Top Benefits
About the role
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking. Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor. Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills. Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
About Staples
At Staples, Business is Human, which means our people ‘think beyond the algorithm’ to deliver for customers. A leader in workspace products and solutions for over 35 years, Staples has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as AI has to offer. These experts make work easier, smarter, and more efficient for businesses of all sizes. The company operates in North America through eCommerce and direct sales and is headquartered near Boston, Massachusetts. More information about Staples is available at www.staplesadvantage.com.
This page supports Staples’ eCommerce and direct sales business and careers. For news or positions related to Staples® stores, visit the Staples Stores page.
Top Benefits
About the role
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking. Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor. Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills. Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
About Staples
At Staples, Business is Human, which means our people ‘think beyond the algorithm’ to deliver for customers. A leader in workspace products and solutions for over 35 years, Staples has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as AI has to offer. These experts make work easier, smarter, and more efficient for businesses of all sizes. The company operates in North America through eCommerce and direct sales and is headquartered near Boston, Massachusetts. More information about Staples is available at www.staplesadvantage.com.
This page supports Staples’ eCommerce and direct sales business and careers. For news or positions related to Staples® stores, visit the Staples Stores page.