Job Title: Multicultural ECD BTL Outreach Worker - Dari Pashto, Hindi and or Farsi

Status: Regular, Part Time (Union Position)

Number of Vacancies: 1

Wage: $29.17-$33.49 (starting at $29.17)

Grid: 12

Hours: 21

Schedule: 9:00AM - 4:30PM (Monday-Friday)

Start Date: ASAP

End Date: March 31, 2026

Date Posted: August 6, 2025

Closing Date: Upon Until filled

Please note that internal applicants must apply by August 12, 2025 , internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity The Multicultural ECD Outreach Worker position, within the Bond To Literacy (BTL) Program, focuses on providing Early Childhood Development information resources, and referrals to eligible refugee families with children 0-6 year’s old in their first language. The work of the position will increase the number of new and isolated immigrant and refugee families who will access community ECD services and will also provide workshops, information sessions, and seminars for the target community to increase awareness of ECD practices and resources within the community.

Duties and Responsibilities:

• Recruit and promotes awareness of Early Childhood Development, settlement resources related to parenting and other related resources among the isolated refugee families in their first language;
• Conducts information sessions, workshops, and seminars on Early Childhood Development and related community ECD services to link families to ECD services;
• Connects marginalized refugee and vulnerable immigrant communities (hard to reach families) with community support services and programs;
• Increases the number of new and isolated refugee families who will access community ECD services;
• Acts as a key worker for families by gathering information relevant to the client’s problems, needs, and risks by interviewing, observing behavior, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Assesses the information gathered to identify client problems, needs and risks;
• Develops and implements a service plan which may include referrals, home visits, integration visits, group meetings or other, within the BTL program guidelines;
• Collects statistics and other information related to barriers refugee communities are facing in accessing of existing community ECD services to ensure service delivery;
• Leads and participates in all program/activities when necessary;
• Encourages independence, self-sufficiency, and community involvement in participants;
• Works closely with programs, staff, and volunteers of the DIVERSEcity Community Resources Society;
• Refers clients/participants to appropriate community resources and services;
• Advocates for the needs of immigrant/refugee parents and children 0-6 years old;
• Records and reports on data and information required to meet contractual obligations within firm deadlines, including but not limited to, Timely entering and completion of data into ETO system. ;
• Maintains accurate statistics as assigned by the Manager.
• Records and reports on data and information required to meet contractual obligations within firm deadlines.
• Complete all other related tasks assigned by the manager.

A Qualified Candidate Will Possess:

• Diploma or a combination of relevant education, and training, in Social Work, Psychology, or Child and Youth Work, or related field plus a minimum of 2 years’ experience working with children and families or equivalent experience.
• Recent 1-2 years’ professional experience working in the community, health and/or social services sector with refugee or immigrant families required; or an equivalent combination of education, training and experience;
• Professional level fluency in oral and written English, Dari Pashto, Hindi and or Farsi is required;
• Experience with ETO database is mandatory.
• Experience with BTL, HIPPY program and curriculum is an asset.
• Passion for working with families with young children required;
• Knowledge of resources and programs available for families with children 0-12 yrs old;
• Good communication skills, oral and written;
• Demonstrated Group leadership skills;
• A valid Class 5 driver’s license and access to a reliable, fully operational vehicle;
• Knowledge of the experience and needs of immigrant and refugee families;
• Working computer literacy skills, including MS Office applications, Internet and E-mail;
• Ability to work cooperatively and independently in a team;
• Cross-cultural sensitivity.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

Application Requirements :

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted as part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information This position is based in our Surrey office and is currently a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.