Job Description:

Reporting to the Barrie and Area Ontario Health Team (BAOHT) Manager, Communications and Engagement, this position leads communication and outreach efforts across digital platforms and in-person events, with a focus on improving navigation for unattached patients and building meaningful connections with equity-deserving communities. The Coordinator also supports partner communications, administrative coordination and collaborative initiatives across the BAOHT network. This role requires a highly organized, community-oriented individual who is passionate about improving access to care and thrives in a fast-paced, collaborative environment.

Education:

• University Degree or College Diploma in Corporate Communications, Public Relations, Community Relations or related field

Experience:

• Two years of experience in corporate communications and media relations

Competencies:

• Ability to thrive in an environment of rapid change, ambiguity, complexity and continuously changing priorities
• Ability to multitask and work under minimal supervision
• Experience collaborating with internal and external stakeholders at multiple levels (health service organizations, patients and families, community members, elected representatives, etc.).
• Ability to deal positively with a broad spectrum of internal and external stakeholders, fostering cooperative and collaborative working relationships
• Strong understanding of social media best practices and trends with a proficiency in social media strategies and platform management

Responsibilities:

Community Engagement

• Manage the BAOHT’s presence on social media platforms, including content planning, creation and engagement
• Maintain and update the BAOHT website with timely, relevant and accessible information
• Manage the BAOHT general inbox and website inquiries
• Represent the BAOHT at community events such as farmers markets and wellness fairs
• Develop materials to promote awareness of local health services and initiatives
• Collect and report on community feedback to inform future engagement efforts

Navigation and Primary Care Access

• Collaborate with health and community partners to promote access to care during periods of surge
• Promote provincial programs such as Health Care Connect, Health 811, and supports for unattached patients
• Develop and distribute resources for unattached patients to support navigation and access
• Build relationships with equity-deserving communities to support inclusive attachment planning
• Identify opportunities to strengthen communication pathways between patients and primary care

Partner Engagement

• Produce the monthly BAOHT Partner Bulletin, including content coordination and distribution
• Support the planning and execution of partner-led events and initiatives
• Assist in the development of tools and materials to foster collaboration across BAOHT partners
• Represent the BAOHT at partner events to increase awareness of the BAOHT

Administrative Coordination

• Provide backup support for the BAOHT Administrative Coordinator, including scheduling and meeting logistics
• Support new partner onboarding processes and information sharing
• Assist with the coordination and documentation needs of the Lived Experience Partner (LEP) Council
• Contribute to the coordination of health services during First Nation evacuations and emergencies