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Senior Director, Enterprise Compliance

LCBOabout 18 hours ago
Remote
Toronto, Ontario, Canada
CA$106,911 - CA$205,213/annual
Senior Level
Full-Time

Top Benefits

Health/Dental Benefits
Employee & Family Assistance Program
Defined Benefit Pension

About the role

Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: 1 Pay: $106,911.00 - $205,213.00 Job Posting Description: Senior Director, Enterprise Compliance This is an onsite role [#LI-Onsite] Reporting to the Vice President of Audit and Risk, you will be accountable for the design, implementation, and ongoing operation of the enterprise compliance program. You will initially focus on establishing a robust compliance program aligned to Canada's Competition Act. Subsequently, you will expand to oversee a broader portfolio of regulatory and conduct obligations. The mandate is to build a scalable, risk-based compliance program that is embedded into business operations, enables effective decision-making, and supports sustainable organizational development. About the Role Enterprise Compliance Program Leadership Design, implement, and operate a scalable enterprise compliance framework, including policies, standards, controls, monitoring, and reporting. Establish and maintain a compliance risk universe and obligation inventory, ensuring a structured and risk-based approach to compliance across all departments. Embed compliance requirements into business processes, governance forums, and decision-making practices across retail, wholesale, and corporate functions. Define clear roles, responsibilities, and accountability for compliance obligations across the organization. Enhance the program to align with regulatory expectations, industry practices, and organizational development. Regulatory Initiative – Competition Act Lead the development and implementation of a Competition Act compliance program. Provide guidance on competition-related risks, including pricing practices, supplier relationships, marketing activities, and information sharing. Establish foundational controls, training, and monitoring to meet regulatory expectations. Transition ongoing oversight of competition compliance into the broader enterprise compliance framework as the program matures. Compliance Risk Management, Monitoring & Assurance Develop risk-based compliance monitoring and testing programs across multiple regulatory domains. Oversee issue identification, escalation, root cause analysis, and remediation, ensuring timely and sustainable resolution. Report on compliance issues, trends, and program effectiveness to senior leadership and governance committees. Coordinate with Internal Audit and Enterprise Risk Management to ensure alignment and minimize duplication of assurance activities. Training, Awareness & Culture Design and deliver targeted compliance training and awareness programs tailored to business-specific risks. Promote a culture of integrity, accountability, and proactive risk identification. Provide practical, business-oriented guidance to support compliant decision-making EthicsMatter Whistleblower Program Lead our EthicsMatter Whistleblower (speak-up) program, ensuring it is accessible, confidential, and aligned with regulatory expectations. Oversee the intake, triage, and tracking of reports, ensuring timely assessment and appropriate routing to Compliance, Legal, HR, or Internal Audit. Establish and maintain investigation protocols and escalation thresholds, ensuring consistent, objective, and well-documented handling of all matters. Monitor investigations and outcomes to ensure quality, independence, and timely resolution, including root cause analysis and remediation tracking. Provide regular reporting to the VP, Ethics Oversight Committee, CEO on activity, themes, and program effectiveness. Safeguard confidentiality, non-retaliation and promote awareness and trust in the speak-up program. Stakeholder & Leadership Engagement Partner with Risk, Internal Audit, Legal, Procurement, Merchandising, Marketing, Wholesale and Retail Operations to drive consistent compliance outcomes. Influence senior leaders to balance commercial objectives with regulatory expectations and risk appetite. Support the VP, Audit & Risk in executive and board Audit & Risk Committee reporting. People Leadership & Team Development Lead and develop a well-respected compliance team. Set direction, priorities, and performance expectations aligned to enterprise risk and business objectives. Build team capability to operate across multiple compliance domains, balancing generalist and specialist expertise. Foster a collaborative, accountable, and performance-driven team culture. Manage resource planning, succession, and capability development to support program maturity About You Minimum Required: 10+ years of progressive senior level experience in compliance, legal, risk, or regulatory roles, with 5 years in a leadership role Demonstrated experience designing and operating enterprise-wide compliance programs. Experience managing multiple regulatory domains (e.g., regulatory compliance, competition, consumer protection, privacy, marketing conduct, public agency compliance). Preferred: 10+ years of progressive experience in compliance, legal, risk, or regulatory roles within a public sector, retail, wholesale, consumer goods, or similar business environments. Experience with Canada’s Competition Act or competition law considerations. Proven people leadership experience, including leading managers and professional staff. Experience interacting with regulators, oversight bodies and external advisors is an asset. We offer a comprehensive suite of benefits including: Health/Dental Benefits Access to an Employee & Family Assistance Program a Defined Benefit Pension Discounts on products and services via Workperks. There is a world of opportunities at the LCBO… Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO. We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation. Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted. Your personal information is being collected under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the purpose of processing your job application. When you select “Easy Apply”, your personal information will be collected through LinkedIn and shared with the LCBO in accordance with the LinkedIn User Agreement. If you wish to apply without sharing your personal information with LinkedIn, please visit the LCBO Careers website. If you have any questions regarding the LCBO’s collection and use of personal information, please refer to the LCBO Customer Privacy Notice, or contact the Freedom of Information and Privacy Office at: Freedom of Information and Privacy Office 100 Queens Quay East, 9th Floor Toronto, Ontario M5E 0C7 Telephone: 416 864-2462 E-mail: foi.privacy@lcbo.com Work Hours: 36.25 Union / Non-Union: Non-Union Job Posting End Date: July 7, 2026 The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs) , which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries. For job searches in a specific location, please use the search field on the careers site.

About LCBO

Retail
5001-10,000

At the LCBO, we aim to deliver remarkable experiences as the trusted destination for the world’s wines, beers and spirits.

We are a best-in-class, customer-first, responsible retailer and wholesaler, supporting our local communities and delivering value to Ontarians.

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