Coordinator, Community Giving – Monthly, Tributes Admin
Top Benefits
About the role
This is the most exciting time in the history of cancer research and care.
We are on the cusp of true transformation. Cancer is the world’s biggest health crisis, and the BC Cancer Foundation (BCCF)—the fundraising partner of BC Cancer- is positioned to lead the charitable sector and drive health care transformation to elevate cancer care for all British Columbians and beyond.
With over 90 employees working across five sites in B.C., and annual revenue of over $80 million, we are one of the largest non-profit organizations in B.C. We engage with over 100,000 donors and communities to inspire philanthropic investment in BC Cancer, partner with some of the world’s leading researchers, oncologists, care providers, and are governed by a Board of Directors leading in the community.
At the BC Cancer Foundation, we are a professional, passionate, and positive team who believe that we can help make a difference in the lives of all British Columbians and bring us closer to a world free from cancer.
We are driven by a collective purpose to be a catalyst, powering world-class innovation while supporting deeply personal cancer patient journeys.
About the Opportunity:
Reporitng to the Executive Director, Community Giving, this role supports the Monthly Giving and Tributes programs and provides administrative support across the Community Giving department.
The Coordinator plays a key role in welcoming and stewarding new monthly donors acquired through door-to-door and booth campaigns, managing donor feedback and liaising with external vendors to ensure a high-quality donor experience. They also support Tribute champions in setting up online fundraising pages and steward those relationships to encourage renewed support and deeper engagement.
In addition, the Coordinator will support the Community Giving team’s operations through invoice processing, budget tracking, calendar coordination, reporting and minute-taking.
Key responsibilities of this role will include:
Send welcome text messages to new monthly donors acquired through door-to-door and booth campaigns, thanking them for their support and inviting feedback on their experience.
Manage inbound inquires, compliments and complaints related to our canvassing and telemarketing programs, and synthesize donor feedback to share with external vendors for resolution and program improvement.
Support tribute champions in setting up online fundraising pages, including guidance on platform use and fund designation.
Provide stewardship to tribute fundraisers and collaborate with internal teams to transition high-performing champions to other giving portfolios.
Produce regular reports and donor lists.
Process invoices and expenses across Community Giving programs.
Support annual budgeting process and track expenses against budget.
Assist with calendar coordination and meeting scheduling and minute-taking.
Maintain Raiser’s Edge records and Asana projects/tasks to support program delivery.
Qualifications
1-2 years of experience in fundraising, donor relations, customer service, or administrative support, or an equivalent combination of education, training and experience.
Post-secondary education in a related field preferred.
Core Knowledge + Skills:
Strong written and verbal communication skills, with a focus on donor service and stewardship
Exceptional attention to detail and organizational skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proficiency in Microsoft Office, project management tools (eg. Asana), and CRMs (eg. Raiser’s Edge), and online giving platforms
Comfort working with vendors and synthesizing feedback for program improvement
Collaborative mindset and willingness to support cross-functional teams
Salary Range: $50,000 to $61,000
What We Offer:
4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
Participation in the Municipal Pension Plan
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
If this position is of interest to you, please apply online at: http://bccancerfoundation.com/about-us/careers
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.
Coordinator, Community Giving – Monthly, Tributes Admin
Top Benefits
About the role
This is the most exciting time in the history of cancer research and care.
We are on the cusp of true transformation. Cancer is the world’s biggest health crisis, and the BC Cancer Foundation (BCCF)—the fundraising partner of BC Cancer- is positioned to lead the charitable sector and drive health care transformation to elevate cancer care for all British Columbians and beyond.
With over 90 employees working across five sites in B.C., and annual revenue of over $80 million, we are one of the largest non-profit organizations in B.C. We engage with over 100,000 donors and communities to inspire philanthropic investment in BC Cancer, partner with some of the world’s leading researchers, oncologists, care providers, and are governed by a Board of Directors leading in the community.
At the BC Cancer Foundation, we are a professional, passionate, and positive team who believe that we can help make a difference in the lives of all British Columbians and bring us closer to a world free from cancer.
We are driven by a collective purpose to be a catalyst, powering world-class innovation while supporting deeply personal cancer patient journeys.
About the Opportunity:
Reporitng to the Executive Director, Community Giving, this role supports the Monthly Giving and Tributes programs and provides administrative support across the Community Giving department.
The Coordinator plays a key role in welcoming and stewarding new monthly donors acquired through door-to-door and booth campaigns, managing donor feedback and liaising with external vendors to ensure a high-quality donor experience. They also support Tribute champions in setting up online fundraising pages and steward those relationships to encourage renewed support and deeper engagement.
In addition, the Coordinator will support the Community Giving team’s operations through invoice processing, budget tracking, calendar coordination, reporting and minute-taking.
Key responsibilities of this role will include:
Send welcome text messages to new monthly donors acquired through door-to-door and booth campaigns, thanking them for their support and inviting feedback on their experience.
Manage inbound inquires, compliments and complaints related to our canvassing and telemarketing programs, and synthesize donor feedback to share with external vendors for resolution and program improvement.
Support tribute champions in setting up online fundraising pages, including guidance on platform use and fund designation.
Provide stewardship to tribute fundraisers and collaborate with internal teams to transition high-performing champions to other giving portfolios.
Produce regular reports and donor lists.
Process invoices and expenses across Community Giving programs.
Support annual budgeting process and track expenses against budget.
Assist with calendar coordination and meeting scheduling and minute-taking.
Maintain Raiser’s Edge records and Asana projects/tasks to support program delivery.
Qualifications
1-2 years of experience in fundraising, donor relations, customer service, or administrative support, or an equivalent combination of education, training and experience.
Post-secondary education in a related field preferred.
Core Knowledge + Skills:
Strong written and verbal communication skills, with a focus on donor service and stewardship
Exceptional attention to detail and organizational skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proficiency in Microsoft Office, project management tools (eg. Asana), and CRMs (eg. Raiser’s Edge), and online giving platforms
Comfort working with vendors and synthesizing feedback for program improvement
Collaborative mindset and willingness to support cross-functional teams
Salary Range: $50,000 to $61,000
What We Offer:
4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
Participation in the Municipal Pension Plan
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
If this position is of interest to you, please apply online at: http://bccancerfoundation.com/about-us/careers
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.