About the role
Job Title
Configuration Mobility Specialist
Vacancy No
VN8541
Company Name
Valet Wireless
Work Location
Richmond Hill, ON
Base Pay Range
To be discussed during the recruitment process
Job Details
About Valet Wireless Valet Wireless is a 5-year-old entrant into the wireless market. Recognizing the opportunity to create an incredible wireless experience for businesses, our mission is to make wireless hands-off and worry-free. Valet Wireless provides wireless lifecycle services. We take the burden of wireless away from clients so they can focus on what makes a difference in their business. Cell phones are a company’s most important tool for its staff. We provide wireless lifecycle services that reduce administration and costs. We deliver an Amazon-like end-user experience, making it a pleasure to receive a new phone. Our repair capability extends the life of cell phones to maximize our partners’ return on investment. Valet executes wireless contract transitions, taking the burden off our clients to change carriers. Delivering a Telecom Expense Management solution with real-time usage and roaming monitoring, and monthly expense management – we eliminate bill surprises. To ensure that wireless technology doesn’t stop, Valet Wireless provides next-day device exchange & repair across Canada. Valet Wireless is an organization that reassures and supports ongoing training and development opportunities. We comprise a talented, diversified workforce that performs collectively in an ambitious and flexible environment. Our staff members have access to the latest technologies in performing their daily activities. We aspire to be Canada’s most significant B2B dealer, supporting 100,000 lines. We are creating a new cellular experience for customers and disrupting the industry. Position Overview We seek an exceptional technical service professional to help us grow our business. You deliver customer experiences that help us achieve our revenue goals. Join a team that invests in your future through training, coaching, and career path development. Your voice matters, and we want to hear it. Our team works together to test new ideas before we go all in. If you get things done and are entrepreneurial, curious, and persistent, make a difference with us. Be a part of a high-growth company that is disrupting the cellular space! This is NOT your role if you like top-down direction, routine and consistency. Key Responsibilities
- Configure new and refurbished smartphones for customers
- Install, test, troubleshoot and diagnose software and hardware related issues
- Meet daily production deadlines as assigned by the Configuration Scheduler
- Communicate with technical support staff to resolve technical issues
- Propose solutions and ideas that simplify partners' cellular environment
- Utilize social media presence to establish leadership in simplifying cellular service delivery and optimize spend
- Collaborate with team to deliver service that 'wow' customers
- Follow ISO procedures outlined in Valet's Quality Management System
Skills & Qualifications
- Post-secondary education in Electronics or a related IT program
- Minimum 1 year Wireless industry experience, which includes but is not limited to refurbishing, setup and imaging experience
- A desire to learn and grow your career
- Fast learner; Proactive self-starter
- Exceptional email communication skills
- Knowledge of cell phones and carrier plans
- Ability to follow instructions with minimal guidance; able to work independently with minimal supervision.
- High attention to detail; proven track record of delivering quality work based on precision workmanship.
- Flexibility to adapt to changing priorities and deadlines.
- Able to lift independently a minimum of 30 lbs.
- Knowledge of carrier activation procedures, specifically Rogers, would be an asset
What Valet Wireless Offers You:
- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Work/life flexibility
Equity Statement At Valet, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver
About the role
Job Title
Configuration Mobility Specialist
Vacancy No
VN8541
Company Name
Valet Wireless
Work Location
Richmond Hill, ON
Base Pay Range
To be discussed during the recruitment process
Job Details
About Valet Wireless Valet Wireless is a 5-year-old entrant into the wireless market. Recognizing the opportunity to create an incredible wireless experience for businesses, our mission is to make wireless hands-off and worry-free. Valet Wireless provides wireless lifecycle services. We take the burden of wireless away from clients so they can focus on what makes a difference in their business. Cell phones are a company’s most important tool for its staff. We provide wireless lifecycle services that reduce administration and costs. We deliver an Amazon-like end-user experience, making it a pleasure to receive a new phone. Our repair capability extends the life of cell phones to maximize our partners’ return on investment. Valet executes wireless contract transitions, taking the burden off our clients to change carriers. Delivering a Telecom Expense Management solution with real-time usage and roaming monitoring, and monthly expense management – we eliminate bill surprises. To ensure that wireless technology doesn’t stop, Valet Wireless provides next-day device exchange & repair across Canada. Valet Wireless is an organization that reassures and supports ongoing training and development opportunities. We comprise a talented, diversified workforce that performs collectively in an ambitious and flexible environment. Our staff members have access to the latest technologies in performing their daily activities. We aspire to be Canada’s most significant B2B dealer, supporting 100,000 lines. We are creating a new cellular experience for customers and disrupting the industry. Position Overview We seek an exceptional technical service professional to help us grow our business. You deliver customer experiences that help us achieve our revenue goals. Join a team that invests in your future through training, coaching, and career path development. Your voice matters, and we want to hear it. Our team works together to test new ideas before we go all in. If you get things done and are entrepreneurial, curious, and persistent, make a difference with us. Be a part of a high-growth company that is disrupting the cellular space! This is NOT your role if you like top-down direction, routine and consistency. Key Responsibilities
- Configure new and refurbished smartphones for customers
- Install, test, troubleshoot and diagnose software and hardware related issues
- Meet daily production deadlines as assigned by the Configuration Scheduler
- Communicate with technical support staff to resolve technical issues
- Propose solutions and ideas that simplify partners' cellular environment
- Utilize social media presence to establish leadership in simplifying cellular service delivery and optimize spend
- Collaborate with team to deliver service that 'wow' customers
- Follow ISO procedures outlined in Valet's Quality Management System
Skills & Qualifications
- Post-secondary education in Electronics or a related IT program
- Minimum 1 year Wireless industry experience, which includes but is not limited to refurbishing, setup and imaging experience
- A desire to learn and grow your career
- Fast learner; Proactive self-starter
- Exceptional email communication skills
- Knowledge of cell phones and carrier plans
- Ability to follow instructions with minimal guidance; able to work independently with minimal supervision.
- High attention to detail; proven track record of delivering quality work based on precision workmanship.
- Flexibility to adapt to changing priorities and deadlines.
- Able to lift independently a minimum of 30 lbs.
- Knowledge of carrier activation procedures, specifically Rogers, would be an asset
What Valet Wireless Offers You:
- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Work/life flexibility
Equity Statement At Valet, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver