50761 - Toronto - Rotation 12 months Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Description

• Provide consultation and support to internal or external clients and stakeholders regarding technology use, business process design and improvement, technology and process strategy, and technology product selection. Provide expert advice on the design, implementation of operations of complex information technology systems. Oversee enterprise business architecture implementation and ongoing refinement activities. Maintain up-to-date knowledge of existing and emerging technology through literature reviews, self-study and participation in workshops, user groups, seminars and detailed information exchanges with other utilities.
• Provide leadership and guidance to teams of professional and technical staff assigned to assist with the development, integration, implementation and operation of information systems, including highly complex systems with enterprise-wide impact. Plan work, coordinate staff activities, advise and provide guidance to staff on technical or business issues, monitor progress and take necessary corrective actions to ensure successful completion of assigned duties. Monitor performance of staff assigned to teams and advise managers of staff performance.
• Be responsible for the development and maintenance of policies, strategies, standards and elements of architectures for technologies, data and applications used by the company. Review project scope, solution blueprints, process and technical design documentation, test strategies etc. to ensure that the needs of the business are being met. Monitor adherence to business case. Provide expert guidance to others in the application of architectural principals and frameworks.
• Contribute to multi-party, inter-disciplinary studies. Provide expert knowledge in technology and business process areas or disciplines required by the study groups.
• Provide leadership and support for the development, deployment, implementation, operation and continuous improvement of business processes across the Company. Assess process requirements through consultation with staff at all levels from across the Company. Work with business to define the business solutions and structures needed to realize these opportunities and deploy effective business processes model leveraging the High Performance Utility Model. Ensure process alignment across non-SAP capabilities (scheduling, planning, time reporting, outage mgmt etc). Monitor the operation of these processes and recommend improvements that will enhance the overall utilization of the Cornerstone assets. Champion the implementation and use of the business process management toolset (ARIS)
• Provide liaison with vendors of software and hardware with respect to both the capabilities of their products and the resolution of problems. Coordinate the activities of vendors in multiple-vendor installations and attempt to influence suppliers towards development activities specifically useful to the Company. Assist in defining and reviewing requirements for the applications.
• Work with the business to analyzes the current business environment to detect critical deficiencies and recommend solutions for the improved uses of information technology.
• Serve as liaison to the business community, to ensure that its needs are fully understood by the project team.
• Ensure and augment the principles of technology strategies. Analyze technology industry and market trends and determine potential impact upon the business services and processes.
• Design and participate in the governance activities associated with ensuring compliance with the enterprise business architecture. Assess (via appropriate measurement) and communicate the achievement and impact of the enterprise business architecture.
• Develop relationships with professional organizations, user groups, and industry trade groups to stay current with business information and technology trends.
• Perform other duties as required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025. Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2025"

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.