Top Benefits
About the role
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a customer-oriented Service Dispatcher to join our team in Stratford, Ontario. As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.
Essential Duties & Responsibilities
As the Service Dispatcher, your key responsibilities will include:
- Scheduling, coordinating, and assigning jobs to Service Technicians
- Managing new and ongoing work orders using an ERP system
- Utilizing the service scheduler to prioritize and schedule appointments
- Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
- Managing incoming job leads using established processes
- Maintaining professional and effective communication with customers
- Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
- Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least two years of previous work experience related to dispatching or scheduling
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Excellent organizational skills and attention to detail
- A customer-oriented mindset with excellent verbal and written communication skills
- Strong interpersonal skills, including the ability to work effectively with internal and external customers at all levels
- Ability to prioritize and manage multiple demands in parallel
Benefits & Perks
Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance – 100% employer paid
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $49,000 to $57,000 per year, depending on experience.
This is an onsite role based in Stratford, Ontario.
Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
About Leavitt Industrial Group
Leavitt Industrial Group is a long-term owner and operator of industrial-focused businesses across North America.
Formerly known as Venturis Capital, our organization has spent decades building and investing in strong, service-driven businesses. What began with Leavitt Machinery - now one of North America’s leading material handling companies - has grown into a group of aligned companies that support a broad spectrum of industrial sectors.
This rebrand marks more than a name change. It reflects our evolution from a quiet investor into a clearly defined industrial group, with unified leadership, shared values, and long-term commitment at our core. We are operators first, partners always, and builders at heart.
Our approach is steady and proven. We acquire and support businesses with strong leadership, a people-first culture, and the potential to grow. We work with management to preserve what makes each company exceptional, while strengthening operations with shared systems, financial discipline, and strategic guidance. There is no exit strategy - our timeline is generational, not transactional.
We believe in growing with our people, not just our numbers. Our group is built on trust, earned through performance, and reinforced through consistency. The companies under the Leavitt Industrial Group banner maintain their autonomy, culture, and identity—while gaining the strength and support of something larger.
We are proud of where we’ve been, confident in where we’re going, and clear about who we are. Leavitt Industrial Group represents a name that matches our structure, honors our legacy, and sets the stage for what’s next.
Top Benefits
About the role
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a customer-oriented Service Dispatcher to join our team in Stratford, Ontario. As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.
Essential Duties & Responsibilities
As the Service Dispatcher, your key responsibilities will include:
- Scheduling, coordinating, and assigning jobs to Service Technicians
- Managing new and ongoing work orders using an ERP system
- Utilizing the service scheduler to prioritize and schedule appointments
- Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
- Managing incoming job leads using established processes
- Maintaining professional and effective communication with customers
- Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
- Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least two years of previous work experience related to dispatching or scheduling
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Excellent organizational skills and attention to detail
- A customer-oriented mindset with excellent verbal and written communication skills
- Strong interpersonal skills, including the ability to work effectively with internal and external customers at all levels
- Ability to prioritize and manage multiple demands in parallel
Benefits & Perks
Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance – 100% employer paid
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $49,000 to $57,000 per year, depending on experience.
This is an onsite role based in Stratford, Ontario.
Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
About Leavitt Industrial Group
Leavitt Industrial Group is a long-term owner and operator of industrial-focused businesses across North America.
Formerly known as Venturis Capital, our organization has spent decades building and investing in strong, service-driven businesses. What began with Leavitt Machinery - now one of North America’s leading material handling companies - has grown into a group of aligned companies that support a broad spectrum of industrial sectors.
This rebrand marks more than a name change. It reflects our evolution from a quiet investor into a clearly defined industrial group, with unified leadership, shared values, and long-term commitment at our core. We are operators first, partners always, and builders at heart.
Our approach is steady and proven. We acquire and support businesses with strong leadership, a people-first culture, and the potential to grow. We work with management to preserve what makes each company exceptional, while strengthening operations with shared systems, financial discipline, and strategic guidance. There is no exit strategy - our timeline is generational, not transactional.
We believe in growing with our people, not just our numbers. Our group is built on trust, earned through performance, and reinforced through consistency. The companies under the Leavitt Industrial Group banner maintain their autonomy, culture, and identity—while gaining the strength and support of something larger.
We are proud of where we’ve been, confident in where we’re going, and clear about who we are. Leavitt Industrial Group represents a name that matches our structure, honors our legacy, and sets the stage for what’s next.