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Manager of Patient Services

Verified
Winnipeg, MB
CA$51 - CA$68/hour
Senior Level
Full-time

About the role

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 337-25 713505523 Posting End Date: Open Until Filled City: Winnipeg Work Location: MacCharles Department: Outpatient Clinic Services Program Union: Non-Union Hiring Status: Permanent Anticipated Start Date: November 3, 2025 FTE: 1.0 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Hourly Salary: $51.829, $55.019, $58.211, $61.401, $64.590, $68.225

Qualifications:

Education

  • Post-secondary degree in a relevant health discipline from an accredited education institution
  • A relevant graduate degree is an asset.

Experience

  • 5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization, including:
  • 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:
    • Oncology, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan
    • acute inpatient, specialty care and complex ambulatory settings
    • integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high-quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care
  • 2 years of management experience leading a clinical operations team within a unionized environment is desired
  • 2 years of experience implementing program planning, development and evaluation

An acceptable equivalent combination of education and experience may be considered.

Skills and Abilities

  • Demonstrated strong organizational, interpersonal, communications and leadership skills
  • Ability to manage multiple requests
  • Ability to work independently and as part of a team
  • Relevant healthcare-related management courses are an asset, including but not limited to change management, patient satisfaction, Multidisciplinary team environments, conflict resolution, and quality improvement

Required Licenses, Registrations, Designations

  • Active member in good standing of an associated regulatory body is required, as appropriate.
  • Membership in a professional association is preferred (e.g. Association of Regulated Nurses of Manitoba, Canadian Association of Pharmacy in Oncology, etc.)

Physical Demands and Working Conditions

  • Must be able to work safely in a typical computerized office environment with frequent meetings and to lift and carry items of up to approximately 10 kg (25 lbs)
  • Interruptions to respond to questions from executives and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled.
  • Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province

Other

  • Must have a satisfactory employment record
  • Must be legally able to work in Canada
  • Ability to speak French

Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.

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About Winnipeg Regional Health Authority

Government Administration
5001-10,000

WRHA is a governmental organization that provides healthcare services to individuals.