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Cross Border Dispatcher

Woodstock, ON
Mid Level
Full-Time

Top Benefits

Competitive compensation based on experience
Opportunity to impact revenue and operations
Supportive team environment

About the role

Earl Paddock Transportation Inc. is a family-run flatbed carrier known for professionalism and respect.

We’re looking for a highly organized and driven Cross Border Dispatcher to join our team. In this role, you’ll be responsible for coordinating flatbed shipments between the U.S. and Canada, with a strong focus on securing inbound loads back into Canada.

This is a fast-paced position where your ability to find backhaul opportunities, negotiate rates, and keep drivers moving efficiently will directly impact the success of our operation.

What You’ll Be Doing

  • Search load boards to secure inbound Canada-bound loads
  • Negotiate rates with brokers and customers to maximize profitability
  • Dispatch drivers and coordinate cross-border pickups and deliveries
  • Plan routes and reloads to minimize empty miles
  • Communicate with drivers throughout the day to ensure smooth operations
  • Coordinate with customs brokers and ensure all border documentation is accurate (PARS/PAPS, ACI/ACE)
  • Provide updates to customers and brokers on load status and ETAs
  • Troubleshoot issues such as delays, border crossings, or site challenges
  • Ensure all paperwork is completed accurately and on time

What We’re Looking For

  • Experience in cross-border dispatching (flatbed experience is a strong asset)
  • Hands-on experience using load boards
  • Solid understanding of Canada–U.S. freight and border processes
  • Strong negotiation and communication skills
  • Ability to multitask and make decisions in a fast-paced environment
  • Knowledge of flatbed equipment and securement practices (preferred)
  • Familiarity with HOS regulations in Canada and the U.S.
  • Comfortable using dispatch/TMS systems and Microsoft Office

What You Bring

  • A proactive approach—you don’t wait for freight, you go find it
  • Strong problem-solving skills and attention to detail
  • Confidence working with brokers, drivers, and customers
  • Ability to stay organized under pressure

What We Offer

  • Competitive compensation based on experience
  • Opportunity to directly impact revenue and operations
  • Supportive team environment
  • Stable, full-time position in a growing company

Why Join Us?

We understand that keeping trucks moving—especially across the border—takes skill, urgency, and strong relationships. If you thrive on finding solutions, negotiating deals, and keeping operations running efficiently, this role is a great fit.

About Paddock Transport International

Paddock Transport International is a quality-driven trucking company, with a commitment to its customers for on-time, safe, and cost-efficient transport. We seek to develop partnerships with our customers, employees, colleagues, and business partners, with a view to creating solutions that exceed expectations.

For further information, please refer to our website, PaddockTransport.com

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