Director, Infrastructure & Cloud Platforms and Data Centre
Top Benefits
About the role
Posting Date: Oct 1, 2025, 1:07:39 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: October 13, 2025
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Director, Infrastructure & Cloud Platforms and Data Centre Operations
E****mployment Type: Permanent
Compensation Details:
- Family Product Owner 20: Salaries typically range from $127,380 to $169,838 annually, based on qualifications and experiences, plus a performance-based incentive.
Lo****cation:
- Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)
- This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Laval, or Brossard.
- Relocation assistance is available for eligible candidates.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team and Job Overview:
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Reporting to the Vice-President Technology Operations & Services (TOS), the Director, Infrastructure & Cloud Platforms and Data Centre Operations will play a critical role in directing and optimizing all operations of a data centre facility to ensure data performance, availability, and security. This includes designing operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data centre to maximize operational efficiency. The role also involves monitoring environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. The ideal candidate will be a strategic leader with a passion for technology and a proven track record in IT infrastructure management.
Additionally, they will oversee the modernization and automation of core infrastructure platforms, ensuring alignment with enterprise architecture standards, security controls, and service availability targets. This role is also accountable for driving cloud adoption, managing capacity and performance, and partnering closely with cybersecurity, application, and platform teams to enable end-to-end service delivery.
Strong partnership with teams in DTS and lines of business will be imperative as the successful candidate will play a key role in understanding the experience of the employees with technology and co-creating plans to improve things.
The ideal candidate brings a forward-thinking approach to infrastructure innovation, balancing operational reliability with continuous improvement and emerging technology adoption.
What you will be doing:
Infrastructure & Cloud Platforms Strategy and Delivery:
- Lead the design, deployment, and lifecycle management of scalable, secure, and high-performing compute, storage, and network infrastructure, for both on-premises and in the cloud.
- Drive hybrid and multi-cloud adoption strategies (e.g., Azure, AWS), ensuring alignment with enterprise architecture, security, and compliance standards.
- Oversee the modernization of legacy infrastructure platforms through automation, virtualization, and infrastructure-as-code practices.
- Lead the evergreen strategy and refresh planning for core infrastructure platforms, ensuring timely updates and replacements of hardware and software to maintain performance, supportability, and security compliance. This includes managing technology lifecycle roadmaps, coordinating refresh cycles across data centre and cloud environments, and aligning investments with business priorities and vendor roadmaps.
- Partner with application and platform teams to support reliable, integrated service delivery across environments.
Data Centre Operations:
- Direct the operation and optimization of the primary data centre environment, and any secondary locations (as required), ensuring 24/7 availability, physical security, and adherence to energy efficiency best practices.
- Define and enforce data centre policies, procedures, and controls related to hardware lifecycle, system installations, racking, patching, and decommissioning.
- Ensure environmental monitoring and facility integrity (power, cooling, humidity, fire suppression) to maintain operational continuity and reduce risk of downtime.
- Support the long-term strategy for data centre consolidation, modernization, and cloud migration, in support of EDC’s IT & Cyber Resiliency practices.
Operational Excellence & Service Availability:
- Establish and maintain operational metrics (uptime, availability, capacity, utilization, etc.) and reporting mechanisms to ensure proactive monitoring and performance optimization.
- Lead the resolution of major infrastructure incidents, ensuring timely root cause analysis and preventative improvements.
- Accountability for hardware, software, and maintenance costs of EDC’s infrastructure, ensuring timely execution of contract renewals and value optimization of portfolio.
- Align infrastructure support models with ITSM/ITOM practices (e.g., incident, change, asset, and configuration management).
Governance, Risk & Compliance:
- Ensure infrastructure platforms and data centre operations adhere to internal policies, audit requirements, cybersecurity standards, and industry regulations (e.g., ISO, NIST).
- Participate in risk assessments, continuity planning, and disaster recovery exercises for critical infrastructure components.
- Maintain accurate infrastructure inventories, documentation, and lifecycle plans.
Leadership & People Development:
- Lead, coach, and develop high-performing teams of infrastructure engineers, cloud architects, and data centre specialists.
- Foster a culture of operational excellence, innovation, and continuous learning.
- Collaborate with executive and cross-functional leaders to shape strategic priorities, influence technology direction, and support enterprise transformation initiatives.1. Infrastructure & Cloud Platforms Strategy and Delivery.
- Lead the design, deployment, and lifecycle management of scalable, secure, and high-performing compute, storage, and network infrastructure—both on-premises and in the cloud.
