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Duck Creek Business Analyst

J&M Group5 days ago
Canada
Senior Level
Full-Time

About the role

Must-Have Skills & Experience

Skill

Required Experience

Commercial Insurance

15+ years

Duck Creek Insurance Products

8+ years

Insurance Solutions Delivery

15+ years

Business Model Strategy

10+ years

Key Responsibilities

Analyze and optimize Commercial Insurance business processes and workflows. Gather, document, and validate business requirements; define future-state solutions. Perform fit-gap analysis against Duck Creek capabilities and recommend solution approaches. Translate business needs into user stories, functional specifications, and Duck Creek-aligned designs. Support configuration activities in Duck Creek Author, Product Studio, Rating, and Forms. Collaborate with development and QA teams to ensure accurate implementation and testing. Lead requirement walkthroughs, stakeholder reviews, and signoffs. Support UAT, defect triage, and issue resolution. Provide cross-functional coordination and contribute to strategic business and technology initiatives. Mentor team members and drive best practices for delivery quality and consistency.

Ideal Candidate Profile

15+ years in Commercial Insurance and Insurance Solutions delivery. 8+ years working with Duck Creek products, especially Policy Administration. Strong understanding of product configuration, rating, forms, and policy lifecycle processes. Excellent stakeholder management, requirement analysis, and solution design skills. Proven experience supporting large-scale insurance transformation or modernization programs.

About J&M Group

IT Services and IT Consulting
51-200 employees
Founded in 2012

At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.

Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.

Our core service pillars include:

Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.

AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.

Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.

Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.

Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.

Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.

Ready to build what's next? Connect with us.

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