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office administrator

Toronto, ON
CA$35,776 - CA$45,760/yearly
Full-Time

About the role

Job Overview

Position Overview: Dashboard Instrument Cluster is seeking an experienced and highly organized Office Manager to oversee and optimize daily office operations. This leadership role requires a proactive professional who can manage administrative processes, support customer service operations, coordinate with the warehouse and shipping departments, and ensure efficient workflow throughout the company. The ideal candidate is detail-oriented, solution-driven, and capable of managing multiple responsibilities in a fast-paced business environment.

Key Responsibilities:

  • Oversee and manage all daily office operations to ensure efficiency and organization.
  • Supervise administrative staff and coordinate workflow between office and warehouse teams.
  • Manage customer communication, ensuring professional and timely responses to inquiries via email and phone.
  • Oversee order processing, invoicing, and documentation related to sales and shipments.
  • Coordinate closely with warehouse staff to ensure accurate order fulfillment and shipping operations.
  • Develop and maintain efficient office procedures and administrative systems.
  • Monitor performance of administrative processes and implement improvements when needed.
  • Maintain accurate business records, reports, and internal documentation.
  • Assist with conflict resolution and customer service issues when escalated.
  • Manage office supplies, vendor communication, and general office resources.
  • Support management with reporting, operational planning, and process improvements.
  • EBAY EXPERIENCE , WOOCOMERCE EXPERIENCE, SHIPPING AND HANDLING EXPERIENCE

Qualifications:

  • 6+ years of experience in office management, operations management, or administrative leadership.
  • Strong leadership, organizational, and multitasking skills.
  • Excellent written and verbal communication skills.
  • Experience managing office procedures, customer service, and administrative staff.
  • Proficiency with Microsoft Office, email platforms, and business management systems.
  • Experience with e-commerce platforms, shipping systems, or order management is highly preferred.
  • Strong problem-solving skills and the ability to work independently.
  • EBAY EXPERIENCE , WOOCOMERCE EXPERIENCE, SHIPPING AND HANDLING EXPERIENCE
  • BILINGUAL ENGLISH AND SPANISH IS NEED IT

Work Environment:

  • Professional office environment supporting an automotive electronics and e-commerce business.
  • Fast-paced setting requiring strong organization, leadership, and attention to detail.

Pay: $17.20-$22.00 per hour

Work Location: In person

About Dashboard Instrument Cluster

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