Image Reviewer
About the role
Job Number**:** 54004
The City of Edmonton is committed to achieving Vision Zero—zero traffic-related fatalities and serious injuries—by 2032. The Safe Mobility Section leads this vital effort, encompassing the core "5 Es" of traffic safety: Engineering, Automated Enforcement, and Planning and Community Activation. The Automated Enforcement unit works closely with the Edmonton Police Service to implement proactive enforcement to reduce risky driving behaviors. This is where your skills come in: we are looking for dedicated professionals to join our team in supporting this critical work to create safer, more livable streets.
As an Image Review Clerk, you will be a cornerstone of the Automated Enforcement unit, providing essential support to processes involving mobile and intersection safety device enforcement. Your primary purpose is to provide screening and identification of valid and non-valid violation images captured by automated enforcement devices. This role requires high-level attention to detail, as you are responsible for reviewing and properly identifying violations to ensure 100% accuracy. You will ensure equipment reliability and program success by identifying and reporting image issues daily to technical staff. Your accurate, competent performance directly impacts the credibility and integrity of the entire program.
What will you do?
- Complete a daily review of images from all automated enforcement intersection safety devices
- Verify violations are valid and equipment is operating properly
- Create and follow up on tickets in the Maintenance Ticketing System (MTS) to ensure timely and quality repairs
- Submit and retrieve the daily Motor Vehicle Department (MVD) file
- Review ticket/violation status in JOIN and audit tickets as part of quality assurance and peer review
- Gather violation information based on requests from other Safe Mobility section staff to respond to inquiries from citizens
- Assist the Image Review Supervisor by providing information for the investigation of appeals and withdrawal requests
- Research and respond to Edmonton Police Service (EPS) requests and complete the monthly Emergency Vehicle report
- Gather automated enforcement information needed to respond to inquiries from community partners
- Responsible for operating and monitoring daily ticket production workflows, including high-volume printing and mailing processes, reconciliation of output counts, and resolution of print exceptions or system rollbacks to maintain accuracy and continuity
- Ensure all Registered Owner Certificates are created for disclosure packages as per requirements
- Assist the Image Review Supervisor with user support for PETS and MTS
- Act as the first level of support for the section by analyzing, prioritizing, resolving, and escalating system problems within PETS
Qualifications:
- Completion of the twelfth (12th) school grade, including business subjects related to word and information processing, or completion of an appropriate certificate program from an approved business school/college
- Two (2) years of experience analyzing complex digital information in a high-volume workflow, applying defined criteria to determine outcomes, and producing audit-ready results that must meet stringent accuracy standards
Assets:
- Ability to obtain Peace Officer status
Skills required for success:
- Demonstrated understanding of how the efficient performance of duties impacts the credibility and integrity of the Automated Enforcement program
- A strong ability to create and maintain working relationships with internal Safe Mobility section staff who rely on your information and work product
- Ability to make consistent and accurate decisions using a variety of guiding sources, including policy, equipment, legislation, and court requirements
- Systematically apply industry standards and established image reviewing rules and policies to evaluate each image.
- Demonstrated ability to make decisions in accordance with established policies and procedures
- Proven ability to effectively handle sensitive information using discretion
- Considerable knowledge of general office management and modern office practices, procedures, and equipment
- Ability to establish and maintain effective working relationships with collaborators, focusing on balancing competing requirements and service delivery
- Demonstrated ability to multitask and quickly adapt to changing priorities
- Independence and ability to handle stress
- Excellent time management and verbal and written communication skills
- Advanced skills in the Google suite of applications
- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
- Embracing a culture of equity, diversity, reconciliation and inclusion
- Applicants may be tested
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.
Up to 1 temporary full-time position up to 11 months
Hours of Work: 40 hours per week.
Salary Range: $24.441 - $30.346 (Hourly); $51,032.81 - $63,362.45 (Annually)
Recruitment Consultant: PO/VH
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title**:** Word/Data Pro Clerk II - 8hrs
Posting Date**:** Dec 16, 2025
Closing Date**:** Dec 30, 2025 11:59:00 PM (MST)
Number of Openings (up to)****: 1 - Temporary Full-time
Union : CSU 52
Department**:** Parks and Roads Services
Work Location(s)****: Versa Building, Suite 200, 9304 - 41 Ave Edmonton T6E 6G8
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.
