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Square One Insurance Services Inc. logo

Product + Underwriting Manager (Property)

Remote
British Columbia
CA$86,000 - CA$114,000/annual
Senior Level
Full-Time

Top Benefits

4 weeks vacation, +1 week after 3 years
Flexible medical, dental, vision, extended health coverage
Long-term disability coverage

About the role

Description

Your Role

At Square One, we didn’t just join the insurance industry; we reinvented it. We are the leading online home and auto insurance provider in Canada. And we’re the only ones in Canada that let clients choose what they want to insure so they only pay for what they need. We are obsessed with the user experience—both online and offline—and we need a leader who shares that obsession.

As our Property Product and Underwriting Manager, you’ll work directly with our leadership team to steer a growing and successful home insurance portfolio. With the Product and Underwriting team, you will manage existing products and underwriting guidelines and develop new ones. You will play a critical role in delivering on our customer-focused digital experience while remaining innovative, stable, and profitable. Your success comes from balancing a "big picture" strategy with superior underwriting fluency, the meticulous organizational skills needed to balance competing priorities, and professional judgement required to communicate effectively.

At Square One, you’ll find a culture that values expertise over ego. We provide the roadmap, while you provide the drive. We never leave you in the dark, instead, you’ll have the coaching, tools, and professional support required to lead with confidence and accelerate your own trajectory of success.

Your Responsibilities

As a member of Square One’s management team, your primary responsibilities include:

  • Monitoring portfolio performance and market trends.

  • Developing suitable product, underwriting, and wording changes.

  • Providing product, underwriting, and wording support to the Sales and Claims team.

  • Managing internal resource materials, including user guides.

  • Maintaining product and underwriting roadmap.

  • Gathering related system requirements and coordinating system changes.

  • Reviewing marketing content, including articles and press releases, for product and underwriting accuracy.

  • Conducting interviews with media on product and underwriting matters.

  • Liaising with partner carriers on product changes.

Your Qualifications

As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:

  • Has advanced expertise in property and casualty insurance underwriting principles.
  • Possesses superior organizational, analytical, communication and research skills.
  • Possesses an exceptional ability to conduct secondary market and competitive research online.
  • Uses creativity and resourcefulness to identify opportunities and overcome challenges.
  • Has a solid understanding of standard insurance profitability and performance metrics.
  • Has a natural curiosity and is committed to learning and self-development.
  • Provides feedback that inspires growth rather than just correcting errors.
  • Is fluent in English (French is an asset).

Your Experience and Education

Your experience and education helps ensure your success at Square One. For this role, you have:

  • A degree in business, commerce, economics, or marketing or equivalent education plus work experience may be considered.

  • 5 years of property insurance underwriting experience, with at least 2 years in a leadership role.

  • 2 years of product management or underwriting development experience.

  • A high level of proficiency with Microsoft Office applications, and the ability to learn new technologies.

  • Familiarity with project management and product development principles.

  • A CAIB, CIP/ACIP, CRM or FCIP designation is preferred.

  • Fluency in English; French is a desirable asset.

Compensation + Benefits

You appreciate the fact that Square One personalizes your compensation and benefits in the same way it personalizes policies for its customers. Your very competitive compensation and benefits plan include:

  • Annual salary range: $86,000 - $114,000.

  • 4-weeks of vacation to start and an additional week after only 3 years.

  • Flexible medical, dental, vision and extended health care coverage.

  • Long-term disability coverage.

  • In-house and external training paid by Square One.

  • Full remote work option.

  • A company profit share plan.

About Square One Insurance Services

Square One Insurance Services is a Canadian-owned and operated insurance agency (or brokerage) that serves British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec.

Square One is authorized to issue, bill, and service policies on behalf of its underwriters, including The Mutual Fire Insurance Company of British Columbia. For car insurance, we represent Zurich Insurance Company Ltd. Continue reading to learn more about Square One.

Square One Insurance Services is an innovative insurance agency that is revolutionizing the way people think about insurance. With a focus on treating people the right way, taking ownership and solving problems, and being creative and taking calculated risks, Square One stands out from other companies in the industry.

At Square One, they understand that a company is nothing without its team, which is why they have assembled a group of experienced professionals who have worked in the insurance industry for years. They believe in the power of strong partnerships, and Square One has long-term relationships with its underwriting and claims suppliers.

Square One offers exciting career opportunities for individuals looking to work in the insurance industry. If you are seeking a tight-knit team where your expertise is respected and valued, Square One could be the perfect fit for you.

Founded in 2011 by a team of industry veterans, Square One recognized the need for a new approach to home insurance. They developed a modern and streamlined home insurance system, eliminating unnecessary complexities and allowing customers to personalize their policies easily. By selling and servicing policies online and over the phone from their head office in Vancouver, Square One keeps costs low, passing on the savings to their customers.

Square One is committed to providing exceptional service to their clients. Sales and service support are provided from their Vancouver office, and local claims adjusters and vendors are utilized to ensure prompt and efficient service. With a focus on transparency and customer satisfaction. Square One is the home insurance provider that truly puts the needs of the consumer first.

Why work for Square One?
Probably the shortest and simplest answer for why you should work at Square One is that you want to be part of a tight-knit team where each person's expertise is respected and valued. You're done working at places that tell you what to do, how to do it, and that don't compensate you fairly. To learn more about why you should work for Square One, visit: www.squareone.ca/careers

Accessibility
Square One welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Learn more about our commitment to accessibility: https://www.squareone.ca/accessibility

How to Apply

Please prepare your updated résumé clearly stating how you meet the qualifications. Click the button below to start your application. You have our commitment that we will respond to all applicants and inquiries.

About Square One Insurance Services Inc.

Insurance
51-200

Square One opened on January 5, 2011. It was started by a team of experienced professionals who, after years of working in the insurance industry, recognized that traditional home insurance wasn’t meeting the needs of most consumers.

Most industries — from electronics, telecommunications, to banking — have evolved in the last 20 years. The insurance industry, on the other hand, hasn’t changed since the 1970s. Without the burden of antiquated processes and systems, Square One eliminated all unnecessary complexities built into traditional policies. We’ve made it both convenient and easy for people to personalize their policies, keeping our prices low in the process.

Since launching, Square One has grown and grown — people love the concept of simple, customizable, online home insurance. After expanding our home insurance service to Quebec in 2021, we wanted to bring the same successful approach to car insurance (having often heard from customers that they wished we did). In 2023, we began offering online car insurance in Ontario. And in 2024, we plan to expand our car insurance offering into Alberta and Quebec.

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