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Campus Service Representative, Castlegar

Selkirk College5 days ago
Castlegar, BC
CA$32/hour
Mid Level
Full-Time

About the role

Ready for a career at Selkirk College?

Selkirk College is committed to building an environment that celebrates diversity, fosters inclusion, provides culturally safe spaces and empowers underrepresented voices. We are proud of the Indigenization Plan and Equity, Diversity & Inclusion Action Plan that guide our work, and we actively seek to hire candidates whose values and experiences align with the principles and goals of these plans.

We recognize the need for interventions to overcome systemic barriers to enable inclusion, participation and belonging for individuals with diverse lived experiences. Candidates who don’t have the exact experience or credentials listed in a job posting should still consider applying for roles where they think they’d make a great fit. We are looking for more than what a resumé can show.

#Campus Service Representative, Castlegar

Reporting to the Dean of Community Education & Workplace Training (CEWT) and working directly with the guidance and leadership of the Castlegar Community Education (CE) Coordinator and utilizing a service excellence approach, this position is responsible for providing administrative and campus support to Castlegar CEWT and the Welcome Centre.

Location

Castlegar

Department

Education

Subdepartment

Community Education and Workplace Training

Employee Group

PPWC

Recruitment Type

Internal / External

Appointment Type

On Call

FTE

0

Desired Start Date

17/03/2026

End Date (if applicable)

31/08/2026

Closing Date

17/03/2026

Competition #

16017

Main Duties and Responsibilities

Provides campus, CE and other department administrative support duties including:

  • Communicating CE course information with students and responding to and directing general inquiries (i.e. room availability, course information and general CE/College information) by phone, in person and by email or other.
  • Preparing Mach Forms.
  • Maintaining ongoing knowledge of CE courses and their status.
  • Creating new student records; registering CE students (SRS and online).
  • Creating and monitoring class lists and managing course supplies; materials, and textbooks/manuals; notification of course cancellations.
  • Assisting with class files including production of class lists and chron lists.
  • Assisting with the production of the CE calendar, as needed.
  • Ordering and/or collecting textbooks, videos and library books from/for Castlegar Campus Library, as needed.
  • Entering CE grades; preparing CE certificates.
  • Preparing routine CE department correspondence, including invoicing, tracking payments, and processing sponsorships.
  • Assisting with the creation and distribution of promotional and course materials such as website and social media, flyers, posters, calendars and manuals.
  • Assisting with new programming inquiries.
  • Assisting with inventory and distribution of course materials and manuals.
  • Preparing confirmation of enrolment letters, as needed.

Provides campus support duties including:

  • Maintaining room booking process and class signage.
  • Assisting with responding to campus/facility use and maintenance requirements, including campus/centre access and photocopier/printer requirements.
  • Collecting and distributing incoming mail; preparing outgoing mail; delivering mail from/to post office.
  • Preparing and reconciling revenue reports and bank deposits.
  • Maintaining petty cash.
  • Day to day filing.
  • Set up and take down for CE classes, as needed Performs other related duties as assigned by supervisor.

Skills, Knowledge, and Abilities

  • Excellent customer service, interpersonal and conflict resolution skills
  • Effective written and verbal communication skills
  • Proficient knowledge of the Student Record System (SRS), U4ERP (Finance and Human Resource system), and Student Ledger System (SLED).
  • Proficient knowledge of Drupal (Content Management System) and Spiceworks.
  • Attention to detail and confidentiality
  • Ability to work independently or as part of a team, utilizing curiosity as part of problem-solving
  • Proficient in computers and MS Office Suite (including Word, Excel, and email)
  • Understanding of the use of software applications
  • Excellent organizational skills and the ability to set priorities when encountering conflicting demands
  • Ability to work in a multi-tasking environment
  • Must be in good physical condition

Education and Experience

  • High School graduation
  • Completion of a one-year Office Administration program
  • 1-2 years related experience

This is an on-call position (potentially up to 50%) covering a leave, commencing as soon as possible, and ending August 31, 2026, or upon the return of the incumbent. Salary will be Pay Grade 7, $32.09 per hour in accordance with the PPWC Collective Agreement.

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Please be advised that only job postings listed on the official Selkirk College Careers page at careers.selkirk.ca, or on designated Selkirk College bulletin boards, should be considered current and active. Third-party recruitment websites may display outdated or expired postings without the knowledge or authorization of Selkirk College.

To ensure your application is considered, you must apply directly through the Selkirk College Careers page.

We encourage applications from members of groups that have been or are currently marginalized on any grounds, including those enumerated under the BC Human Rights Code. Selkirk College supports applicants with disabilities and will accommodate a candidate’s accessibility needs during the recruitment process in accordance with the BC Human Rights Code and the Accessible British Columbia Act. If you need any adjustments to participate as a candidate in the recruitment process, please contact us atcareers@selkirk.ca.

Candidates must be eligible to work in Canada to accept a job offer. Permanent jobs are open to Canadian citizens and permanent residents, unless otherwise stated in the posting. Candidates with a valid work permit may be eligible for temporary work over the duration of their work permit.

Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to apply with their chronological resume (along with cover letter and supporting documentation including diplomas and transcripts) by end of day on the closing date.

About Selkirk College

Education
501-1000

Located in the West Kootenay & Boundary Region of BC, Selkirk College offers over 60 certificate, diploma and degree programs.

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