Image Reviewer
About the role
Job Number**:** 54004
The City of Edmonton is committed to achieving Vision Zero—zero traffic-related fatalities and serious injuries—by 2032. The Safe Mobility Section leads this vital effort, encompassing the core "5 Es" of traffic safety: Engineering, Automated Enforcement, and Planning and Community Activation. The Automated Enforcement unit works closely with the Edmonton Police Service to implement proactive enforcement to reduce risky driving behaviors. This is where your skills come in: we are looking for dedicated professionals to join our team in supporting this critical work to create safer, more livable streets.
As an Image Review Clerk, you will be a cornerstone of the Automated Enforcement unit, providing essential support to processes involving mobile and intersection safety device enforcement. Your primary purpose is to provide screening and identification of valid and non-valid violation images captured by automated enforcement devices. This role requires high-level attention to detail, as you are responsible for reviewing and properly identifying violations to ensure 100% accuracy. You will ensure equipment reliability and program success by identifying and reporting image issues daily to technical staff. Your accurate, competent performance directly impacts the credibility and integrity of the entire program.
What will you do?
- Complete a daily review of images from all automated enforcement intersection safety devices
- Verify violations are valid and equipment is operating properly
- Create and follow up on tickets in the Maintenance Ticketing System (MTS) to ensure timely and quality repairs
- Submit and retrieve the daily Motor Vehicle Department (MVD) file
- Review ticket/violation status in JOIN and audit tickets as part of quality assurance and peer review
- Gather violation information based on requests from other Safe Mobility section staff to respond to inquiries from citizens
- Assist the Image Review Supervisor by providing information for the investigation of appeals and withdrawal requests
- Research and respond to Edmonton Police Service (EPS) requests and complete the monthly Emergency Vehicle report
- Gather automated enforcement information needed to respond to inquiries from community partners
- Responsible for operating and monitoring daily ticket production workflows, including high-volume printing and mailing processes, reconciliation of output counts, and resolution of print exceptions or system rollbacks to maintain accuracy and continuity
- Ensure all Registered Owner Certificates are created for disclosure packages as per requirements
- Assist the Image Review Supervisor with user support for PETS and MTS
- Act as the first level of support for the section by analyzing, prioritizing, resolving, and escalating system problems within PETS
Qualifications:
- Completion of the twelfth (12th) school grade, including business subjects related to word and information processing, or completion of an appropriate certificate program from an approved business school/college
- Two (2) years of experience analyzing complex digital information in a high-volume workflow, applying defined criteria to determine outcomes, and producing audit-ready results that must meet stringent accuracy standards
Assets:
- Ability to obtain Peace Officer status
Skills required for success:
- Demonstrated understanding of how the efficient performance of duties impacts the credibility and integrity of the Automated Enforcement program
- A strong ability to create and maintain working relationships with internal Safe Mobility section staff who rely on your information and work product
- Ability to make consistent and accurate decisions using a variety of guiding sources, including policy, equipment, legislation, and court requirements
- Systematically apply industry standards and established image reviewing rules and policies to evaluate each image.
- Demonstrated ability to make decisions in accordance with established policies and procedures
- Proven ability to effectively handle sensitive information using discretion
- Considerable knowledge of general office management and modern office practices, procedures, and equipment
- Ability to establish and maintain effective working relationships with collaborators, focusing on balancing competing requirements and service delivery
- Demonstrated ability to multitask and quickly adapt to changing priorities
- Independence and ability to handle stress
- Excellent time management and verbal and written communication skills
- Advanced skills in the Google suite of applications
- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
- Embracing a culture of equity, diversity, reconciliation and inclusion
- Applicants may be tested
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.
Up to 1 temporary full-time position up to 11 months
Hours of Work: 40 hours per week.
Salary Range: $24.441 - $30.346 (Hourly); $51,032.81 - $63,362.45 (Annually)
Recruitment Consultant: PO/VH
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title**:** Word/Data Pro Clerk II - 8hrs
Posting Date**:** Dec 16, 2025
Closing Date**:** Dec 30, 2025 11:59:00 PM (MST)
Number of Openings (up to)****: 1 - Temporary Full-time
Union : CSU 52
Department**:** Parks and Roads Services
Work Location(s)****: Versa Building, Suite 200, 9304 - 41 Ave Edmonton T6E 6G8
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.