MindBridge is the global leader in AI-powered financial risk intelligence. Our platform, MindBridge AI™ is enabling finance and audit professionals to build the AI-powered finance department of the future. With over 120 billion financial transactions analyzed with MindBridge’s AI, we set the standard for innovation, scalability, and customer satisfaction.

At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your efforts make a meaningful impact. If you're passionate about using AI to drive positive change, MindBridge is the perfect fit. What distinguishes us is our unwavering commitment to our values: Innovation, Collaboration, and Integrity. These principles foster a vibrant workplace culture, where appreciation and a strong sense of community flourish.

Overview

The IT Manager is responsible for the performance, reliability, and scalability of MindBridge’s internal IT environment. Reporting to the CISO, this role oversees hybrid infrastructure (on-premises and Azure), Microsoft 365 services, identity platforms, endpoint management, and end-user technology operations.

While security standards are governed at the enterprise level, the IT Manager ensures operational systems are properly configured, well-managed, and aligned with corporate policies. This is a hands-on leadership role requiring strong technical depth, structured operational discipline, and the ability to scale IT services in a growing technology organization.

What You Will Do

Infrastructure & Platform Management

• Manage hybrid infrastructure including on-premises servers, virtualization platforms, networking, storage, and Azure resources.
• Oversee system availability, patching, performance monitoring, and lifecycle management.
• Maintain backup and disaster recovery capabilities.
• Ensure core business systems operate reliably and efficiently.
• Maintain infrastructure documentation and operational standards.

Microsoft 365 Administration

• Administer and optimize Microsoft 365 services, including:
• Exchange Online
• Teams
• SharePoint Online
• OneDrive
• Manage tenant configuration, licensing, and service optimization.
• Improve collaboration tooling effectiveness and user experience.
• Monitor platform health and resolve escalated issues.

Identity & Access Management (Entra ID)

• Manage Entra ID including user lifecycle processes (joiner/mover/leaver).
• Maintain role-based access structures and group governance.
• Support SSO integrations across enterprise SaaS applications.
• Ensure identity data remains accurate and aligned with organizational structure.

Messaging & Communication Systems

• Administer Exchange Online, including mail flow configuration and policy management.
• Maintain email authentication standards (SPF, DKIM, DMARC).
• Oversee distribution lists, shared mailboxes, and retention configurations.

Endpoint & Device Management

• Manage endpoint provisioning and lifecycle.
• Administer Intune or equivalent device management platform.
• Standardize configurations across corporate devices.
• Support remote and hybrid workforce technology needs.

IT Service Delivery

• Lead IT support operations and escalation processes.
• Define and track SLAs and operational KPIs.
• Provide Tier 3 technical support when required.
• Identify opportunities for automation and process improvement.

Vendor & Asset Management

• Manage IT vendors and service providers.
• Oversee hardware and software asset lifecycle planning.
• Support IT budgeting and cost management.

What You Bring to the Role

• 7+ years of progressive IT experience.
• 3+ years in a senior technical or IT leadership role. -Strong experience managing hybrid environments (on-prem + Azure). Note: this role requires an onsite work arrangement.
• Hands-on administration experience with:
• Microsoft 365
• Entra ID
• Exchange Online
• Azure infrastructure
• Experience with virtualization platforms (VMware or Hyper-V).
• Strong troubleshooting and root cause analysis skills.
• Demonstrated ability to document and standardize IT processes.

Preferred Qualifications

• Microsoft certifications (e.g., MS-102, AZ-104, SC-300).
• Experience in a SaaS or high-growth technology organization.
• Experience with automation using PowerShell or Azure Automation.
• Familiarity working within regulated or audit-driven environments.

Competencies

• Operational discipline and attention to detail.
• Systems-thinking mindset.
• Ability to translate business needs into scalable IT solutions.
• Clear communication with technical and non-technical stakeholders.
• Structured, metrics-driven service management approach.

Pay Range

The expected base salary range for this position is to $110,000 to $130,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, experience and competencies, and unique qualifications.

Why You’ll Love Being Part of Our Team:

📈 Competitive Compensation and Equity

🏠 Flexible Work – Hybrid or Remote

🍏 Comprehensive health benefits and wellness programs

📚 Professional development opportunities

🌴 Flexible Time Off

💰 Company Matched Retirement Plans

🔕 Unplug and recharge - 4 company-wide digital detox days annually

Equal Opportunity at MindBridge

At the heart of our global success lies commitment to diversity and inclusion. We rigorously enforce an equal opportunity policy in all aspects of employment, championing merit and qualifications as our benchmarks. MindBridge is a proud equal opportunity employer, embracing applicants of all backgrounds without regard to race, nationality, religion, gender, disability, or any other factors.

At MindBridge, we are committed to providing an accessible candidate experience. If you require accommodations during the interview process or beyond, please inform us. We will work with you to provide necessary support and reasonable accommodations while maintaining confidentiality. Your comfort and participation are paramount to us.

Please be advised that we may use AI tools in the processing of your application.