Top Benefits
About the role
Location: Toronto, ON
About the Opportunity Our client is seeking an experienced and detail-oriented Collections Specialist to join their finance team. Reporting to the Controller, the successful candidate will be responsible for managing outstanding customer accounts, ensuring timely collections, resolving account discrepancies, and maintaining positive customer relationships while supporting the organization's financial objectives. This is an excellent opportunity for a motivated professional who enjoys working in a fast-paced environment and making a direct impact on financial performance.
Why Join Our Client? Competitive compensation and benefits Opportunity to work with a fast-growing and dynamic organization Career development and advancement opportunities Make a direct impact on the company's financial success Collaborative and supportive work environment
Key Responsibilities Manage customer collections by contacting delinquent account holders on a regular basis to review outstanding balances, confirm payment arrangements, and follow up on overdue payments. Review, reconcile, and prepare weekly reports summarizing delinquent accounts and collection activities. Investigate and resolve disputed charges by collaborating with internal sales representatives and documenting appropriate follow-up actions. Maintain accurate, detailed, and up-to-date records of all collection activities within the company's customer management system. Participate in regular accounts receivable meetings and provide updates regarding payment status, collection efforts, and customer concerns. Assist the accounting team with allocating customer payments accurately. Support the scheduling team when account cancellations or service changes are required. Ensure all collection activities are conducted professionally while maintaining positive customer relationships.
Qualifications High school diploma required; a college diploma in Accounting, Business, Finance, or a related field is considered an asset. Minimum of four (4) years of experience in collections, accounts receivable, or a related finance role. Knowledge of accounting software, financial systems, and collections best practices. Strong proficiency in Microsoft Office, particularly Microsoft Excel. Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization. Strong organizational, analytical, and time management skills with the ability to meet reporting deadlines. Excellent problem-solving and conflict-resolution abilities. Strong interpersonal skills and the ability to work collaboratively within a team environment. High level of professionalism, accuracy, and attention to detail.
Ready to Join Our Client? If you're an organized and results-driven collections professional looking to grow your career with a dynamic organization, we encourage you to apply today.
Not the right fit? Search for Collections Specialist jobs in Toronto, Ontario, Canada
About Dawn Recruiting Agency
Dawn Recruiting is a modern, full-service recruiting agency built for speed, accuracy, and value. We combine the precision of human vetting with the power of video screening and AI-assisted insights — helping employers hire stronger talent in as little as 7 days.
Traditional recruiting is slow, expensive, and too often driven by résumé keyword matching. Dawn does it differently.
Powered by Video. Backed by Human Expertise.
Every applicant is reviewed by a dedicated screening team and completes a short video profile that reveals communication skills, personality, presentation, and culture fit — things no résumé can show.
This approach lets us review hundreds of candidates at scale and surface only the top few who genuinely stand out.
Why Employers Choose Dawn
Better Matches: Video-screened candidates vetted for communication, confidence, and culture fit.
Faster Hiring: Average time-to-fill of 7 days across most roles.
Lower Fees: A simple 17% placement fee, saving employers 20–30% vs. traditional agencies.
Full-Service Support: From sourcing to screening to scheduling interviews — we handle the heavy lifting.
Who We Serve
Dawn Recruiting supports employers across Canada and the United States in: Accounting & Finance, IT & SaaS, Engineering, Healthcare, HR, Sales, Operations, Manufacturing, Creative & Marketing, and Executive Search.
A Better Way to Hire
We’re building a new standard for recruiting — one driven by transparency, efficiency, and real human insight. Whether you’re hiring one role or scaling a team, Dawn Recruiting delivers a deeper talent pool and a faster path to great hires.
👉 Learn more at www.dawnrecruiting.com
Similar Jobs
Top Benefits
About the role
Location: Toronto, ON
About the Opportunity Our client is seeking an experienced and detail-oriented Collections Specialist to join their finance team. Reporting to the Controller, the successful candidate will be responsible for managing outstanding customer accounts, ensuring timely collections, resolving account discrepancies, and maintaining positive customer relationships while supporting the organization's financial objectives. This is an excellent opportunity for a motivated professional who enjoys working in a fast-paced environment and making a direct impact on financial performance.
Why Join Our Client? Competitive compensation and benefits Opportunity to work with a fast-growing and dynamic organization Career development and advancement opportunities Make a direct impact on the company's financial success Collaborative and supportive work environment
Key Responsibilities Manage customer collections by contacting delinquent account holders on a regular basis to review outstanding balances, confirm payment arrangements, and follow up on overdue payments. Review, reconcile, and prepare weekly reports summarizing delinquent accounts and collection activities. Investigate and resolve disputed charges by collaborating with internal sales representatives and documenting appropriate follow-up actions. Maintain accurate, detailed, and up-to-date records of all collection activities within the company's customer management system. Participate in regular accounts receivable meetings and provide updates regarding payment status, collection efforts, and customer concerns. Assist the accounting team with allocating customer payments accurately. Support the scheduling team when account cancellations or service changes are required. Ensure all collection activities are conducted professionally while maintaining positive customer relationships.
Qualifications High school diploma required; a college diploma in Accounting, Business, Finance, or a related field is considered an asset. Minimum of four (4) years of experience in collections, accounts receivable, or a related finance role. Knowledge of accounting software, financial systems, and collections best practices. Strong proficiency in Microsoft Office, particularly Microsoft Excel. Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization. Strong organizational, analytical, and time management skills with the ability to meet reporting deadlines. Excellent problem-solving and conflict-resolution abilities. Strong interpersonal skills and the ability to work collaboratively within a team environment. High level of professionalism, accuracy, and attention to detail.
Ready to Join Our Client? If you're an organized and results-driven collections professional looking to grow your career with a dynamic organization, we encourage you to apply today.
Not the right fit? Search for Collections Specialist jobs in Toronto, Ontario, Canada
About Dawn Recruiting Agency
Dawn Recruiting is a modern, full-service recruiting agency built for speed, accuracy, and value. We combine the precision of human vetting with the power of video screening and AI-assisted insights — helping employers hire stronger talent in as little as 7 days.
Traditional recruiting is slow, expensive, and too often driven by résumé keyword matching. Dawn does it differently.
Powered by Video. Backed by Human Expertise.
Every applicant is reviewed by a dedicated screening team and completes a short video profile that reveals communication skills, personality, presentation, and culture fit — things no résumé can show.
This approach lets us review hundreds of candidates at scale and surface only the top few who genuinely stand out.
Why Employers Choose Dawn
Better Matches: Video-screened candidates vetted for communication, confidence, and culture fit.
Faster Hiring: Average time-to-fill of 7 days across most roles.
Lower Fees: A simple 17% placement fee, saving employers 20–30% vs. traditional agencies.
Full-Service Support: From sourcing to screening to scheduling interviews — we handle the heavy lifting.
Who We Serve
Dawn Recruiting supports employers across Canada and the United States in: Accounting & Finance, IT & SaaS, Engineering, Healthcare, HR, Sales, Operations, Manufacturing, Creative & Marketing, and Executive Search.
A Better Way to Hire
We’re building a new standard for recruiting — one driven by transparency, efficiency, and real human insight. Whether you’re hiring one role or scaling a team, Dawn Recruiting delivers a deeper talent pool and a faster path to great hires.
👉 Learn more at www.dawnrecruiting.com