Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest, most efficient, profitable, and fastest organically growing credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits

We are seeking a highly experienced and strategic Chief Information & Technology Officer (CITO) to lead us through a period of change to build our Technology vision and drive an excellent online, mobile, contact center, and branch experience that matches our Brand. Reporting to the Chief Executive Officer, the CITO is a key member of the Executive Leadership Team and is responsible for overseeing all aspects of our technology infrastructure, systems and digital initiatives. This role oversees the development and execution of IT initiatives that support business growth, operational excellence, and member experience delivery. In addition, this role is accountable for the strategic direction of SCU’s Project Management Office (PMO), ensuring alignment of projects with organizational priorities, effective resource utilization, and successful delivery of key initiatives.

The ideal candidate will be an IT strategist that can translate that great strategy and execute it on time, on-budget, with smooth effectiveness. They will be a collaborative leader with deep expertise in IT infrastructure, project management, vendor relations, and digital transformation. The CITO will play a critical role in aligning technology & corporate projects with SCU’s strategic goals and fostering a culture of innovation, accountability, and continuous improvement. This is a unique opportunity for a visionary leader to play a pivotal role in the future of our credit union for the benefit of our more than 100,000 members.

Specific Responsibilities

• Develop and execute a comprehensive IT strategy and roadmap that supports the credit union’s overall business objectives, including digital transformation and growth initiatives.
• Lead the management, maintenance, and optimization of all IT infrastructure, including core banking systems, support services, networks, hardware, software, procurement and security.
• Oversee a robust cybersecurity program to protect member data, mitigate threats, and ensure compliance with all applicable Canadian regulations.
• Drive the adoption of new technologies (e.g., AI, cloud computing, and open banking) to improve operational efficiency and deliver seamless, user-friendly digital services to our members.
• Oversee the Project Management Office and ensure successful delivery of key initiatives.
• Manage relationships with technology vendors and partners, ensuring the delivery of high-quality, cost-effective services.
• Support business development through technology enablement and digital solutions.
• Provide executive sponsorship for major change initiatives and cross-functional projects.
• Monitor performance metrics and drive continuous improvement in IT & PMO
• Represents SCU on national credit union IT committees as required
• Foster a high-performing team culture focused on collaboration, continuous learning, member experience, excellence and agility.

**Qualifications**

• Bachelor’s degree in a related field, plus 10+ years of progressive IT leadership experience, with at least 5 years in a senior leadership or executive role, preferably within the financial services industry.
• Demonstrated experience with strategic planning, system conversions, service delivery, operational excellence and large-scale IT project management using Agile and waterfall approaches.
• Proven track record of successfully implementing digital transformation initiatives.
• Experience with core banking systems, cloud-based solutions, and data analytics/data governance in regulated environments is preferred.
• Ability to inspire and lead diverse teams and effectively manage change.
• A forward-looking mindset with the ability to translate complex technical concepts into business strategy.
• Ability to travel for business to represent SCU as required
• Experience leading a Project Management Office is preferred.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Excellent communication and negotiation skills to effectively interact with technical teams, vendors, executives, and the Board of SCU.

How we'll reward you

SCU is more than a financial institution; we are a community-focused organization dedicated to our members. You can look forward to joining an organization that values teamwork and its membership. We offer a competitive salary and benefits package, a collaborative work environment, and the opportunity to make a real impact on our organization and the communities we serve. You will also receive a great host of benefits, including:

• Variable compensation
• Matched pension plan
• Extended medical, dental, vision benefits, plus a health spending account
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits
• Office locations in Head Office, Steinbach and in Winnipeg’s Lagimodiere branch
• Opportunities for professional development

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: October 13, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted.