Business Analyst
Top Benefits
About the role
Job Posting Title
Business Analyst
Job Category
System Analysis
Language Requirements
Bilingual / BilingueIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2025-10-15
Job Grade
PIPSC-3
Pay Range
$111,451 - $140,007
Job Summary
The Business Analyst plays a key role in the planning, organizing, business process analysis, requirements, development, acquisition, configuration, enhancements, implementation, and lifecycle of complex computer systems. This role provides functional support for specific systems and of the underlying business environment, processes, and workflows.
The Business Analyst advises and assists clients in support of system enhancements and technology roadmaps for applications, infrastructure, and services while contributing to the development of lifecycle strategies and roadmap solutions.
Preference will be given to candidates with experience working with Content Management Systems or with experience using technologies that leverage DITA (Darwin Information Typing Architecture).
Job Description
What NAV CANADA offers you:
- Challenging, team-oriented work environment
- Competitive compensation and benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce
Job Description
Key Accountabilities:
- Assists in the development of initiatives (projects and lifecycle), and in the formulation of innovative forward-thinking strategies, plans, and system roadmaps to advance business needs and reduce costs.
- Participates in the execution of business case, business proposal development and feasibility studies. Contributes to the development of specifications and evaluation criteria for inclusion in requests for proposal and other contracting documents, providing input to acquire solutions, professional and consulting services, participating in the evaluation of vendor proposals/bids.
- Participates in assessing the business, technical and economic viability, and practicality of the solutions in meeting client requirements.
- Participates in planning, providing clear estimations and timelines for when activities and commitment dates will be met.
- Keeps abreast of emerging computing trends, evolving business processes, external vendor solutions and technology platforms specific to areas of specialization.
- Participates in the development of business process definition, including eliciting current state processes, analysis of the current business environment and facilitating the definition of future state processes and recommendations that are valid, traceable, and justifiable.
- Participates in the development of detailed requirements, functional specifications, and application configurations.
- Undertake/or liaise with change and project teams engaged in the design/development of application, infrastructure and technology solutions, software installations.
- Participates in delivering system testing and documenting requirements; configuring, automating, documenting, and performing test cases and test scripts to identify and correct issues or to verify desired functionality.
- Under Manager’s and/or Team Lead’s direction, may lead in moderately complex or multiple moderately complex project(s), including cross-functional projects as well as guiding and developing junior team members.
Job Requirements
Education:
Graduated from a recognized university or college with a degree or certification in a business discipline, computer sciences, or information systems, or an acceptable combination of education, related experience, and training.
Experience:
- 3 to 5 years of experience in the development of business requirements and translating those business needs into functional and technical requirements for simple and complex systems.
- Experience in configuring, supporting, testing, and implementing enhancements as well as support maintenance items in platform applications.
- A minimum of 3 years' experience developing and executing test cases and acceptance criteria and performing testing and defect management; including with requirement and test management tools (such as Azure DevOps)
- Experience working directly with vendors communicating issues, priorities and coordinating delivery of software fixes and enhancements.
- Experience with integrated project team delivery and coordinating deliverables and contributing to strategy and planning with management.
Knowledge:
- Knowledge of business analysis, business process modeling, use case development and requirement elicitation techniques
- Knowledge of the methodologies used in support of software development, requirements, and various levels of testing
- Knowledge of modern software development life cycle and software configuration management processes, practices, and techniques, including Agile, Scrum, Cloud Solutions, and DevOps.
- Knowledge of cybersecurity and privacy considerations in systems
- Knowledge of project management processes and procedures
Abilities:
- Ability to identify, analyze, and define business processes and requirements within time, budget, and resource constraints.
- Ability to test, detect, and analyze system deficiencies and recommend remediation or process improvements.
- Ability to engage in professional discussions with internal stakeholders, management, and external consultants to ensure critical issues are addressed.
- Ability to write clear, concise, and cohesive documentation for colleagues, management, stakeholders, and customers.
- Ability to communicate complex information clearly in conversations and presentations to both technical and non-technical audiences.
Personal Suitability:
- Effective Interpersonal Skills: tact, diplomacy, and leadership; collaborate to gain the cooperation and support of people within the organization and externally.
- Quality focused and team-oriented; customer service oriented.
- Adaptable to changing priorities and resilient.
- High degree of initiative, responsibility, judgement, reliability.
- Maturity and timeliness in delivering lifecycle and project outcomes.
- Strong analytical thinking
Working conditions:
- Work location is at the NAV CANADA Head office (151 slater street, Ottawa).
- This position is a hybrid position with a minimum 3 days per week on site.
NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
About NAV CANADA
NAV CANADA is the private sector, non-share capital corporation that owns and operates Canada's civil air navigation service (ANS).
NAV CANADA co-ordinates the safe and efficient movement of aircraft in Canadian domestic airspace and international airspace assigned to Canadian control. Through its coast to coast to coast operations, NAV CANADA provides air traffic control, flight information, weather briefings, aeronautical information, airport advisory services, and electronic aids to navigation.
