Mental Health Workers (Brief Mental Health Services) provide up to 8 weeks of intensive community based mental health support, within a client-centered recovery oriented multi-disciplinary approach. The primary goals of service are to stabilize crisis, support individuals to make changes that will promote recovery, provide evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate. Face-to-face client services will be provided throughout the counties of Haliburton, Peterborough, Northumberland, and the City of Kawartha Lakes.

Location: Peterborough

Status: Full-Time Temporary (12 months)

Posting# MHW-BMHS-FTT-08-2025

Wage: $29.70 to $31.13 per hour, plus 6% vacation pay

Application Deadline: 12:00 noon on September 3, 2025

Key Responsibilities

1. Mental Health Work/Case Management

• Complete a comprehensive assessment of client need

• Assess risk, develop strategies to mitigate risks and develop safety plan where needed

• Assist with the identification of support needs and work collaboratively to develop short-term goals

• Includes client’s identified supports in treatment plan

• Provide planned and crisis support

• Provide support with system navigation including health, housing, financial, legal, education, employment

• Advocate and negotiate on behalf of clients, when necessary

• Complete crisis plans and ensures communication of the plan with identified supports and community partners

• Facilitate referrals to identified community resources

• Organize and participate in case coordination, liaison and service planning in collaboration with the client

• Monitor and evaluate progress of intervention plans

• Work other C.M.H.A. staff/programs to support clients

• Use specialized interventions and counseling approaches, within a recovery philosophy, according to evidence based best practices established for C.B.T., M.I., D.B.T., brief narrative therapy, trauma informed care and concurrent disorders.

• Facilitate groups as assigned to clients in the program and other C.M.H.A. H.K.P.R. programs, as required

• Provide mental health information/education to individuals, care givers and other service providers.

2. Documentation

• Complete formal written rationales and assessments evidencing recommendations/referrals for interventions

• Complete administrative tasks – O.C.A.N. assessments, case notes, time sheets, expense claims, time off requests

• Document and maintain client records

• Proper entry of demographic and statistical data

3. Other Activities

• Liaise with community partners

• Participate in community outreach activities through the development of collaborative partnerships, education and visits to community agencies and services

4. Performance Management and Professional Development

• Participate cooperatively in the agency performance management process/system

• Stay current on relevant legislation and best practices, current research, policies and procedures

• Participate in ongoing professional development and mandatory training

• Actively engage and participate in supervisory process

5. Health and Safety– Worker Responsibilities

Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students

6. Client Safety

Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety

1. Quality Assurance Measures

Q.A.M does not apply to this position

8. Other Duties as Assigned

• Attend, participate in team/staff meetings, and all-staff meetings as required

• Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special events

• Participate in quality improvement activities at the team/program level

• Participate in external committees as required

• Duties may change from time to time

Requirements of the Position:

Education and Training

Successful completion of Bachelor’s degree in the social/health science disciplines is preferred. A relevant post-secondary diploma combined with significant, demonstrated experience may be considered.

We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:

• Health and Safety Training (including but not limited to the following):

  • Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)
  • Infection, Prevention & Control
  • Workplace Violence
  • Accessibility for Ontarians with Disabilities Act

• Applied Suicide Intervention Skills Training (A.S.I.S.T.)

• Verbal Intervention Training

• Ontario Common Assessment of Need (O.C.A.N).

• Client Record Management System (C.R.M.S.)

• First Aid/C.P.R.

Assets with regard to this position:

• Master’s degree in social/health services

• Training in the following: Cognitive Behavioural Therapy, Dialectical Behavioural Therapy or other forms of emotional regulation support, Motivational Interviewing, Concurrent Disorders, Trauma-Informed Therapy

Related and Relevant Experience

Mandatory experience

• Minimum of 3 years’ experience in the delivery of case management/community supports to clients, especially within the mental health services field

• Demonstrated understanding of the crisis theory and recovery model, crisis intervention, mental illness, psychiatric medication and the Mental Health Act

• Demonstrated ability to apply a person centered, trauma and concurrent informed approach to care

• Demonstrated conflict resolution and crisis intervention abilities

• Proven assessment skills, sound judgment and decision-making skills

• Demonstrated observation and active listening abilities

• Demonstrated ability to work independently, as well as collaboratively with the Crisis team and management

• Proven interpersonal and communication skills

• Demonstrated computer and organizational skills

Preferred experience

Intermediate to advanced minus proficiency in French

Other

• Valid driver’s license

• Automobile in good repair and insurance coverage as required by agency policy

• Satisfactory police records search

• Satisfactory references

• Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset

• Proof of receipt of full COVID-19 vaccine

• Ability to work remotely, for example from home, as required.

• Requirement to have reliable home internet service and the technology to complete work from a remote location, for example computer/laptop, telephone, etc.

Working Conditions

• Work in an office setting, community and clients’ homes
• Work directly with individuals experiencing mental health concerns/crisis including serious mental illness and/or dual diagnosis and/or addictions
• Work directly with individuals living in poverty who may live with a serious mental illness and/or dual diagnosis and/or addictions
• Required to work flexible hours, with some evening work
• There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize
• Work in a stressful environment where there are mental and emotional demands, there is a high volume of work as well as unpredictable work, life-threatening situations for others such as instances of suicide
• Transport clients in personal vehicle
• Work in a remote location, such as personal home, as required