Senior Manager, RBCx Risk and Operations Solutions
About the role
Job Description
What is the opportunity?
RBCx helps tech companies scale and make an impact on the world by connecting them to the right people, ideas, and financial solutions at one of Canada's largest banks. Building great businesses takes more than just capital, which is why the four pillars – Banking, Platform, Investments, and Portfolio - combine to make us the go-to backer of Canadian innovation. Using our deep expertise to provide holistic support to businesses of all sizes, stages, and leverage RBC’s extensive experience, networks, and capital to solve tomorrow’s big problems. The Senior Manager of Risk and Operations Solutions is a critical resource to maintain RBCx’s diligent focus on risk management and helps to leverage risk as an enabler to business success.
What will you do?
In this unique hybrid opportunity, as Senior Manager, RBCx Risk and Operations Solutions, you will play a critical role in providing horizontal support for supplier management, technology operations and risk management for RBCx Banking. In this role, you will:
- Track and implement governance reviews, control testing and policy changes which impact RBCx.
- Work alongside Banking and Portfolio Product teams (Ownr/Houseful/Dr.Bill/MyDoh) to support business growth and action issue and risk remediation strategies.
- Support OSI led projects focused on major IT Operations system migrations and security optimization strategies.
- Assist with simplifying and validating over 200 RBCx third party supplier relationships; and the streamlining the RBCx vendor onboarding process.
- Work towards standardizing solutions that enable RBCx teams to seamlessly engage their business domain shared-services solutions in a efficient manner.
- Provide timely support alongside IT Operations Specialists for the 600+ RBCx users for business managed applications - User request types: Infrastructure, access, release, inquiries, questions, and consultation.
What do you need to succeed?
Must have:
- Experience with IT Risk management processes at RBC and shared services capabilities
- First-line risk management: proven experience in risk management with a demonstrated ability to minimize risk and promote compliance through effective risk management programs, and the ability to identify and mitigate operational risks through preventative risk reviews.
- Knowledge of regulatory requirements: strong understanding of and adherence to regulatory requirements and internal control standards.
- Advanced Innovative Thinking: A strong desire to take ownership of and drive solutions for the business, leveraging strong communication skills and innovating thinking to develop solutions to complex risk management challenges.
- Project Management: Experience in project management with a focus on technical systems migrations and optimization strategies.
- Supplier risk management: A demonstrated understanding of Supplier Risk Management and associated risk and control processes and frameworks.
- Bachelor’s degree, college diploma, or equivalent experience
Nice to have: (Max. 4 bullets)
- Fast-paced environment: prior experience in a dynamic and adaptive work-setting such as a fintech or start-up environment.
- Change management: history of having successfully implemented change management strategies (i.e. regulatory change management).
- AI powered solutions: experience in the development and implementation of AI powered solutions (in personal or corporate capacity).
- Certifications in risk management (FRM, CERA, CRIC, CRM etc), and/or IT / Security (ITIL, CISSP, CISM)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Agile Methodology, Business Data Analysis, Decision Making, Design Thinking, Digital Transformation, High Impact Communication, Interpersonal Relationship Management, Long Term Planning, Organizational Leadership, Time Management
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-15
Application Deadline:
2025-09-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, RBCx Risk and Operations Solutions
About the role
Job Description
What is the opportunity?
RBCx helps tech companies scale and make an impact on the world by connecting them to the right people, ideas, and financial solutions at one of Canada's largest banks. Building great businesses takes more than just capital, which is why the four pillars – Banking, Platform, Investments, and Portfolio - combine to make us the go-to backer of Canadian innovation. Using our deep expertise to provide holistic support to businesses of all sizes, stages, and leverage RBC’s extensive experience, networks, and capital to solve tomorrow’s big problems. The Senior Manager of Risk and Operations Solutions is a critical resource to maintain RBCx’s diligent focus on risk management and helps to leverage risk as an enabler to business success.
What will you do?
In this unique hybrid opportunity, as Senior Manager, RBCx Risk and Operations Solutions, you will play a critical role in providing horizontal support for supplier management, technology operations and risk management for RBCx Banking. In this role, you will:
- Track and implement governance reviews, control testing and policy changes which impact RBCx.
- Work alongside Banking and Portfolio Product teams (Ownr/Houseful/Dr.Bill/MyDoh) to support business growth and action issue and risk remediation strategies.
- Support OSI led projects focused on major IT Operations system migrations and security optimization strategies.
- Assist with simplifying and validating over 200 RBCx third party supplier relationships; and the streamlining the RBCx vendor onboarding process.
- Work towards standardizing solutions that enable RBCx teams to seamlessly engage their business domain shared-services solutions in a efficient manner.
- Provide timely support alongside IT Operations Specialists for the 600+ RBCx users for business managed applications - User request types: Infrastructure, access, release, inquiries, questions, and consultation.
What do you need to succeed?
Must have:
- Experience with IT Risk management processes at RBC and shared services capabilities
- First-line risk management: proven experience in risk management with a demonstrated ability to minimize risk and promote compliance through effective risk management programs, and the ability to identify and mitigate operational risks through preventative risk reviews.
- Knowledge of regulatory requirements: strong understanding of and adherence to regulatory requirements and internal control standards.
- Advanced Innovative Thinking: A strong desire to take ownership of and drive solutions for the business, leveraging strong communication skills and innovating thinking to develop solutions to complex risk management challenges.
- Project Management: Experience in project management with a focus on technical systems migrations and optimization strategies.
- Supplier risk management: A demonstrated understanding of Supplier Risk Management and associated risk and control processes and frameworks.
- Bachelor’s degree, college diploma, or equivalent experience
Nice to have: (Max. 4 bullets)
- Fast-paced environment: prior experience in a dynamic and adaptive work-setting such as a fintech or start-up environment.
- Change management: history of having successfully implemented change management strategies (i.e. regulatory change management).
- AI powered solutions: experience in the development and implementation of AI powered solutions (in personal or corporate capacity).
- Certifications in risk management (FRM, CERA, CRIC, CRM etc), and/or IT / Security (ITIL, CISSP, CISM)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Agile Methodology, Business Data Analysis, Decision Making, Design Thinking, Digital Transformation, High Impact Communication, Interpersonal Relationship Management, Long Term Planning, Organizational Leadership, Time Management
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-15
Application Deadline:
2025-09-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.