Division Manager: Service & Projects
About the role
Service | Tenant Improvements | Projects up to $1M+ | Division Leadership & Growth
About Leading Edge Electric Since 2008, Leading Edge Electric has delivered service, design-assist, and commercial construction projects for clients who value speed, clarity, and reliability. Our work ranges from responsive service calls to fast-paced tenant improvements and projects exceeding $1M in electrical contract value.
We focus on being an agile partner—saving clients time, reducing friction, and creating peace of mind. We are building a high-performance Service & Projects Division and are seeking a leader who wants to grow and build something meaningful.
The Opportunity
This is a business unit leadership role which carries responsibility for organically growing the division through relationship-building, people development, and exceptional customer service delivery.
Reporting directly to the President, you will oversee a portfolio that includes ongoing service work, small projects, and commercial TI projects up to and exceeding $1M.
- Division P&L ownership and financial performance
- Organic revenue growth through strategic client relationships
- Preconstruction leadership and scope strategy
- Operational execution standards
- Team leadership, development, and succession planning
Growth Mandate
- Strengthen existing client relationships to increase repeat work
- Position Leading Edge as the preferred electrical partner
- Identify new service and project opportunities within existing accounts
- Develop internal talent to increase capacity and capability
- Build scalable systems that support sustainable growth
What Success Looks Like
- Consistent year-over-year division revenue growth
- Strong gross margins across service and projects
- High client retention and referral rates
- Developed PMs and Coordinators operating independently
- Clear career paths and measurable development plans
- President removed from day-to-day operational involvement
Core Responsibilities
- Division Leadership & P&L Ownership
- Accountable for revenue, gross margin, and cost control
- Set annual targets and operating plans
- Implement performance dashboards and KPIs
- Drive financial accountability across the team
- People Development & Leadership
- Recruit, mentor, and develop Project Managers, Estimators, and Coordinators
- Establish structured onboarding and training programs
- Conduct performance reviews and coaching sessions
- Build a culture of accountability and ownership
- Develop future leaders within the division
- Client Relationship & Business Development
- Build long-term relationships with property managers, developers, and construction managers, vendors and partners
- Understand client approval thresholds and procurement processes
- Lead key client meetings and strategic account reviews
- Ensure exceptional customer service across all touchpoints
- Preconstruction & Project Delivery
- Manage the full-cycle delivery from lead to close-out
- Manage pipeline to ensure predictable labour forecasts
- Review and approve estimates, contracts and pricing
- Manage risk identification and scope clarification
- Ensure disciplined scheduling and cost tracking
- Implement change order and documentation controls
- Oversee consistent project closeout standards
- Systems & Continuous Improvement
- Standardize estimating workflows
- Improve reporting dashboards and forecasting tools
- Reduce friction between field and office operations
- Create repeatable processes that support scaling the division
Required Experience
- 15+ years in commercial projects and tenant improvements
- 5+ years of electrical project management and estimating
- Experience overseeing service operations or recurring work programs
- Strong project management and preconstruction background
- Demonstrated experience leading and developing teams
- Experience with financial performance or P&L accountability
- Understanding of construction contracts and risk management
Ideal Candidate Profile
- Entrepreneurial mindset with a builder mentality
- Operationally disciplined and financially literate
- Strong coach and mentor
- Client-centric and relationship-driven
- Calm under pressure and decisive
- Motivated by building and growing a business unit
Candidate Seeks
- Seeks recognition for accomplishing objectives, and contributing to change initiatives.
- Seeks a work environment with an energetic pace, where there is a sense of urgency to accomplish required tasks and pressure to meet deadlines.
- Seeks recognition for: multi-tasking; being proactive; meeting deadlines when under pressure; and managing unexpected events throughout the day.
- Seeks a role in which they have opportunity to establish work guidelines for others, while also being accountable for achieving personal results; also seeks a work environment where there is a need to deal with a degree of internal/external hurdles
Compensation
- Total Rewards: $130,000 – $180,000+ CAD
Application Instructions If this role sounds like what you are looking for, please apply with your resume and let us know why you think you’d be a great fit for our team!
Visit our website to learn more about us: https://www.leadingedgeelectric.ca/
About Leading Edge Electric Inc.
Since 2008, Leading Edge Electric has been serving Greater Vancouver with full-service electrical contracting for design, installation, service, and data/telecom projects. But what sets us apart isn’t just what we do, it’s how we do it.
We exist to make lives better: For our clients, our communities, and most importantly, our team. At Leading Edge, you’ll find an elite team where electricians can take on challenging projects, learn from each other, and build lasting careers. We believe we’re better together —sharing knowledge, lending a hand, and celebrating wins as one.
If you’re looking for a place to grow your career, and contribute to our community, we’d love to meet you.
