Tunnel Engineer
About the role
About GroundedAI
GroundedAI is a Vancouver-based technology company building modern software for underground construction, tunnelling, and mining. We work directly with contractors, consultants, and owners to bring real-time, field-first data into daily operations improving visibility, decision-making, and project outcomes underground.
Our platform combines intuitive field workflows with advanced analytics to help teams better capture, understand, and act on geotechnical and geological information.
As a growing startup, we value curiosity, ownership, and clear communication. Our team works closely with customers across North America, and every role has a direct impact on both the product and the business. If youre excited about tunnelling, technology, and shaping how work gets done underground, youll feel at home here.
About the Role
Were looking for a Tunnel Engineer who is excited to work at the intersection of engineering, customers, and product. This role is ideal for someone with early-career tunnel engineering experience who is highly personable, organized, curious, and eager to learn fast in a startup technology environment.
Youll work directly with tunnelling teams in the field, help customers make the most of our technology, bring real-world tunnel insights back into the product, and represent the company at industry events. Youll also have the opportunity to gain exposure to mining projects, expanding your technical breadth beyond tunnelling and construction.
This is a hands-on, outward-facing role with significant room to grow.
The position is a hybrid role, with an office in Mount Pleasant, flexibility to work remote, and approximately 25% travel.
What You'll Do
- Customer Success & Field Engagement
Set up, onboard, and train new customers virtually and occasionally on-site
Travel to tunnelling sites across North America to support customers and strengthen relationships
- Support case study development and capture best practices from the field
Help shape and continuously improve training and onboarding materials
Gather structured customer feedback to inform product improvements and roadmap decisions
- Product & Internal Collaboration
Translate customer needs into clear, actionable product requests
Act as the in-house tunnelling perspective, supporting cross-functional teams
Explore new technical applications with existing industry-standard software applications
- Business Development & Industry Engagement
Attend, support, and occasionally present at tunnelling, geotechnical, and infrastructure conferences
Answer technical questions related to tunnelling workflows and applications of our solution
Support sales and partnerships with credible, real-world tunnel engineering expertise
What Makes This Role Unique
Direct influence on product direction in a fast-moving startup
Exposure to a variety of tunnelling projects across North America
Opportunity to travel to tunnelling projects and conferences
Opportunity to expand skillset into the latest software and technologies used in the tunnelling sector
High autonomy and the chance to shape your own path as the company grows
Ideal Background
2+ years of experience working on tunnelling projects (field or site-based experience preferred)
Background in geotechnical engineering, geology, civil engineering, or a related discipline, university and college degrees accepted
Comfortable working on-site and interacting directly with contractors, consultants, and owners
Experience with geological or geotechnical mapping underground
Experience using CAD software; familiarity with AutoCAD and/or Leapfrog is a strong asset, but not required.
Excellent communication - clear, confident, and personable with both technical and non-technical audiences
Highly organized individual who excels at working within cross-functional teams
- Curious, adaptable, and excited to learn on the job
About GroundedAI
👋 Introducing GroundedAI
Same team. Bigger mission. Smarter tools.
We’ve evolved from a hardware data capture provider into a full-stack decision intelligence platform for the underground.
GroundedAI empowers mining and tunnelling professionals to convert raw ground data into auditable 3D insights. Our platform connects field data to boardroom decisions with a streamlined ecosystem of hardware, mobile capture, and cloud-based reporting.
Why the change? We no longer struggle from collecting data underground, we now how too much data than we know what to do with! We now need to draw more insights from the data captured.
Million-dollar decisions and change orders still rely on screenshots, PDFs, and sketches. GroundedAI replaces uncertainty with clarity, delivering structured data that supports claims, de-risks projects, and reduces costly surprises.
We’re building the infrastructure behind the energy transition by making the underground visible, auditable, actionable, greener and safer.
What’s New:
iPad-based Mapping Solution, precise data capture should be accessible for everyone working underground
Web-based Reporting & Data Management platform, organize, view, and manage all site data in one place
Identification of key geological and geotechnical features using AI-powered algorithms
Be Part of the GroundedAI Journey
Join our Early Access Program and help shape the future of how mining and tunnelling teams capture, map, and report underground data.
✅ Get first access to new features ✅ Influence our roadmap with your feedback ✅ Collaborate with a community of forward-thinking engineers, geos, and PMs
Help us shape the future of cities and the energy transition
#MakeTheUndergroundVisible
Tunnel Engineer
About the role
About GroundedAI
GroundedAI is a Vancouver-based technology company building modern software for underground construction, tunnelling, and mining. We work directly with contractors, consultants, and owners to bring real-time, field-first data into daily operations improving visibility, decision-making, and project outcomes underground.
Our platform combines intuitive field workflows with advanced analytics to help teams better capture, understand, and act on geotechnical and geological information.
As a growing startup, we value curiosity, ownership, and clear communication. Our team works closely with customers across North America, and every role has a direct impact on both the product and the business. If youre excited about tunnelling, technology, and shaping how work gets done underground, youll feel at home here.
About the Role
Were looking for a Tunnel Engineer who is excited to work at the intersection of engineering, customers, and product. This role is ideal for someone with early-career tunnel engineering experience who is highly personable, organized, curious, and eager to learn fast in a startup technology environment.
Youll work directly with tunnelling teams in the field, help customers make the most of our technology, bring real-world tunnel insights back into the product, and represent the company at industry events. Youll also have the opportunity to gain exposure to mining projects, expanding your technical breadth beyond tunnelling and construction.
This is a hands-on, outward-facing role with significant room to grow.
The position is a hybrid role, with an office in Mount Pleasant, flexibility to work remote, and approximately 25% travel.
What You'll Do
- Customer Success & Field Engagement
Set up, onboard, and train new customers virtually and occasionally on-site
Travel to tunnelling sites across North America to support customers and strengthen relationships
- Support case study development and capture best practices from the field
Help shape and continuously improve training and onboarding materials
Gather structured customer feedback to inform product improvements and roadmap decisions
- Product & Internal Collaboration
Translate customer needs into clear, actionable product requests
Act as the in-house tunnelling perspective, supporting cross-functional teams
Explore new technical applications with existing industry-standard software applications
- Business Development & Industry Engagement
Attend, support, and occasionally present at tunnelling, geotechnical, and infrastructure conferences
Answer technical questions related to tunnelling workflows and applications of our solution
Support sales and partnerships with credible, real-world tunnel engineering expertise
What Makes This Role Unique
Direct influence on product direction in a fast-moving startup
Exposure to a variety of tunnelling projects across North America
Opportunity to travel to tunnelling projects and conferences
Opportunity to expand skillset into the latest software and technologies used in the tunnelling sector
High autonomy and the chance to shape your own path as the company grows
Ideal Background
2+ years of experience working on tunnelling projects (field or site-based experience preferred)
Background in geotechnical engineering, geology, civil engineering, or a related discipline, university and college degrees accepted
Comfortable working on-site and interacting directly with contractors, consultants, and owners
Experience with geological or geotechnical mapping underground
Experience using CAD software; familiarity with AutoCAD and/or Leapfrog is a strong asset, but not required.
Excellent communication - clear, confident, and personable with both technical and non-technical audiences
Highly organized individual who excels at working within cross-functional teams
- Curious, adaptable, and excited to learn on the job
About GroundedAI
👋 Introducing GroundedAI
Same team. Bigger mission. Smarter tools.
We’ve evolved from a hardware data capture provider into a full-stack decision intelligence platform for the underground.
GroundedAI empowers mining and tunnelling professionals to convert raw ground data into auditable 3D insights. Our platform connects field data to boardroom decisions with a streamlined ecosystem of hardware, mobile capture, and cloud-based reporting.
Why the change? We no longer struggle from collecting data underground, we now how too much data than we know what to do with! We now need to draw more insights from the data captured.
Million-dollar decisions and change orders still rely on screenshots, PDFs, and sketches. GroundedAI replaces uncertainty with clarity, delivering structured data that supports claims, de-risks projects, and reduces costly surprises.
We’re building the infrastructure behind the energy transition by making the underground visible, auditable, actionable, greener and safer.
What’s New:
iPad-based Mapping Solution, precise data capture should be accessible for everyone working underground
Web-based Reporting & Data Management platform, organize, view, and manage all site data in one place
Identification of key geological and geotechnical features using AI-powered algorithms
Be Part of the GroundedAI Journey
Join our Early Access Program and help shape the future of how mining and tunnelling teams capture, map, and report underground data.
✅ Get first access to new features ✅ Influence our roadmap with your feedback ✅ Collaborate with a community of forward-thinking engineers, geos, and PMs
Help us shape the future of cities and the energy transition
#MakeTheUndergroundVisible