Business Analyst
Top Benefits
About the role
Job Posting Title
Business Analyst
Job Category
System Analysis
Language Requirements
Bilingual / BilingueIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2025-10-15
Job Grade
PIPSC-3
Pay Range
$111,451 - $140,007
Job Summary
The Business Analyst plays a key role in the planning, organizing, business process analysis, requirements, development, acquisition, configuration, enhancements, implementation, and lifecycle of complex computer systems. This role provides functional support for specific systems and of the underlying business environment, processes, and workflows.
The Business Analyst advises and assists clients in support of system enhancements and technology roadmaps for applications, infrastructure, and services while contributing to the development of lifecycle strategies and roadmap solutions.
Preference will be given to candidates with experience working with Content Management Systems or with experience using technologies that leverage DITA (Darwin Information Typing Architecture).
Job Description
What NAV CANADA offers you:
- Challenging, team-oriented work environment
- Competitive compensation and benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce
Job Description
Key Accountabilities:
- Assists in the development of initiatives (projects and lifecycle), and in the formulation of innovative forward-thinking strategies, plans, and system roadmaps to advance business needs and reduce costs.
- Participates in the execution of business case, business proposal development and feasibility studies. Contributes to the development of specifications and evaluation criteria for inclusion in requests for proposal and other contracting documents, providing input to acquire solutions, professional and consulting services, participating in the evaluation of vendor proposals/bids.
- Participates in assessing the business, technical and economic viability, and practicality of the solutions in meeting client requirements.
- Participates in planning, providing clear estimations and timelines for when activities and commitment dates will be met.
- Keeps abreast of emerging computing trends, evolving business processes, external vendor solutions and technology platforms specific to areas of specialization.
- Participates in the development of business process definition, including eliciting current state processes, analysis of the current business environment and facilitating the definition of future state processes and recommendations that are valid, traceable, and justifiable.
- Participates in the development of detailed requirements, functional specifications, and application configurations.
- Undertake/or liaise with change and project teams engaged in the design/development of application, infrastructure and technology solutions, software installations.
- Participates in delivering system testing and documenting requirements; configuring, automating, documenting, and performing test cases and test scripts to identify and correct issues or to verify desired functionality.
- Under Manager’s and/or Team Lead’s direction, may lead in moderately complex or multiple moderately complex project(s), including cross-functional projects as well as guiding and developing junior team members.
Job Requirements
Education:
Graduated from a recognized university or college with a degree or certification in a business discipline, computer sciences, or information systems, or an acceptable combination of education, related experience, and training.
Experience:
- 3 to 5 years of experience in the development of business requirements and translating those business needs into functional and technical requirements for simple and complex systems.
- Experience in configuring, supporting, testing, and implementing enhancements as well as support maintenance items in platform applications.
- A minimum of 3 years' experience developing and executing test cases and acceptance criteria and performing testing and defect management; including with requirement and test management tools (such as Azure DevOps)
- Experience working directly with vendors communicating issues, priorities and coordinating delivery of software fixes and enhancements.
- Experience with integrated project team delivery and coordinating deliverables and contributing to strategy and planning with management.
Knowledge:
- Knowledge of business analysis, business process modeling, use case development and requirement elicitation techniques
- Knowledge of the methodologies used in support of software development, requirements, and various levels of testing
- Knowledge of modern software development life cycle and software configuration management processes, practices, and techniques, including Agile, Scrum, Cloud Solutions, and DevOps.
- Knowledge of cybersecurity and privacy considerations in systems
- Knowledge of project management processes and procedures
Abilities:
- Ability to identify, analyze, and define business processes and requirements within time, budget, and resource constraints.
- Ability to test, detect, and analyze system deficiencies and recommend remediation or process improvements.
- Ability to engage in professional discussions with internal stakeholders, management, and external consultants to ensure critical issues are addressed.
- Ability to write clear, concise, and cohesive documentation for colleagues, management, stakeholders, and customers.
- Ability to communicate complex information clearly in conversations and presentations to both technical and non-technical audiences.
Personal Suitability:
- Effective Interpersonal Skills: tact, diplomacy, and leadership; collaborate to gain the cooperation and support of people within the organization and externally.
- Quality focused and team-oriented; customer service oriented.
- Adaptable to changing priorities and resilient.
- High degree of initiative, responsibility, judgement, reliability.
- Maturity and timeliness in delivering lifecycle and project outcomes.
- Strong analytical thinking
Working conditions:
- Work location is at the NAV CANADA Head office (151 slater street, Ottawa).
- This position is a hybrid position with a minimum 3 days per week on site.
NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
About NAV CANADA
NAV CANADA is the private sector, non-share capital corporation that owns and operates Canada's civil air navigation service (ANS).
NAV CANADA co-ordinates the safe and efficient movement of aircraft in Canadian domestic airspace and international airspace assigned to Canadian control. Through its coast to coast to coast operations, NAV CANADA provides air traffic control, flight information, weather briefings, aeronautical information, airport advisory services, and electronic aids to navigation.