About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Faculty Services Team provides proficient and accurate coordination and administrative assistance to faculty members at the Ivey Business School. The team’s mission is to provide professional, efficient and effective support to faculty members. The Faculty Services Teams’ primary focus is on enhancing faculty members’ efficiency and performance, to ensure the quality of student experience expected across all programs including the Master of Business Administration, the Executive MBA, the Honors Business Administration, the Master of Science in Management and the PhD programs.

Responsibilities

A Faculty Assistant (FA) partners with a complement of 10-12 faculty members to support Ivey’s mission to develop leaders who think globally, act strategically, and address critical issues facing organizations and society, through impactful research and transformative learning experiences. Faculty Assistants work in collaboration with faculty to support their work in delivering high-quality educational experiences across all of our programs, with a particular focus on providing robust, wide-ranging and expert-level support for online course material. The incumbent: sets up and manages online course content, including session content, assignments, quizzes, discussion forums, etc.; records and distributes grades and feedback to students and submits final grades to the program offices; orders course material and supplies; prepares,
reviews and edits teaching, case, and research materials; coordinates guest visitors and faculty travel; and completes complex expense reimbursements.

Qualifications

Education:

• Community College Diploma in an administrative field

Experience:

• 4 years' experience providing professional management personnel, senior administrators or faculty members.

• Experience working with computer software and platforms preferred.

Skills, Abilities & Expertise:

• Proven ability to establish rapport and build strong relationships with management, colleagues
• and clients
• Positive attitude with genuine customer service orientation
• Strong ability to adapt to various personalities and work styles
• Ability to work well under pressure and handle multiple competing priorities in a fast-paced environment with frequent interruptions
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
• Self-motivated multi-tasker with strong organizational skills
• A strong record of teamwork with the motivation and ability to work independently with little supervision
• Creative problem-solving skills and sound professional judgment
• Strong attention to detail and ability to process information with high levels of accuracy
• Assertive and professional communicator with excellent verbal and written communication skills
• Professional manner and poise, and sensitivity in dealing with confidential issues and materials
• Intermediate to high-level computer skills and demonstrated ability to quickly learn and adapt to new technologies
• Knowledge of the administrative policies and procedures of the University and Ivey Business School is preferred.
• Experience with online learning management systems (LMS) such as Canvas or OWL and Microsoft Office Suite is preferred.

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.