Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada — where our country connects:
Payments Canada — Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose!

| What we are looking for

The Core Payment Products team is focused on understanding our members’ high-value payment and settlement needs as well as the use and evolution of our existing platforms. We ensure that our products are practical, efficient, and responsive to their challenges and opportunities. Through our commitment to innovation, we strive to provide tools and standards that help financial institutions build sustainable and resilient payments for the future.

The Product Manager, Lynx is a key contributor accountable for significant initiatives to identify and implement enhancements to the Lynx payments platform, including settlement streams, rules, and standards, and for defining the evolution of payments in Canada. Additionally, they are responsible for interfacing with member financial institutions and other key stakeholders to develop, maintain, and improve business processes (including rules and standards) and key insights for the operation of Lynx.

| A day in the life

Your responsibilities as the Product Manager will include but are not limited to:

Product Management and Business Leadership

• Lead product management for the Lynx portfolio, implementing industry best practices, identifying improvements, and aligning with strategic priorities.
• Provide expert analysis and recommendations to Payment Products Management, ensuring alignment with member needs and regulatory requirements.
• Maintain and manage a product features backlog and work with relevant stakeholders on prioritization and feasibility under the Product Road Map Framework.

Project Execution and Operational Support

• Drive the execution of complex Lynx roadmap initiatives, collaborating across teams to ensure successful delivery.
• Support the development of operational rules, standards, and procedures while ensuring quality assurance of deliverables and resolving project issues.
• Work with operations and technical teams to ensure project feasibility, and obtain relevant insights to inform requirement documentation and business case development.

Stakeholder and Relationship Management

• Build and maintain strong relationships with members, regulators, and stakeholders in the payment’s ecosystem.
• Represent Payments Canada in working groups, forums, and events, delivering presentations and facilitating workshops as required.
• Identify members’ needs, analyze trends, industry demands, and regulators' requirements and how they embed and transform the product roadmap and future needs to ensure our offering stays at the top of the list.
• Able to translate and transform Payments Canada’s product strategy into detailed tactics, including road maps and product definitions, while considering constraints and stakeholders' demands.
• Able to identify industry-leading product management principles and implement them on the existing Lynx portfolio while enhancing the end-to-end understanding of the product and mapping customer journeys.
• Providing a business expertise interface between Payments Canada management, Financial Institutions, the Bank of Canada, and other external stakeholders ensures that issues impacting Payments Canada’s members are identified and analyzed.
• Understanding developments in the broader domestic and international payments ecosystem and the implications on existing Payments Canada products.
• Good understanding of product economics, experience managing P&L and project budgets while finding new levers and guaranteeing financial soundness.
• A good understanding of SWIFT, wires and domestic large value payments and rules is considered an asset as well as previous direct experience on Lynx.
• Conducting research and analysis and gathering user, member, and stakeholder requirements. This includes interpreting data and providing critical thinking to make sound and actionable recommendations.
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

|What you need to be successful

• University degree or college diploma in Business Management, Engineering or related field.
• Minimum of Seven (7) to Ten (10) years of solid experience in commercial payments or transaction banking.
• Five (5) years of progressive leadership experience.
• Experience in establishing and maintaining effective relationships with internal and external stakeholders.
• Deep understanding of the anatomy of payments, including exchange, clearing and settlements in the Canadian context, including SWIFT, wires, MT, MX and ISO20022.
• Ability to gather and synthesize information in a concise and clear manner.
• Superior oral and written communication skills, with the ability to develop and deliver briefings and presentations for senior audiences.
• Experience influencing decision-making based on data-based suggestions, applying critical thinking accordingly and inspiring teams to work towards a vision.
• Experience in leading complex, large-scale projects involving multiple stakeholders with varying interests.
• Deep understanding of Lynx functionality, in particular, the settlement streams.
• Ability to work independently as well as collaboratively.
• Occasional travel will be required
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

|You will really stand out with

• Experience in cross-border transactions is considered an asset.
• Bilingualism is considered an asset.

| Salary range

• Based on qualifications and experience: $112,364 to $140,455.

Please submit your application by September 01, 2025.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.