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Administratrice Service à la Clientèle / Customer Service Administrator

Remote
Hybrid
Saint-Hyacinthe, QC
Mid Level

Top Benefits

Remote work allowed (2 days/week)

About the role

Responsabilités principales :

  • Assurer la saisie précise des données dans le CDE et le traitement des fiches de vérification.
  • Assister les représentants commerciaux externes dans la prise de rendez-vous et autres tâches.
  • Tenir à jour les dossiers de contrats.
  • Répondre aux appels et questions des clients de manière professionnelle et rapide.
  • Aider les représentants commerciaux externes à préparer les devis.
  • Traiter toutes les demandes entrantes de nouveaux services et de modifications de services.
  • Réaliser les projets nécessaires.
  • Apporter un soutien au responsable des ventes, au besoin.
  • Se conformer en tous points aux lois, règlements, ordonnances et autres directives applicables, ainsi qu'à toutes les politiques, procédures et directives de l'entreprise et de la hiérarchie.
  • Effectuer toute autre tâche demandée par la direction.

Connaissances, compétences et aptitudes :

  • Diplôme d'études secondaires ou équivalent.
  • Un à trois ans d'expérience dans la vente et/ou le service à la clientèle.
  • La connaissance du système JD Edwards est un atout.
  • Capacité à communiquer efficacement, tant à l'oral qu'à l'écrit.
  • Rigueur et souci du détail.
  • Capacité à créer des feuilles de calcul Excel, à y saisir et à suivre des informations.
  • Maîtrise de Microsoft Word, Excel et PowerPoint.
  • Excellentes compétences organisationnelles.

Conditions de travail :

  • Travail en bureau à 95 % du temps.
  • Télétravail permis (2 jours par semaine), suite à la période de formation.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

About GFL Environmental

IT Services and IT Consulting
5001-10,000

Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.

Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.

Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.

Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.

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