Position Title: Senior Manager, Total Rewards & HRIS

Term: Permanent, Full-Time

Division/Branch: People and Culture Division / Human Resources Branch

Pay Level: Level 12

Pay Range: $105,307 to $156,258

Work Location: Head Office, Toronto, ON

The Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest. Come join our growing team!

Are you a strategic and collaborative leader who thrives in dynamic environments and is driven by a commitment to enhancing employee experience and organizational impact? The People & Culture Division is seeking a Senior Manager, Total Rewards & HRIS—a visionary professional who brings a customer-centric philosophy to everything they do. From designing impactful compensation and benefits programs to optimizing HR systems that enhance the employee experience, this role is all about creating meaningful value for both individuals and the organization.

As Senior Manager, you’ll lead a high-performing team and foster strong cross-functional partnerships across the organization. You’ll also play a key role in presenting insights and recommendations to senior leadership, driving thoughtful, data-informed strategies that support our people and business goals.

Reporting to the Director of Human Resources, you will help deliver cost-effective total rewards and wellness solutions while leveraging HR technology to improve efficiency, ensure data integrity, and elevate the employee experience.

In addition, you’ll collaborate closely with business leaders to design, implement, and align compensation, health and wellness, and HRIS strategies with organizational objectives. Your work will ensure compliance with applicable provincial laws and regulations, while supporting a culture of excellence and care.

Join our leadership team and play a critical role in shaping AGCO’s expanding mandate and future success!

In this role, the successful candidate will:

• In collaboration with internal/external partners, ensures the HR Information System (HRIS) is built and maintained to optimally utilize the full functionality of the technical solution to meet business needs.
• Oversees end-to-end HRIS initiatives, including system implementation, upgrades, and optimization projects, ensuring alignment with organizational needs and a seamless employee experience.
• Ensures effective administrative systems are in place to support the HR department, such as records information management and communication pathways internally within the HR team.
• Oversees the compensation and rewards portfolio to develop and implement equitable and fair compensation and rewards programs and systems that align with AGCO’s goals and values.
• Develops and maintains a responsible compensation framework in addition to an executive compensation framework.
• Ensures pay equity is maintained. Facilitates and manages job data & pay equity audits.
• Oversees the administration of the AGCO benefit plan, including any procurement requirements, evaluation of plans, and leads the annual renewal process.
• Oversees the Health & Safety function, providing strategic direction and ensuring compliance with relevant legislation, while fostering a culture of workplace safety and well-being.
• Accountable for the development and management of the AGCO disability management program, including policies that are in keeping with the AGCO culture and values.
• Accountable for the management of the accommodation framework while ensuring it is equitable.
• Motivates, coaches, supports, and develops staff by enhancing their technical knowledge and ability.

The ideal candidate will have:

• Bachelor’s degree in Human Resources, Business Administration, or an equivalent combination of education and relevant work experience.
• CHRL designation through HRPA is required; Certification Compensation Professional is strongly preferred.
• Proven experience overseeing and/or implementing HRIS systems or other similar complex projects.
• Demonstrated expertise in compensation practices, including executive compensation.
• Advanced knowledge of job evaluation, with preference for certification in the Hay point method.
• 6 to 8 years of experience in leading diverse teams and implementing talent-management and coaching practices.
• Demonstrated leadership experience in corporate planning and leading complex multi-partner projects/initiatives by utilizing change management principles and methodologies.
• Significant change leadership experience aligning people, structure, and systems in support of functional and organizational goals.
• Experience building senior-level working relationships with executives and external stakeholders and consulting with them on significant/sensitive issues.
• Demonstrated ability to present proposals and findings to executive leadership with clarity, professionalism, and confidence.
• Familiarity with payroll practices related to HR changes.
• Strong analytical skills with the ability to interpret complex data, identify trends, and provide data-informed recommendations.
• Experience working within unionized environments.
• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

The position will remain open until it is filled.

About the AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.
• Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
• The AGCO is transitioning to four days per week in-office effective October 20, 2025, and 5 days per week in-office effective January 5, 2026.

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.