Division Manager: Service & Projects
About the role
Service | Tenant Improvements | Projects up to $1M+ | Division Leadership & Growth
About Leading Edge Electric Since 2008, Leading Edge Electric has delivered service, design-assist, and commercial construction projects for clients who value speed, clarity, and reliability. Our work ranges from responsive service calls to fast-paced tenant improvements and projects exceeding $1M in electrical contract value.
We focus on being an agile partner—saving clients time, reducing friction, and creating peace of mind. We are building a high-performance Service & Projects Division and are seeking a leader who wants to grow and build something meaningful.
The Opportunity
This is a business unit leadership role which carries responsibility for organically growing the division through relationship-building, people development, and exceptional customer service delivery.
Reporting directly to the President, you will oversee a portfolio that includes ongoing service work, small projects, and commercial TI projects up to and exceeding $1M.
- Division P&L ownership and financial performance
- Organic revenue growth through strategic client relationships
- Preconstruction leadership and scope strategy
- Operational execution standards
- Team leadership, development, and succession planning
Growth Mandate
- Strengthen existing client relationships to increase repeat work
- Position Leading Edge as the preferred electrical partner
- Identify new service and project opportunities within existing accounts
- Develop internal talent to increase capacity and capability
- Build scalable systems that support sustainable growth
What Success Looks Like
- Consistent year-over-year division revenue growth
- Strong gross margins across service and projects
- High client retention and referral rates
- Developed PMs and Coordinators operating independently
- Clear career paths and measurable development plans
- President removed from day-to-day operational involvement
Core Responsibilities
- Division Leadership & P&L Ownership
- Accountable for revenue, gross margin, and cost control
- Set annual targets and operating plans
- Implement performance dashboards and KPIs
- Drive financial accountability across the team
- People Development & Leadership
- Recruit, mentor, and develop Project Managers, Estimators, and Coordinators
- Establish structured onboarding and training programs
- Conduct performance reviews and coaching sessions
- Build a culture of accountability and ownership
- Develop future leaders within the division
- Client Relationship & Business Development
- Build long-term relationships with property managers, developers, and construction managers, vendors and partners
- Understand client approval thresholds and procurement processes
- Lead key client meetings and strategic account reviews
- Ensure exceptional customer service across all touchpoints
- Preconstruction & Project Delivery
- Manage the full-cycle delivery from lead to close-out
- Manage pipeline to ensure predictable labour forecasts
- Review and approve estimates, contracts and pricing
- Manage risk identification and scope clarification
- Ensure disciplined scheduling and cost tracking
- Implement change order and documentation controls
- Oversee consistent project closeout standards
- Systems & Continuous Improvement
- Standardize estimating workflows
- Improve reporting dashboards and forecasting tools
- Reduce friction between field and office operations
- Create repeatable processes that support scaling the division
Required Experience
- 15+ years in commercial projects and tenant improvements
- 5+ years of electrical project management and estimating
- Experience overseeing service operations or recurring work programs
- Strong project management and preconstruction background
- Demonstrated experience leading and developing teams
- Experience with financial performance or P&L accountability
- Understanding of construction contracts and risk management
Ideal Candidate Profile
- Entrepreneurial mindset with a builder mentality
- Operationally disciplined and financially literate
- Strong coach and mentor
- Client-centric and relationship-driven
- Calm under pressure and decisive
- Motivated by building and growing a business unit
Candidate Seeks
- Seeks recognition for accomplishing objectives, and contributing to change initiatives.
- Seeks a work environment with an energetic pace, where there is a sense of urgency to accomplish required tasks and pressure to meet deadlines.
- Seeks recognition for: multi-tasking; being proactive; meeting deadlines when under pressure; and managing unexpected events throughout the day.
- Seeks a role in which they have opportunity to establish work guidelines for others, while also being accountable for achieving personal results; also seeks a work environment where there is a need to deal with a degree of internal/external hurdles
Compensation
- Total Rewards: $130,000 – $180,000+ CAD
Application Instructions If this role sounds like what you are looking for, please apply with your resume and let us know why you think you’d be a great fit for our team!
Visit our website to learn more about us: https://www.leadingedgeelectric.ca/
About Leading Edge Electric Inc.
Since 2008, Leading Edge Electric has been serving Greater Vancouver with full-service electrical contracting for design, installation, service, and data/telecom projects. But what sets us apart isn’t just what we do, it’s how we do it.
We exist to make lives better: For our clients, our communities, and most importantly, our team. At Leading Edge, you’ll find an elite team where electricians can take on challenging projects, learn from each other, and build lasting careers. We believe we’re better together —sharing knowledge, lending a hand, and celebrating wins as one.
If you’re looking for a place to grow your career, and contribute to our community, we’d love to meet you.