Recreation and Culture Specialist - House Facilitator (Part-time)
About the role
JOB SUMMARY Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.
You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.
EDUCATION AND EXPERIENCE Completion of Grade 12
Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.
CERTIFICATIONS AND LICENCES Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training
Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)
KNOWLEDGE
- City Of Ottawa Policies and Procedures.
- Demonstrated awareness of safety/security of public.
COMPETENCIES, SKILLS AND ABILITIES
- Candidates must be mature and possess excellent public relations, leadership, communication and organizational skills.
- Ability to work in a team setting or independently.
- Must have experience in training, supervision of staff and volunteers.
- Excellent written/oral communication skills
- Self Starter
- Flexibility
- Proven team leader
- Demonstrated ability to manage complex demands simultaneously
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters (Level 2) check in place of the Vulnerable Sector Check (Level 3).; Police record checks completed by a third-party company will not be accepted.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
Recreation and Culture Specialist - House Facilitator (Part-time)
About the role
JOB SUMMARY Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.
You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.
EDUCATION AND EXPERIENCE Completion of Grade 12
Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.
CERTIFICATIONS AND LICENCES Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training
Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)
KNOWLEDGE
- City Of Ottawa Policies and Procedures.
- Demonstrated awareness of safety/security of public.
COMPETENCIES, SKILLS AND ABILITIES
- Candidates must be mature and possess excellent public relations, leadership, communication and organizational skills.
- Ability to work in a team setting or independently.
- Must have experience in training, supervision of staff and volunteers.
- Excellent written/oral communication skills
- Self Starter
- Flexibility
- Proven team leader
- Demonstrated ability to manage complex demands simultaneously
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters (Level 2) check in place of the Vulnerable Sector Check (Level 3).; Police record checks completed by a third-party company will not be accepted.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.