Top Benefits
About the role
About Us
As Canada's largest automobile association, we are passionate about keeping our Members safe -
whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
- Manage Privacy Office inbox and phone line
- Review and respond to customer or policyholder inquiries
- Review and respond to privacy access requests
- Maintain log of privacy incidents
- Produce monthly, quarterly and year-end reports related to Privacy office activities
- Assess privacy incidents in collaboration with Director, Regulatory Compliance & Privacy to determine whether reportable or not based on legal standards, and complete mandatory breach reporting
- Conduct privacy impact assessments for new initiatives
- Annually review and maintain CCG, CAA Insurance and Orion privacy policies and related processes
- As backup for Manager, Regulatory Compliance, support day to day activities of the compliance management process, including use of Ethidex system.
Who you are
- Completed University Degree in a relevant field
- 2 years of relevant experience in a similar role
- CIPP/Canada designation would be preferred but not required
- Proficient with Microsoft Office, Word, and Excel
- Strong communication and presentation skills written and verbal
- Strong customer service orientation
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About CAA Club Group
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.
CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.
Top Benefits
About the role
About Us
As Canada's largest automobile association, we are passionate about keeping our Members safe -
whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
- Manage Privacy Office inbox and phone line
- Review and respond to customer or policyholder inquiries
- Review and respond to privacy access requests
- Maintain log of privacy incidents
- Produce monthly, quarterly and year-end reports related to Privacy office activities
- Assess privacy incidents in collaboration with Director, Regulatory Compliance & Privacy to determine whether reportable or not based on legal standards, and complete mandatory breach reporting
- Conduct privacy impact assessments for new initiatives
- Annually review and maintain CCG, CAA Insurance and Orion privacy policies and related processes
- As backup for Manager, Regulatory Compliance, support day to day activities of the compliance management process, including use of Ethidex system.
Who you are
- Completed University Degree in a relevant field
- 2 years of relevant experience in a similar role
- CIPP/Canada designation would be preferred but not required
- Proficient with Microsoft Office, Word, and Excel
- Strong communication and presentation skills written and verbal
- Strong customer service orientation
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About CAA Club Group
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.
CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.