- Drive hybrid and multi-cloud adoption strategies (e.g., Azure, AWS), ensuring alignment with enterprise architecture, security, and compliance standards.
- Oversee the modernization of legacy infrastructure platforms through automation, virtualization, and infrastructure-as-code practices.
- Partner with application and platform teams to support reliable, integrated service delivery across environments.
What we are looking for:
-
Undergraduate Degree with a specialization in computer science or a related field.
-
Minimum of 10 years’ proven experience in managing data centre operations, ensuring optimal performance, security, and efficiency.
-
Minimum 2 years’ experience in developing and maintaining IT resiliency plans, including cyber recovery and disaster recovery readiness.
-
Minimum 5 years’ in leadership roles.
-
Demonstrated experience to lead and inspire diverse, cross-functional teams; including junior and senior staff, by fostering an inclusive, collaborative, and high-performance culture aligned with EDC’s values.
-
Strong knowledge of data centre infrastructure, including servers, storage systems, networking, and cooling systems.
-
Familiarity with data centre standards and best practices (e.g. ANSI/TIA-942, tier classifications).
-
Knowledge of industry standards and regulatory requirements as it relates to IT Resiliency and Data Centre Operations.
-
Ability to identify and implement new technologies to enhance data centre operations.
-
Ability to lead continuous improvement initiatives to optimize processes and performance.
-
Excellent leadership and problem-solving skills.
-
Exceptional collaboration, communication and influencing skills.
-
Proven experience in tech fluency and business fluency.
-
Bilingual in both official languages (English and French).
What will make you stand out:
- Graduate degree with specializations in business strategy technology.
- Experience in leading an employee centric and innovative service desk, ITSM practice, Problem Solving Team.
- Expert knowledge using analytics to understand employee experience, core technology issues.
- Experience developing new and innovative success metrics of a forward-thinking digital organization.
Eligibility:
- EDC is dedicated to Fair Employment Practices. Applicants must be Canadian citizens or hold valid permanent residency cards at the time of application. Preference will be given to candidates who are legally able to work in Canada (Canadian Citizens or Permanent Residents). Candidates must also meet the government security screening requirements.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Oct 13, 2025, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.
Director, Infrastructure & Cloud Platforms and Data Centre
Top Benefits
About the role
Posting Date: Oct 1, 2025, 1:07:39 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: October 13, 2025
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Director, Infrastructure & Cloud Platforms and Data Centre Operations
E****mployment Type: Permanent
Compensation Details:
- Family Product Owner 20: Salaries typically range from $127,380 to $169,838 annually, based on qualifications and experiences, plus a performance-based incentive.
Lo****cation:
- Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)
- This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Laval, or Brossard.
- Relocation assistance is available for eligible candidates.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team and Job Overview:
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Reporting to the Vice-President Technology Operations & Services (TOS), the Director, Infrastructure & Cloud Platforms and Data Centre Operations will play a critical role in directing and optimizing all operations of a data centre facility to ensure data performance, availability, and security. This includes designing operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data centre to maximize operational efficiency. The role also involves monitoring environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. The ideal candidate will be a strategic leader with a passion for technology and a proven track record in IT infrastructure management.
Additionally, they will oversee the modernization and automation of core infrastructure platforms, ensuring alignment with enterprise architecture standards, security controls, and service availability targets. This role is also accountable for driving cloud adoption, managing capacity and performance, and partnering closely with cybersecurity, application, and platform teams to enable end-to-end service delivery.
Strong partnership with teams in DTS and lines of business will be imperative as the successful candidate will play a key role in understanding the experience of the employees with technology and co-creating plans to improve things.
The ideal candidate brings a forward-thinking approach to infrastructure innovation, balancing operational reliability with continuous improvement and emerging technology adoption.
What you will be doing:
Infrastructure & Cloud Platforms Strategy and Delivery:
- Lead the design, deployment, and lifecycle management of scalable, secure, and high-performing compute, storage, and network infrastructure, for both on-premises and in the cloud.
- Drive hybrid and multi-cloud adoption strategies (e.g., Azure, AWS), ensuring alignment with enterprise architecture, security, and compliance standards.
- Oversee the modernization of legacy infrastructure platforms through automation, virtualization, and infrastructure-as-code practices.
- Lead the evergreen strategy and refresh planning for core infrastructure platforms, ensuring timely updates and replacements of hardware and software to maintain performance, supportability, and security compliance. This includes managing technology lifecycle roadmaps, coordinating refresh cycles across data centre and cloud environments, and aligning investments with business priorities and vendor roadmaps.
- Partner with application and platform teams to support reliable, integrated service delivery across environments.
Data Centre Operations:
- Direct the operation and optimization of the primary data centre environment, and any secondary locations (as required), ensuring 24/7 availability, physical security, and adherence to energy efficiency best practices.
- Define and enforce data centre policies, procedures, and controls related to hardware lifecycle, system installations, racking, patching, and decommissioning.
- Ensure environmental monitoring and facility integrity (power, cooling, humidity, fire suppression) to maintain operational continuity and reduce risk of downtime.
- Support the long-term strategy for data centre consolidation, modernization, and cloud migration, in support of EDC’s IT & Cyber Resiliency practices.
Operational Excellence & Service Availability:
- Establish and maintain operational metrics (uptime, availability, capacity, utilization, etc.) and reporting mechanisms to ensure proactive monitoring and performance optimization.
- Lead the resolution of major infrastructure incidents, ensuring timely root cause analysis and preventative improvements.
- Accountability for hardware, software, and maintenance costs of EDC’s infrastructure, ensuring timely execution of contract renewals and value optimization of portfolio.
- Align infrastructure support models with ITSM/ITOM practices (e.g., incident, change, asset, and configuration management).
Governance, Risk & Compliance:
- Ensure infrastructure platforms and data centre operations adhere to internal policies, audit requirements, cybersecurity standards, and industry regulations (e.g., ISO, NIST).
- Participate in risk assessments, continuity planning, and disaster recovery exercises for critical infrastructure components.
- Maintain accurate infrastructure inventories, documentation, and lifecycle plans.
Leadership & People Development:
- Lead, coach, and develop high-performing teams of infrastructure engineers, cloud architects, and data centre specialists.
- Foster a culture of operational excellence, innovation, and continuous learning.
- Collaborate with executive and cross-functional leaders to shape strategic priorities, influence technology direction, and support enterprise transformation initiatives.1. Infrastructure & Cloud Platforms Strategy and Delivery.
- Lead the design, deployment, and lifecycle management of scalable, secure, and high-performing compute, storage, and network infrastructure—both on-premises and in the cloud.
- Drive hybrid and multi-cloud adoption strategies (e.g., Azure, AWS), ensuring alignment with enterprise architecture, security, and compliance standards.
- Oversee the modernization of legacy infrastructure platforms through automation, virtualization, and infrastructure-as-code practices.
- Partner with application and platform teams to support reliable, integrated service delivery across environments.
What we are looking for:
-
Undergraduate Degree with a specialization in computer science or a related field.
-
Minimum of 10 years’ proven experience in managing data centre operations, ensuring optimal performance, security, and efficiency.
-
Minimum 2 years’ experience in developing and maintaining IT resiliency plans, including cyber recovery and disaster recovery readiness.
-
Minimum 5 years’ in leadership roles.
-
Demonstrated experience to lead and inspire diverse, cross-functional teams; including junior and senior staff, by fostering an inclusive, collaborative, and high-performance culture aligned with EDC’s values.
-
Strong knowledge of data centre infrastructure, including servers, storage systems, networking, and cooling systems.
-
Familiarity with data centre standards and best practices (e.g. ANSI/TIA-942, tier classifications).
-
Knowledge of industry standards and regulatory requirements as it relates to IT Resiliency and Data Centre Operations.
-
Ability to identify and implement new technologies to enhance data centre operations.
-
Ability to lead continuous improvement initiatives to optimize processes and performance.
-
Excellent leadership and problem-solving skills.
-
Exceptional collaboration, communication and influencing skills.
-
Proven experience in tech fluency and business fluency.
-
Bilingual in both official languages (English and French).
What will make you stand out:
- Graduate degree with specializations in business strategy technology.
- Experience in leading an employee centric and innovative service desk, ITSM practice, Problem Solving Team.
- Expert knowledge using analytics to understand employee experience, core technology issues.
- Experience developing new and innovative success metrics of a forward-thinking digital organization.
Eligibility:
- EDC is dedicated to Fair Employment Practices. Applicants must be Canadian citizens or hold valid permanent residency cards at the time of application. Preference will be given to candidates who are legally able to work in Canada (Canadian Citizens or Permanent Residents). Candidates must also meet the government security screening requirements.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Oct 13, 2025, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.