Sales Technician - Service to Policyholders
About the role
Official Internal Job Title:
Sales Technician - Service to Policyholders
Status:
Hourly (Fixed Term)
Job Description:
Are you passionate about customer service and the insurance industry? Are you looking to join one of the top insurance companies in Canada and learn alongside leading sales executives?
Beneva Insurance is seeking an energetic Inside Service Representative for this 1-year contract position. You will be responsible for working collaboratively with our internal partners to manage and provide a high level of service to Advisors and an in-force block of our small and mid-sized Clients.
Vacancy: 1 Temporary
Salary range: $60,960 - $76,200/year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.
KEY RESPONBILITIES
- Deliver professional and trusted service to Advisors and Clients
- Actively seek to find creative solutions to client and advisor inquiries regarding claims, administration, premiums, billing issues, etc
- Work in collaboration with the client, the sales team and internal partners
- Build solid relationships both internally and externally and foster customer satisfaction and loyalty
- Participate in internal workshops focused on developing or improving processes.
- Perform other tasks as required
REQUIREMENTS
- College or University degree in Administration or Business is an asset
- 2 years experience in a customer service and administration focused role in the Group Insurance industry
- Passion for customer service and problem solving
- Great understanding of issues related to group insurance plans in Ontario and Western Canada is an asset
- Must be able to multi-task, acquire information quickly, and be pro-active and accountable.
- Demonstrated ability to take initiative and adapt to new systems and procedures
- Excellent interpersonal, organizational and communication skills (both written and verbal) in order to deliver exceptional customer service.
#LI-ENG
#LI-Hybrid
Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.
Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.
Follow us on Instagram !
@beneva.ca
Not the right fit? Search for Sales Technician jobs in Toronto, ON
About Beneva
Beneva, c’est unir nos valeurs mutualistes pour créer le plus grand regroupement de gens qui veillent les uns sur les autres. Nous croyons que l’assurance doit vous procurer une protection bienveillante pour que vous puissiez vous consacrer à ce qui compte vraiment pour vous.
Découvrez-en plus sur nous : https://www.beneva.ca/fr
Il nous fera toujours plaisir d’échanger avec la communauté par l’entremise de nos réseaux sociaux dans le respect des règles de conduite définies dans notre nétiquette : https://www.beneva.ca/fr/netiquette
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Beneva is about bringing together our mutualist values to create the largest group of people protecting people. We firmly believe that caring insurance provides coverage that lets you focus on what matters most.
Find out more about us at https://www.beneva.ca/en
We’re more than happy to interact with our community through our social media platforms as long as it is done in accordance with the rules of conduct defined in our netiquette: https://www.beneva.ca/en/netiquette
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Sales Technician - Service to Policyholders
About the role
Official Internal Job Title:
Sales Technician - Service to Policyholders
Status:
Hourly (Fixed Term)
Job Description:
Are you passionate about customer service and the insurance industry? Are you looking to join one of the top insurance companies in Canada and learn alongside leading sales executives?
Beneva Insurance is seeking an energetic Inside Service Representative for this 1-year contract position. You will be responsible for working collaboratively with our internal partners to manage and provide a high level of service to Advisors and an in-force block of our small and mid-sized Clients.
Vacancy: 1 Temporary
Salary range: $60,960 - $76,200/year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.
KEY RESPONBILITIES
- Deliver professional and trusted service to Advisors and Clients
- Actively seek to find creative solutions to client and advisor inquiries regarding claims, administration, premiums, billing issues, etc
- Work in collaboration with the client, the sales team and internal partners
- Build solid relationships both internally and externally and foster customer satisfaction and loyalty
- Participate in internal workshops focused on developing or improving processes.
- Perform other tasks as required
REQUIREMENTS
- College or University degree in Administration or Business is an asset
- 2 years experience in a customer service and administration focused role in the Group Insurance industry
- Passion for customer service and problem solving
- Great understanding of issues related to group insurance plans in Ontario and Western Canada is an asset
- Must be able to multi-task, acquire information quickly, and be pro-active and accountable.
- Demonstrated ability to take initiative and adapt to new systems and procedures
- Excellent interpersonal, organizational and communication skills (both written and verbal) in order to deliver exceptional customer service.
#LI-ENG
#LI-Hybrid
Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.
Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.
Follow us on Instagram !
@beneva.ca
Not the right fit? Search for Sales Technician jobs in Toronto, ON
About Beneva
Beneva, c’est unir nos valeurs mutualistes pour créer le plus grand regroupement de gens qui veillent les uns sur les autres. Nous croyons que l’assurance doit vous procurer une protection bienveillante pour que vous puissiez vous consacrer à ce qui compte vraiment pour vous.
Découvrez-en plus sur nous : https://www.beneva.ca/fr
Il nous fera toujours plaisir d’échanger avec la communauté par l’entremise de nos réseaux sociaux dans le respect des règles de conduite définies dans notre nétiquette : https://www.beneva.ca/fr/netiquette
//
Beneva is about bringing together our mutualist values to create the largest group of people protecting people. We firmly believe that caring insurance provides coverage that lets you focus on what matters most.
Find out more about us at https://www.beneva.ca/en
We’re more than happy to interact with our community through our social media platforms as long as it is done in accordance with the rules of conduct defined in our netiquette: https://www.beneva.ca/en/netiquette