Cloud Operations Director (34660)
About the role
- Proven 10+ years in cloud/platform operations, with 5+ years leading Azure operations teams in complex, high-availability environments.
- Hands-on technical leader: primarily an operational/people leader (?80%), but still capable of engaging at keyboard level during escalations and guiding engineers through critical issues.
- Deep operational ownership across Azure services (AKS, App Service, Functions, networking, Private Link, vWAN/hub-spoke, Front Door, Key Vault, Entra ID, SQL/Cosmos, Storage, Event Hubs, Service Bus).
- Demonstrated leadership of large global teams (?25 engineers) with coverage across Canada + India time zones and responsibility for tight internal/external SLA adherence.
- Strong in incident, problem, and change management, with a track record of improving MTTA/MTTR, reducing change failure rate, and driving operational excellence.
- High proficiency in IaC (Terraform/Bicep) and automation-first practices; proven history of reducing toil via pipelines, runbooks, and standardized provisioning patterns.
- Experience running critical production systems in cloud with accountability for provisioning, lifecycle management, DR/BCP, observability, compliance, and cost governance.
- Strong command of security & compliance operations, including RBAC/PIM, Key Vault hygiene, vulnerability remediation, audit evidence management (SOC2/ISO27001/PCI exposure preferred).
- Strategic operator who can define and execute a vision/roadmap for Cloud Operations, driving process maturity, governance, operational discipline, and continuous improvement.
- Exceptional communicator capable of interfacing with executives, customers, vendors, MSPs, and internal engineering teams, with disciplined documentation and leadership presence.
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About Myticas Consulting
Myticas Consulting is a proven industry-leading IT Staffing and Recruitment organization, with active locations in major North American cities such as Ottawa Ontario, Chicago Illinois, and Atlanta Georgia.
Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.
Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.
The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.
With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner.
Cloud Operations Director (34660)
About the role
- Proven 10+ years in cloud/platform operations, with 5+ years leading Azure operations teams in complex, high-availability environments.
- Hands-on technical leader: primarily an operational/people leader (?80%), but still capable of engaging at keyboard level during escalations and guiding engineers through critical issues.
- Deep operational ownership across Azure services (AKS, App Service, Functions, networking, Private Link, vWAN/hub-spoke, Front Door, Key Vault, Entra ID, SQL/Cosmos, Storage, Event Hubs, Service Bus).
- Demonstrated leadership of large global teams (?25 engineers) with coverage across Canada + India time zones and responsibility for tight internal/external SLA adherence.
- Strong in incident, problem, and change management, with a track record of improving MTTA/MTTR, reducing change failure rate, and driving operational excellence.
- High proficiency in IaC (Terraform/Bicep) and automation-first practices; proven history of reducing toil via pipelines, runbooks, and standardized provisioning patterns.
- Experience running critical production systems in cloud with accountability for provisioning, lifecycle management, DR/BCP, observability, compliance, and cost governance.
- Strong command of security & compliance operations, including RBAC/PIM, Key Vault hygiene, vulnerability remediation, audit evidence management (SOC2/ISO27001/PCI exposure preferred).
- Strategic operator who can define and execute a vision/roadmap for Cloud Operations, driving process maturity, governance, operational discipline, and continuous improvement.
- Exceptional communicator capable of interfacing with executives, customers, vendors, MSPs, and internal engineering teams, with disciplined documentation and leadership presence.
,
About Myticas Consulting
Myticas Consulting is a proven industry-leading IT Staffing and Recruitment organization, with active locations in major North American cities such as Ottawa Ontario, Chicago Illinois, and Atlanta Georgia.
Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.
Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.
The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.
With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner.