Top Benefits
About the role
Localisation:BOLTON
Catégorie d'emploi:Administration
At Morneau, we’ll go places together and explore new career horizons filled with exciting opportunities.
- Quickly and effectively respond to customer requests by email or telephone
- Manage customer dissatisfaction and propose solutions best adapted to their situation
- Promote/accompany customers on portal functionalities and new features
- Work closely with Operations and Billing staff
- Connect to customers' operational meetings at their request
- Assist in the integration of new VIP customers by communicating with customer suppliers to integrate them into the new platform
- Perform all other related tasks
- 3 weeks of vacation starting May 1st following your hiring
- Insurance available 3 months following your hiring (medication, dental, vision of your choice)
- Group retirement savings plan available after 3 months
- 10 statutory holidays, 4 personal days, 1 floating day off and 10 sick days off (depending on terms and conditions)
- Referral program of $2,000 per person referred
- Internal training and development program
- Direct deposit of salary every week
- Competitive salary and a dynamic team
- Possibility of professional development
- Work for a family business where there is a pleasant work atmosphere and where it is good to go there every morning
- Develop in a stable company, in mega growth and enjoying an excellent reputation
- On-site parking
- Employee assistance program offering support with specialists (nutrition, psychology, finances, etc.)
- Active terminal life and corporate activities
- Here, RESA is our culture. Respect, Excellence, Support, and Accountability guide every decision in a company where everyone makes a real impact.
- Safe work pays off! With the SST program, exchange your points for rewards at the KM Morneau store.
- And much more!
Interested? If you meet the requirements below, feel free to apply!
- 2 to 5 years of experience in customer service for Key customers in the transportation field;
- General knowledge of computer;
- Good communicator both orally and in writing;
- Ability to concentrate;
- Adaptability,Analytical mind, capacity to investigate complex customer service problems;
- Priority management;
- Ability to handle complaints;
- Concern for customer service;
- Requirement of the French language at an advanced Level (interactions with suppliers, clients, and French-speaking employees and/or located outside the province of Ontario);
- Knowledge of TruckMate software (asset);
Want to hit the road with us? We’re waiting for your application!
Any questions? ELISE LACOMBE at 418-681-2727 #4271 or by email at elise.lacombe@groupemorneau.com
At Groupe Morneau, we adhere to the principle of equal access to employment and are committed to providing a diverse and inclusive work environment.
About Groupe Morneau
MAKE YOUR WAY WITH US.
Founded in Bas-Saint-Laurent in 1942, Groupe Morneau has grown to become one of the most important players on Eastern Canada's roads. And behind our extensive network of 23 terminals and our team of 1,200 employees, one thing hasn't changed: our deep respect for people.
We owe the growth of Groupe Morneau to the contribution of every employee we meet along the way. Because their personal development and achievements are at the heart of our priorities, it is the ideas and needs of our employees that have propelled the company further. And thanks to the resourcing and training opportunities offered by Groupe Morneau, our employees' paths are constantly evolving.
Contact your talent acquisition partner.
Top Benefits
About the role
Localisation:BOLTON
Catégorie d'emploi:Administration
At Morneau, we’ll go places together and explore new career horizons filled with exciting opportunities.
- Quickly and effectively respond to customer requests by email or telephone
- Manage customer dissatisfaction and propose solutions best adapted to their situation
- Promote/accompany customers on portal functionalities and new features
- Work closely with Operations and Billing staff
- Connect to customers' operational meetings at their request
- Assist in the integration of new VIP customers by communicating with customer suppliers to integrate them into the new platform
- Perform all other related tasks
- 3 weeks of vacation starting May 1st following your hiring
- Insurance available 3 months following your hiring (medication, dental, vision of your choice)
- Group retirement savings plan available after 3 months
- 10 statutory holidays, 4 personal days, 1 floating day off and 10 sick days off (depending on terms and conditions)
- Referral program of $2,000 per person referred
- Internal training and development program
- Direct deposit of salary every week
- Competitive salary and a dynamic team
- Possibility of professional development
- Work for a family business where there is a pleasant work atmosphere and where it is good to go there every morning
- Develop in a stable company, in mega growth and enjoying an excellent reputation
- On-site parking
- Employee assistance program offering support with specialists (nutrition, psychology, finances, etc.)
- Active terminal life and corporate activities
- Here, RESA is our culture. Respect, Excellence, Support, and Accountability guide every decision in a company where everyone makes a real impact.
- Safe work pays off! With the SST program, exchange your points for rewards at the KM Morneau store.
- And much more!
Interested? If you meet the requirements below, feel free to apply!
- 2 to 5 years of experience in customer service for Key customers in the transportation field;
- General knowledge of computer;
- Good communicator both orally and in writing;
- Ability to concentrate;
- Adaptability,Analytical mind, capacity to investigate complex customer service problems;
- Priority management;
- Ability to handle complaints;
- Concern for customer service;
- Requirement of the French language at an advanced Level (interactions with suppliers, clients, and French-speaking employees and/or located outside the province of Ontario);
- Knowledge of TruckMate software (asset);
Want to hit the road with us? We’re waiting for your application!
Any questions? ELISE LACOMBE at 418-681-2727 #4271 or by email at elise.lacombe@groupemorneau.com
At Groupe Morneau, we adhere to the principle of equal access to employment and are committed to providing a diverse and inclusive work environment.
About Groupe Morneau
MAKE YOUR WAY WITH US.
Founded in Bas-Saint-Laurent in 1942, Groupe Morneau has grown to become one of the most important players on Eastern Canada's roads. And behind our extensive network of 23 terminals and our team of 1,200 employees, one thing hasn't changed: our deep respect for people.
We owe the growth of Groupe Morneau to the contribution of every employee we meet along the way. Because their personal development and achievements are at the heart of our priorities, it is the ideas and needs of our employees that have propelled the company further. And thanks to the resourcing and training opportunities offered by Groupe Morneau, our employees' paths are constantly evolving.
Contact your talent acquisition partner.