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Team/VIP Attendant

Vancouver, British Columbia, Canada
Entry Level
Part-Time

About the role

Position: Team VIP Attendant

Department: Hospitality

Reports to: Manager, Catering

Wage: $25.40/hour

At Canucks Sports & Entertainment, we are excited to be in the business of

creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! This is a part-time, hourly position.

POSITION SUMMARY

As part of our hourly Hospitality team, you will be providing premium level of

service during a busy event-time environment. You will consistently provide exceptional and knowledgeable service. This is a part-time, hourly position.

A typical shift includes

  • Providing food and beverage service to the players, executives, and family of the Vancouver Canucks, as well as other VIP guests of Rogers Arena, in a timely manner
  • Communicating with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with the food and service
  • Consistently providing exceptional and knowledgeable service that will impress and thrill special guests and provide an iconic experience at every touch point
  • Showing continuous pride in work area and the facility as a whole by maintaining a premium level of cleanliness
  • Other duties as required

 

REQUIRED EXPERIENCE AND QUALIFICATIONS

  • Must be at least 19 years of age
  • Completion of Serving it Right Certificate
  • Must be able to work weeknights, weekends, and holidays with various start times
  • Must be able to safely lift up to 35 lbs.
  • Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
  • Serving and beverage experience in a premium establishment
  • Have an incredible ability to thrive in a fast-paced and high-volume environment
  • Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
  • A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
  • Non-Canadian residents must hold a valid work permit expiring no earlier than January 2026
  • Onsite role at Rogers Arena in downtown Vancouver
  • Experience with VIP guests is an asset

 

Vancouver is one of the most diverse cities in the world and Canucks Sports &

Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.  Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

About Canucks Sports & Entertainment (CSE)

Spectator Sports

Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.

If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company.

Please see www.canucks.com/jobs for all current opportunities.


The Vancouver Canucks are a National Hockey League team based in Vancouver, British Columbia (www.canucks.com).

The Canucks play their home games at Rogers Arena which has a capacity of 18,910. Francesco Aquilini is the Chairman & Governor, Patrik Allvin is the General Manager, and Rick Tocchet is the Head Coach.

The Canucks joined the league in 1970 as an expansion team. The club has retired six players'​ jerseys in their team history—Stan Smyl, Trevor Linden, Markus Naslund, Pavel Bure, and Henrik and Daniel Sedin, the majority of whom served as team captains and held the all-time team point-scoring lead at one point in their careers.

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