety Course and the Canadian Restricted Firearms Safety Course;
• Possession of a valid driver’s license, and ability to travel and work in remote locations;
• Ability to safely handle and transport firearms and lift and carry up to 25 KG;
• Ability to work overtime with variable hours and travel as required; and
• Obtaining a heightened security clearance (RCMP enhanced reliability security clearance) and criminal record check.

We offer:

• Dynamic, challenging work;
• A competitive salary;
• Comprehensive benefits package including pension;
• Vacation, scheduled days off (SDO), and other types of leave;
• Inclusive work environment;
• Advancement opportunities;
• Flexible work arrangements.

We are committed to workplace diversity.

Hours of Work**:** M - Monthly Out of Scope

Number of Openings**:** 1

Closing Date: May 23, 2026, 12:59:00 AM