Education: Bachelor's degree. Tasks: Coordinate IT projects, including the design and deployment of new IT systems and services. Direct and control daily operations . Evaluate daily operations . Plan and control budget and expenditures. Plan and organize daily operations. Recruit staff. Review operational reports to assess compliance with software and hardware requirements . Supervise staff. Train staff. Establish and implement policies and procedures for information systems. Meet with clients to discuss system requirements, specifications, costs and timelines. Manage incidents. Consult with clients after sale to provide ongoing support. Supervision: 5-10 people. Computer and technology knowledge: Internet of things (IoT). Desktop applications. Enterprise Applications Integration (EAI). Networking hardware. Networking security. Networking software. Wireless networks. Information Technology Infrastructure Library (ITIL). Linux. Desktop publishing software. Area of work experience: Design. Project implementation. Information technology (IT) service delivery. Management. Quality assurance or control. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large caseload. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Reliability. Team player. Proactive. Experience: 5 years or more.