Senior Systems Support Analyst
Top Benefits
About the role
Description
Application Deadline:
09/29/2025
Address:
50 Reid Drive
Job Family Group:
Technology
Designs, builds, deploys, evaluates and maintains existing operating systems golden images for on premises and in the cloud (AWS and Azure. and future IT infrastructure. Ensures all IT operating systems are tested, hardened to function efficiently and seamlessly. Applies in-depth experience with components of on‑premises and cloud infrastructure. Plans, acquires, and coordinates the testing, certification and adoption of compute operating systems, across the enterprise. Designs and administers automated Linux/Unix and systems tools playbooks for enterprise server deployment server visualization technologies. Acts as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design and deliver for foundational operating systems deployment.
-
Works to determine enterprise security controls and identify any threats to the platform operating systems (hardening and remediations)
-
Diagnoses complex operating system server issues and implements corrective solutions for support teams.
-
Tracks vulnerabilities through monthly REDHAT content views, test, applies remediation and certifies for enterprise usage.
-
Tracks operating system currency, tests and certifies for deployment
-
Conducts new operating system studies to determine the likelihood of proposed project's success in the current environment.
-
Administers automated workflow tools, middleware application servers and server visualization technologies templates (e.g. VMware, Red Hat Virtualization) to maximise their efficiency.
-
Performs internal audit controls and participates in audit
-
Performs operating systems software and hardware interoperability - researches and recommends upgrades.
-
Manages and coordinates the release of changes into production applying standardized procedures and minimizing risk to existing services.
-
Creates release plans, test and validation strategies, schedules and tracking systems tools to coordinate the contents of release packages for and business applications.
-
Evaluates effectiveness of current operating systems and supports in developing improvement strategies based on the findings.
-
Focus is primarily on infrastructure, application, cloud and systems groups; may have broader, enterprise‑wide focus.
-
Provides specialized consulting, analytical and technical support.
-
Exercises judgment to identify, diagnose, and solve problems within given rules.
-
Works independently and regularly handles non‑routine situations.
-
Broader work or accountabilities may be assigned as needed.
Qualifications:
Foundational level of proficiency:
- Operating Systems Competency – Linux/Unix Skills
- Operating Systems security – Linux/Unix OS Hardening and Compliance
- In depth knowledge in automation and scripting – Shell scripting, Ansible, Python
- Network routing, switching, and security.
- Configuration management.
- Systems administration.
- Scripting languages.
- IT infrastructure library.
- Root cause analysis.
- Troubleshooting.
- Cloud computing- AWS and Azure
- Cybersecurity and privacy concepts, principles and solutions.
- IT automation – Digital First.
- Building and managing relationships.
- Adaptability.
Intermediate level of proficiency:
- Network routing, switching, and security.
- Virtualization and virtual machines.
- Operating Systems and Platforms.
- Infrastructure as code (IaC).
- Quality assurance and control.
- Team Player
- Container and virtualization.
- Continuous improvement management.
- Communicating with impact.
- Customer Centricity.
- Verbal & written communication skills.
- Collaboration & team skills.
- Analytical and problem solving skills.
- Influence skills.
- Data driven decision making.
Advanced level of proficiency:
- Hardware Infrastructure. HPE and DELL
- RHEL Kickstart and ISO Image build competency
- Version control.
- Typically, between 5 - 7 years of relevant experience and post‑secondary degree in related field of study or an equivalent combination of education and experience.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
Salary :
$75,900.00 - $141,900.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial and other benefits.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Senior Systems Support Analyst
Top Benefits
About the role
Description
Application Deadline:
09/29/2025
Address:
50 Reid Drive
Job Family Group:
Technology
Designs, builds, deploys, evaluates and maintains existing operating systems golden images for on premises and in the cloud (AWS and Azure. and future IT infrastructure. Ensures all IT operating systems are tested, hardened to function efficiently and seamlessly. Applies in-depth experience with components of on‑premises and cloud infrastructure. Plans, acquires, and coordinates the testing, certification and adoption of compute operating systems, across the enterprise. Designs and administers automated Linux/Unix and systems tools playbooks for enterprise server deployment server visualization technologies. Acts as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design and deliver for foundational operating systems deployment.
-
Works to determine enterprise security controls and identify any threats to the platform operating systems (hardening and remediations)
-
Diagnoses complex operating system server issues and implements corrective solutions for support teams.
-
Tracks vulnerabilities through monthly REDHAT content views, test, applies remediation and certifies for enterprise usage.
-
Tracks operating system currency, tests and certifies for deployment
-
Conducts new operating system studies to determine the likelihood of proposed project's success in the current environment.
-
Administers automated workflow tools, middleware application servers and server visualization technologies templates (e.g. VMware, Red Hat Virtualization) to maximise their efficiency.
-
Performs internal audit controls and participates in audit
-
Performs operating systems software and hardware interoperability - researches and recommends upgrades.
-
Manages and coordinates the release of changes into production applying standardized procedures and minimizing risk to existing services.
-
Creates release plans, test and validation strategies, schedules and tracking systems tools to coordinate the contents of release packages for and business applications.
-
Evaluates effectiveness of current operating systems and supports in developing improvement strategies based on the findings.
-
Focus is primarily on infrastructure, application, cloud and systems groups; may have broader, enterprise‑wide focus.
-
Provides specialized consulting, analytical and technical support.
-
Exercises judgment to identify, diagnose, and solve problems within given rules.
-
Works independently and regularly handles non‑routine situations.
-
Broader work or accountabilities may be assigned as needed.
Qualifications:
Foundational level of proficiency:
- Operating Systems Competency – Linux/Unix Skills
- Operating Systems security – Linux/Unix OS Hardening and Compliance
- In depth knowledge in automation and scripting – Shell scripting, Ansible, Python
- Network routing, switching, and security.
- Configuration management.
- Systems administration.
- Scripting languages.
- IT infrastructure library.
- Root cause analysis.
- Troubleshooting.
- Cloud computing- AWS and Azure
- Cybersecurity and privacy concepts, principles and solutions.
- IT automation – Digital First.
- Building and managing relationships.
- Adaptability.
Intermediate level of proficiency:
- Network routing, switching, and security.
- Virtualization and virtual machines.
- Operating Systems and Platforms.
- Infrastructure as code (IaC).
- Quality assurance and control.
- Team Player
- Container and virtualization.
- Continuous improvement management.
- Communicating with impact.
- Customer Centricity.
- Verbal & written communication skills.
- Collaboration & team skills.
- Analytical and problem solving skills.
- Influence skills.
- Data driven decision making.
Advanced level of proficiency:
- Hardware Infrastructure. HPE and DELL
- RHEL Kickstart and ISO Image build competency
- Version control.
- Typically, between 5 - 7 years of relevant experience and post‑secondary degree in related field of study or an equivalent combination of education and experience.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
Salary :
$75,900.00 - $141,900.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial and other benefits.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.